Subject: RE: Received wrong sham sizes
From: Helita Dewitt <[email-masked]>
To: [email-masked], [email-masked], JLA Customer Service <[email-masked]>
Date: Fri, 19 Jan 2024 14:50:49 -0800

*From:* Helita Dewitt [mailto:[email-masked]]
*Sent:* Friday, January 19, 2024 2:48 PM
*To:* [email-masked]'; [email-masked]'; 'JLA
Customer Service'
*Subject:* RE: Received wrong sham sizes

 [email-masked]
<https://admin.wayfair.com/v/order/email/index?to_email=[email-masked]&order_id=3690558243>

*From:* [email-masked] [mailto:[email-masked]]
*Sent:* Friday, January 19, 2024 2:44 PM
*To:* [email-masked]; 'JLA Customer Service'
*Subject:* RE: Received wrong sham sizes

What is the customer’s email address?

Best Regards,

Mary

E-Commerce Support Team

[email-masked]

*From:* Customer Service [email-masked] <[email-masked]>
*Sent:* Friday, January 19, 2024 11:47 AM
*To:* JLA Customer Service <[email-masked]>
*Subject:* Fwd: Received wrong sham sizes

---------- Forwarded message ---------
From: *Koryn Burgher* <[email-masked]>
Date: Sat, Jan 20, 2024 at 2:17 AM
Subject: Received wrong sham sizes
To: <[email-masked]>

   1. PO: CS498418787
   2.
   3.

   1. *Customer received  24 Piece Room in a Bag and everything was perfect
   except the shams that came with it, the two shams were supposed to be Queen
   sized but were California Queen size. The only option it gives us is to
   return them but she would prefer replacement shams if possible. Are you
   able to provide these? I attached the customer's info. as well as her email
   to this email. *

   1.