Subject: Re: Message from Walmart.com Customer: Where is my order, 200011758810398 #Ref 20240124003117993
From: Eileen Klavan <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Thu, 25 Jan 2024 17:35:22 +0000

Hello!

My sincere apologies- it was delivered with another item.

I assumed the box was a piece to the other large item.

I just opened both boxes to find my order, again, sincere apologies for the mixup!

Grateful to your quick response.

Sincerely,

Eileen

On Thu, Jan 25, 2024 at 10:54 AM Designer Living Inc. <[email-masked]> wrote:

Hello Eileen/ Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200011758810398/ Purchase order #: 108901555794921 with the tracking#: 789270633070 has been delivered on 1/24/24.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Kyle

Designer Living Customer Service

[email-masked]

===============================================================================

Dear Designer Living Inc.,

Eileen Klavan wants to connect with you for the order below:

Customer Order Number:  200011758810398

Purchase Order No:  108901555794921

Reason for Contact:  Where is my order

Item name/number:  Beautyrest King Oversized Cotton Flannel 4 Piece Sheet Set Breathable Cozy Soft Warm Bed Sheets, Ivory Solid/969417452

Customer Message:

asap please

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team