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[209.85.220.41]) by mx.google.com with SMTPS id ec15-20020a0568306e0f00b006e1131d2679sor1215982otb.6.2024.01.27.12.28.08 for (Google Transport Security); Sat, 27 Jan 2024 12:28:08 -0800 (PST) Received-SPF: pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=phSzFFmw; spf=pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=helita.dewitt@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1706387288; x=1706992088; darn=designerliving.com; h=cc:to:subject:message-id:date:importance:thread-index:mime-version :from:from:to:cc:subject:date:message-id:reply-to; bh=tNpgokh1WfLIVHlyIguZxqIN9vd1aCa97beEjbq8taI=; b=phSzFFmwGTGyFL+wwURiZ1WbY4Uyx0ZvysHEcTHEmf+iNsYDsLSRzF0u/ceDogwOG7 eOHZMc6vNBF901Yw4wC1SCxwkBObYSVsol3jl7pf+KE7zFhWYC6NwIrS2bspmFde6uBR valf3Mv75hBFQqqTuYhNokJAtYMtiLreLnzyUIoQojDBWRLtnt9S2Kw3KYoF2Q0P82E6 zDjX/NBaQPBozqOE+we/YW/mxeA7DN5WaQ+/+6yp7ZEuuewaqPQK64UuRPTfT27TH8On X9LtC631/Qnj6HPDg44ohchljHKzNHPd0K81RY+eAW9eOI+bScUBQDZ5RsLPeRjRFJ38 AStA== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1706387288; x=1706992088; h=cc:to:subject:message-id:date:importance:thread-index:mime-version :from:x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=tNpgokh1WfLIVHlyIguZxqIN9vd1aCa97beEjbq8taI=; b=AEsAc1cE2eoLZa/0tQgS83zKZ5d7ByBBeszYXNpW8os3vVB/P21dIVZ2Q3KcAOK8x3 zpqLCGqGw2+xTJ9XGXHKKRaDGEI5ZqC373oL7PglbY0fWXBibsgN8lUkuRVejtdtaLEO fpIpn1IJcCuiQlx9itozCIUAQuhTcGgyN3YyThqkYmlMyzfbCktW95/IXZC0qJgw3lI1 oi/naWmMl7OYmizycahC3/uf4kmdoZ8LnWX1NHwv25Qiyb4mo4rMgj6M3UQ9D7B+cBIf qiE160DSpPvQcMbZHVTy27mRRi5YfG3ZHVg47hBtud5+S5JgrOpRF1/6vxQm2k0Xgsn1 apJw== X-Gm-Message-State: AOJu0YybtKbzPABLgQvNgszVROFinLXiFpW5yteggQYVkHIqbLGuUlBk aISb8HeT3qODTjWznTVQQCKzIy9LDVHgpX1GMIVHZv0koulCCkICLCwpOVDjDuTvMo/mvPEJdmO U95JC7/iWbVBJM3LhUHEMa2L1gDVxDQiBp0iBN1eW4qOrhzA= X-Google-Smtp-Source: AGHT+IEXNl9VIE5PHbkUMnBuhnDZJIBxxaHD9leckmtBmH5fR6MM+6RCVuH1SIsN/Kvrq9hepP5gv70hsEyry1n4mik= X-Received: by 2002:a4a:c501:0:b0:599:a92c:f29 with SMTP id i1-20020a4ac501000000b00599a92c0f29mr1583001ooq.6.1706387288205; Sat, 27 Jan 2024 12:28:08 -0800 (PST) From: Helita Dewitt MIME-Version: 1.0 X-Priority: 1 (Highest) X-MSMail-Priority: High X-Mailer: Microsoft Outlook 14.0 Thread-Index: AdpRXyOiQ8Ncqgw6Ry+HvCGLdaP2yg== Importance: High Date: Sat, 27 Jan 2024 12:28:09 -0800 Message-ID: Subject: RESPONSE REQUIRED: Missing Hardware for Madison Park Walsh Counter Stool (Sand) | Trying to Order Screws/Hardware #Ref 20240127003118158 To: info@designerliving.com Cc: JLA Customer Service Content-Type: multipart/alternative; boundary="00000000000029c592060ff34058" --00000000000029c592060ff34058 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Dave- Thank you for your inquiry. To better assist you, kindly provide a copy of the store receipt or online order confirmation from the retailer where you purchased the item that includes the specified information below. Please refrain from sending a list; we require the actual purchase receipt. Once we receive this documentation, a member of our team will follow up with you next week. Thank you. =C2=B7 Place of Purchase =C2=B7 Date of Purchase =C2=B7 Order / Reference Number =C2=B7 Description of the item ordered =C2=B7 Ship to Address / Contact Name and Number =C2=B7 Photo of item purchased Best Regards, Helita Ecommerce Support Team Supervisor jlacs@jlahome.com *From:* Customer Service info@designerliving.com [mailto: info@designerliving.com] *Sent:* Saturday, January 27, 2024 12:11 PM *To:* JLA Customer Service *Subject:* Fwd: Delivery Status Notification (Failure) ---------- Forwarded message ---------- From: "info@designerliving.com" To: "jlacs@jlahome" Cc: Bcc: Date: Sat, 27 Jan 2024 09:43:35 -0800 Subject: RE:Missing Hardware for Madison Park Walsh Counter Stool (Sand) | Trying to Order Screws/Hardware #Ref 20240127003118158 =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Good morning, I recently purchased a Madison Park Walsh Counter Stool (360 Swivel) - Sand color that is missing all the hardware to assemble the stool. The PO# on the chair is PO-2207170. Is there a way to get/order the screws to attach the seat to the legs and foot rest? Thanks, Dave Cowan 617-800-7352 --00000000000029c592060ff34058 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Hello Dave-

=C2=A0

Thank you for you= r inquiry.=C2=A0 To better assist you, kindly provide a copy of the store r= eceipt or online order confirmation from the retailer where you purchased t= he item that includes the specified information below.=C2=A0 Please refrain= from sending a list; we require the actual purchase receipt.=C2=A0 Once we= receive this documentation, a member of our team will follow up with you n= ext week. Thank you.

=C2=A0

=C2=B7=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0 Place of Purchase

=C2=B7=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0 Date of Purchase

=C2=B7=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0 Order / Reference Number

=C2=B7=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0 Description of the item ordered

=C2=B7=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0 Ship to Address / Contact Name and Number

=C2=B7= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 Photo of item purchased

=C2=A0

=C2=A0

Best Regards,

Helita

Ecommerce Support Team Supervisor

jlacs@jlahome.com

=C2=A0

From: Customer Service info@designerliving.com [mailto:info@designerliving.com]
Sent: Saturday, January 2= 7, 2024 12:11 PM
To: JLA Customer Service
Subject: Fwd:= Delivery Status Notification (Failure)



---------- Forwarded message ----------
From:=C2= =A0"info@= designerliving.com" <info@designerliving.com>
To:=C2=A0"jlacs@= jlahome" <jlacs@jlahome>
Cc:=C2=A0
Bcc:=C2=A0
Date:=C2= =A0Sat, 27 Jan 2024 09:43:35 -0800
Subject:=C2=A0RE:Missing Hardware for= Madison Park Walsh Counter Stool (Sand) | Trying to Order Screws/Hardware= =C2=A0 =C2=A0#Ref 20240127003118158

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D

Good morning,= =C2=A0

=C2=A0

I recently purchased a Madison Park Walsh Counter= Stool (360 Swivel) - Sand color that is missing all the hardware to assemb= le the stool.=C2=A0 The PO# on the chair is PO-2207170. Is there a way to g= et/order the screws to attach the seat to the legs and foot rest?=C2=A0

=

=C2=A0

Thanks,=C2=A0

Dave Cowan=C2=A0

=C2=A0

617= -800-7352

--00000000000029c592060ff34058--