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[209.85.220.41]) by mx.google.com with SMTPS id p6-20020a056830338600b006dbffa4bd86sor1661559ott.6.2024.01.19.14.48.15 for (Google Transport Security); Fri, 19 Jan 2024 14:48:15 -0800 (PST) Received-SPF: pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=SvhPdcCX; spf=pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=helita.dewitt@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1705704495; x=1706309295; darn=designerliving.com; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:from:to:cc:subject:date:message-id:reply-to; bh=cp0Kz3HGyth9tEszIR4ijnOo9QkQWxtbZ5Cg8cmjpZI=; b=SvhPdcCX8X0tUQ+MU6tw3N8CHHJ/4PX2Vt66rZPoETuJNOYzrAyk6qx+wt3FPCx8Rx SANOFDuNlbMtMCKJxlllZ89NpTGNs7Na5VnCauC0YPEEZk4ht8srhwia66BfGHhT+etw UK8KSpBJDKzjjbooIlo2Vk8MdG/xNyVwM6cWRlk3ZTQGxu5VX9FxCUoTfEEEm19p9uNc Bp98lDovmIqdaZx7ZVGukPf3jzE6Kt9x9JyCvv+4U9Y9dkIcRk97bZQtcErJ45Jh/4Yh FQajumLhPMwtSMIx+7scNWLfTBOOGn+kCXA1xS80efpbEodU6ZNS/Wy7hqGY2hir21xU OWtA== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1705704495; x=1706309295; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:x-gm-message-state:from:to:cc:subject:date :message-id:reply-to; bh=cp0Kz3HGyth9tEszIR4ijnOo9QkQWxtbZ5Cg8cmjpZI=; b=sZ/iiPOGgUcD3pFTmBr6av6K0705HIxyFjSH7w+1gtfk79lKaklSRP9fYvZPwAhn+e U/Ne2dd9UhfdXKygIV9xfyNDbXIO46W+cY0O0nrlySFo5rhk33/eotS/tnwYid6eX2aK vxLZsA6rfbvmLh4usSOJvCmtlyXxjYkW0JcnWbG8aGJhIuGTzJGjnOqNc7njtTSb5Ey4 lB0AkCTTWd58J4F2cBj/AVmYLI1z0DKRXRjjHYoL+6OUb4Lxl4bljahjg5SmhlocsxAt 6UAs5sYVpCx28NcGDApHL81oZiT1qttqD3+lN3C8OHcbb4waciSnA0VM6SlH9dgobxWw +/hQ== X-Gm-Message-State: AOJu0Yz2TF74DeBZCv02PbTlGvmBbVa0XoDJ/C/AtWuZ0vK/9C5drGpZ BJWphV/eEQmeFE2ae+A6GWgKjHIlnXy2mJYgT7LqpEexlOisGCIjRDtmjh8vTwE4e6oD2VADdHQ qwnm8lstcEsCDF6JPCiRwKXScGYjJ90D23CHGCF/EpJQyRYU= X-Google-Smtp-Source: AGHT+IFvA4w5fbGJ+LAy3vUIhG6+5xhFI/wKhHkjqKmJqkME+D2K3Q6stITmDS8w96QQ+H/cyJyKlUdOJ7ZDdRf20DI= X-Received: by 2002:a4a:c291:0:b0:599:43d8:773a with SMTP id b17-20020a4ac291000000b0059943d8773amr358192ooq.15.1705704495103; Fri, 19 Jan 2024 14:48:15 -0800 (PST) From: Helita Dewitt References: <107501da4b28$fd7aa7e0$f86ff7a0$@csphjla.com> d47afe21d6877cab79e9f5811931f639@mail.gmail.com In-Reply-To: d47afe21d6877cab79e9f5811931f639@mail.gmail.com MIME-Version: 1.0 X-Mailer: Microsoft Outlook 14.0 Thread-Index: AQJ98731T5KGbFGA872LEN5zftXFxgLCX8ZdAp/pxYivb1k6IIAAACBg Date: Fri, 19 Jan 2024 14:48:15 -0800 Message-ID: <23dfd29073c678bad46e3297908b78f9@mail.gmail.com> Subject: RE: Received wrong sham sizes To: apprelle.attos@csphjla.com, info@designerliving.com, JLA Customer Service Content-Type: multipart/alternative; boundary="00000000000085d908060f54465e" --00000000000085d908060f54465e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sorry- wrong email *From:* Helita Dewitt [mailto:helita.dewitt@jlahome.com] *Sent:* Friday, January 19, 2024 2:48 PM *To:* 'apprelle.attos@csphjla.com'; 'info@designerliving.com'; 'JLA Customer Service' *Subject:* RE: Received wrong sham sizes blondie52380@hotmail.com *From:* apprelle.attos@csphjla.com [mailto:apprelle.attos@csphjla.com] *Sent:* Friday, January 19, 2024 2:44 PM *To:* info@designerliving.com; 'JLA Customer Service' *Subject:* RE: Received wrong sham sizes What is the customer=E2=80=99s email address? Best Regards, Mary E-Commerce Support Team jlacs@jlahome.com *From:* Customer Service info@designerliving.com *Sent:* Friday, January 19, 2024 11:47 AM *To:* JLA Customer Service *Subject:* Fwd: Received wrong sham sizes ---------- Forwarded message --------- From: *Koryn Burgher* Date: Sat, Jan 20, 2024 at 2:17=E2=80=AFAM Subject: Received wrong sham sizes To: 1. PO: CS498418787 2. 3. 1. *Customer received 24 Piece Room in a Bag and everything was perfect except the shams that came with it, the two shams were supposed to be Qu= een sized but were California Queen size. The only option it gives us is to return them but she would prefer replacement shams if possible. Are you able to provide these? I attached the customer's info. as well as her em= ail to this email. * 1. --00000000000085d908060f54465e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Sorry- wrong email

=C2=A0

From: Helita Dewitt [m= ailto:helita.dewitt@jlahome.co= m]
Sent: Friday, January 19, 2024 2:48 PM
To: '= ;apprelle.attos@csphjla.com'; 'info@designerlivin= g.com'; 'JLA Customer Service'
Subject: RE: Recei= ved wrong sham sizes

=C2=A0

=C2=A0blondie52380@hotmail.com<= span style=3D"font-size:11.0pt;font-family:"Calibri","sans-s= erif";color:#1f497d">

=C2=A0

From: apprelle.attos@csphjla.com [mailto:apprelle.attos@csphjla.com]
Sent: Friday, Ja= nuary 19, 2024 2:44 PM
To: info@designerliving.com; 'JLA Customer Service'
Subj= ect: RE: Received wrong sham sizes

=C2=A0

What is the customer=E2=80=99s email address?

Best R= egards,

Mary

E-Commerce Support Team

jlacs@jlahome.com

=C2=A0

<= p class=3D"MsoNormal">From: Custome= r Service info@designerliving.co= m <info@designerliving.co= m>
Sent: Friday, January 19, 2024 11:47 AM
To: = JLA Customer Service <jlacs@jlahome= .com>
Subject: Fwd: Received wrong sham sizes

=C2=A0

=

=C2=A0

=C2=A0

---------- Forwarded message ---------
From: Koryn Burgher <kburgher@wayfair.com>
Date: S= at, Jan 20, 2024 at 2:17=E2=80=AFAM
Subject: Received wrong sham sizes
To: <INFO@designerliving.com>

=C2= =A0

  1. P= O: CS498418787
  2. =C2=A0=
  3. =C2=A0
    1. Customer = received=C2=A0 24 Piece Room in a Bag and everything was perfect except the= shams that came with it, the two shams were supposed to be Queen sized but= were California Queen size. The only option it gives us is to return them = but she would prefer replacement shams if possible. Are you able to provide= these? I attached=C2=A0the customer's=C2=A0info. as well as her email = to this email.=C2=A0
    1. =C2=A0
--00000000000085d908060f54465e--