Delivered-To: info@designerliving.com Received: by 2002:a05:7001:209:b0:548:fbd8:699e with SMTP id rq9csp221569mab; Fri, 19 Jan 2024 14:47:43 -0800 (PST) X-Received: by 2002:a05:6870:7187:b0:210:ef84:4505 with SMTP id d7-20020a056870718700b00210ef844505mr1022624oah.2.1705704462942; Fri, 19 Jan 2024 14:47:42 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1705704462; cv=none; d=google.com; s=arc-20160816; b=PrDePOUTRXT4DICrbvcVvLDCZJFUh8dHK4KAi+xaBD0Zmy6uNd3vojY0QQlUblpR4F ujRkLeOP1nQmz9zPPcamkOV5fG6Gx6z4WJLnTliqbgDPxC5CkLlX+OeLWt8FS1CnKjI+ AyP//VCT85OGb+oVgJjgRXmrD2b5zJZfpyKfK108eG1iR3oaR/KntAKc2VG0zSF1jdhe mGpevIWej7Cjj70Y69LJiaR85Pg/RykYSGUPIinQNpD4h8O+iZQ4TJDNZCuexaNGm0dm xf0ZDDOjv9loE+ALdXlVot5PR4QII8b3okuDvIP/hKwzcedFe3lnrqL3VmMpPzB1y8Mq xtHg== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:dkim-signature; bh=vRUeXOSqSs0uVxnD98wN5g5AHf1Ah/BsYwy/LaN2hJE=; fh=Hc55XKv5Zu5PZWxxB6nT/SaOJc05xbe+2ktrTxQvzkA=; b=DaPJhpTeRKggilQwbFm+mZyxzm7oACLDaFCkymKN62BAiHJxuv/eacHXk4icyKS4gI D4eKXVChN/V/b72iXFLljWRm6q0Kmu098DL9v1ybZnYqk3VVoFXjyCmlXMp1scattD7o aKtUFa7Qk8JBHiY+E2hFI7JhL8WlpJ7DqA+14WyiBq8f/9+MpdcxSImLcReOr8k4leUL cFXlvvMyMP2azq8TRItLoSso8e1WEuESydsxd7qlweBW69P1KEhwahpXUZWwJtG9xBdl n/ZFcdYJNnXjD+85fZPYtcIHRZo1robleK58TAFPYtNyKvmx63U/am0gvtNDY7q+29U/ ivhA== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=zCERInTq; spf=pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=helita.dewitt@jlahome.com Return-Path: Received: from mail-sor-f41.google.com (mail-sor-f41.google.com. [209.85.220.41]) by mx.google.com with SMTPS id t1-20020a05687044c100b00210c2bd7551sor1121676oai.4.2024.01.19.14.47.42 for (Google Transport Security); Fri, 19 Jan 2024 14:47:42 -0800 (PST) Received-SPF: pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=zCERInTq; spf=pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=helita.dewitt@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1705704462; x=1706309262; darn=designerliving.com; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:from:to:cc:subject:date:message-id:reply-to; bh=vRUeXOSqSs0uVxnD98wN5g5AHf1Ah/BsYwy/LaN2hJE=; b=zCERInTq1o0sgudxlLZmQ2mueyx9ClA6pfMPtS74omZJLpWS8RYx5JYX6Q+7Py+NU5 ApqnLgQQNorYRTt+wWulYkZ7Y1cD6vGhbElPx6Oz4Ijpwkx/CpVxU4NNWCerCGp+EyLO eMs9wCalQ4UZ6yloF9LRcxZ8SJXmeDqys7sduauTGVcIZfgROEVF1rxdxqaOuCjN8Dsw xsN2j37iqQGIbKTHJ2AaGcYCH0ofOoI9hFcFCxpJ1/V59Ck0p1iJl504+tY8iDzyW1Hf PD+1fpAaPagCFnre1ZNUls5gP1yCAG7jlv51ofrFOY/6PjutKbSxY76Uy0Z5+wfhTxnH TZ2g== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1705704462; x=1706309262; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:x-gm-message-state:from:to:cc:subject:date :message-id:reply-to; bh=vRUeXOSqSs0uVxnD98wN5g5AHf1Ah/BsYwy/LaN2hJE=; b=KKCBX+sqz3/blq29MdNUlDtKuWtF2009JYzU8zABclS/9RVyFDbp/eFmZ9mBlD1zcX UUrK/TeN/N5EklehtFkRXltU7Rcu6wGr8EWh1WtCzSBBcDG6rOojD+WAbu+3i0gfFuMW 0EkzLVO3fd9jpypiJunqSRIFtG2NSjw3jjhSvLPtmOvdqWStdjMPMPZmThnfl0ChUFPq 6YlriDxLpxsERUwZoKcmfxF/ojzPBNVjuXyKNDL37Mc7zWUEJ94blYOGPZXFq+J/gLZ0 1yRlsWyMwzRDSQEW2cfOjFeVhgG0jLVg52rHW6cdHH4nvSsGoAEc0g0IOrP7533hhGZm lQzQ== X-Gm-Message-State: AOJu0Yw2sWHFGcBLOAMffr/Bh1ytiAswOjsh7PxA6fSYDXRJF0O1cLeU zXTqcZK8RK9KIdfI3DpXV3V2rnjTm8FX6HkJSGJFygr+r+zQwOTyT2j30RjQdRArHkFR80kzXjE gB6eZh9ThoUakd+AyGeus+oNOU22qYMiTniqz X-Google-Smtp-Source: AGHT+IGm3F2xJLrPhnVptOY/aPgpSDeU01HJR/2TpYk3SylUXAclLZm6Df+57lyvKMnXDVeC68NHzZGJdsdEGuk5Gxg= X-Received: by 2002:a05:6871:580b:b0:210:c721:5a86 with SMTP id oj11-20020a056871580b00b00210c7215a86mr492156oac.107.1705704462572; Fri, 19 Jan 2024 14:47:42 -0800 (PST) From: Helita Dewitt References: <107501da4b28$fd7aa7e0$f86ff7a0$@csphjla.com> In-Reply-To: <107501da4b28$fd7aa7e0$f86ff7a0$@csphjla.com> MIME-Version: 1.0 X-Mailer: Microsoft Outlook 14.0 Thread-Index: AQJ98731T5KGbFGA872LEN5zftXFxgLCX8ZdAp/pxYivb1k6IA== Date: Fri, 19 Jan 2024 14:47:42 -0800 Message-ID: Subject: RE: Received wrong sham sizes To: apprelle.attos@csphjla.com, info@designerliving.com, JLA Customer Service Content-Type: multipart/alternative; boundary="000000000000957a8e060f544466" --000000000000957a8e060f544466 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable blondie52380@hotmail.com *From:* apprelle.attos@csphjla.com [mailto:apprelle.attos@csphjla.com] *Sent:* Friday, January 19, 2024 2:44 PM *To:* info@designerliving.com; 'JLA Customer Service' *Subject:* RE: Received wrong sham sizes What is the customer=E2=80=99s email address? Best Regards, Mary E-Commerce Support Team jlacs@jlahome.com *From:* Customer Service info@designerliving.com *Sent:* Friday, January 19, 2024 11:47 AM *To:* JLA Customer Service *Subject:* Fwd: Received wrong sham sizes ---------- Forwarded message --------- From: *Koryn Burgher* Date: Sat, Jan 20, 2024 at 2:17=E2=80=AFAM Subject: Received wrong sham sizes To: 1. PO: CS498418787 2. 3. 1. *Customer received 24 Piece Room in a Bag and everything was perfect except the shams that came with it, the two shams were supposed to be Qu= een sized but were California Queen size. The only option it gives us is to return them but she would prefer replacement shams if possible. Are you able to provide these? I attached the customer's info. as well as her em= ail to this email. * 1. --000000000000957a8e060f544466 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

=C2=A0blondie52380@hotmail.com

=C2=A0

From:= apprelle.attos@c= sphjla.com [mailto:apprel= le.attos@csphjla.com]
Sent: Friday, January 19, 2024 2:44 PM=
To: info@designerlivi= ng.com; 'JLA Customer Service'
Subject: RE: Received = wrong sham sizes

=C2=A0

What is= the customer=E2=80=99s email address?

Best Regards,

Mary

E-Commerce Support Team

jlac= s@jlahome.com

=C2=A0

From: Customer Service info@designerliving.com <info@designerliving.com>
Sent: Friday, January 19, 2024 11:47 AM
To: JLA Customer Service <= ;jlacs@jlahome.com>
Subje= ct: Fwd: Received wrong sham sizes

=C2=A0

<= span lang=3D"EN-PH" style=3D"font-family:"Verdana","sans-ser= if"">=C2=A0

=C2=A0

--= -------- Forwarded message ---------
From: Koryn Burgher <kburgher@wayfair.com>
Date: Sat, Jan 20, 2024 at 2:17= =E2=80=AFAM
Subject: Receive= d wrong sham sizes
To: <IN= FO@designerliving.com>

=C2=A0

  1. PO: CS498418787
  2. =C2=A0
  3. =C2=A0
  1. Customer received=C2=A0 24 Piece = Room in a Bag and everything was perfect except the shams that came with it= , the two shams were supposed to be Queen sized but were California Queen s= ize. The only option it gives us is to return them but she would prefer rep= lacement shams if possible. Are you able to provide these? I attached=C2=A0= the customer's=C2=A0info. as well as her email to this email.=C2=A0
  1. =C2=A0
--000000000000957a8e060f544466--