Delivered-To: info@designerliving.com Received: by 2002:a05:7001:209:b0:548:fbd8:699e with SMTP id rq9csp220359mab; Fri, 19 Jan 2024 14:44:00 -0800 (PST) X-Received: by 2002:a05:6a21:9216:b0:19a:511c:9361 with SMTP id tl22-20020a056a21921600b0019a511c9361mr1047907pzb.1.1705704240272; Fri, 19 Jan 2024 14:44:00 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1705704240; cv=none; d=google.com; s=arc-20160816; b=qH0hi/3SyKCF0qj2VL4FxRdKnUgQUONnB6hvppKE2i0+LMikYmBColQqdktAhhw5vs tv8ynBgX7BUD7bX20qBdIEj2qq5lXw30HHRxh70v5gWVMlM0mAo15g9+WwcZc0cWJ1ue qex8C1fLGUv+K+jyIQzFIIwKwTEaiGDBr1mlYZXecIzNgS5HYLvKIqXQDP2K4XkmCIjp XuEE0Uct079conLceqKm81ZW4xRVhg4zYYUNtzrDH9EzNTIq3mbXqhSAyKRL6uNE1Z8f 0q+NB0m6/GGEpD9nt0f7P9LUwT4OUcuhgAuU53xij+HmGLZSFbBr7sB9R4v1UzJdbnK5 yE/g== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=content-language:thread-index:mime-version:message-id:date:subject :in-reply-to:references:to:from:dkim-signature; bh=jGAwBBlBrtgl5RO3/n0vkcM35DeEnUnAX61S59Fk714=; fh=sfpsX8xwX5L0N5Gqb1hgQRPgfYSnCYEvlBF1F6gCTfI=; b=wNbeBZ+8SPZoftdpLXsox8VG224/CA2/lzgbWquLibYw0P6UjDTdc0RtNBuaqsHjrF 4OEXxZrFtrfhP+BwgI8wiOyJHqE4FqzUyNB7uY6V6APYrEFixnMPRHmVWfEymaK+0GNj eZpETbYjilT0WlkN++HNDp8sBg0oWUV/3659XOjLXLfi57tk3FsqDVUEYRBZ5n7vJeKF D/QhepaAsn7CJOt6DRzlXAejKy4mvr/gl6eJg5QUxYfQ0ux0OwfPmJo53kUr2TOaxPfi ejbuf7nv8Zh0CESPJlFJX/d4/xLr3Ie8iXeOjdVbcG8QvNIDiZM7+IG2WCl5nUDDp1O7 9e+g== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@csphjla-com.20230601.gappssmtp.com header.s=20230601 header.b=nf9I94is; spf=fail (google.com: domain of apprelle.attos@csphjla.com does not designate 209.85.220.41 as permitted sender) smtp.mailfrom=apprelle.attos@csphjla.com Return-Path: Received: from mail-sor-f41.google.com (mail-sor-f41.google.com. [209.85.220.41]) by mx.google.com with SMTPS id f9-20020a656289000000b005ced811dcddsor1969873pgv.3.2024.01.19.14.44.00 for (Google Transport Security); Fri, 19 Jan 2024 14:44:00 -0800 (PST) Received-SPF: fail (google.com: domain of apprelle.attos@csphjla.com does not designate 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@csphjla-com.20230601.gappssmtp.com header.s=20230601 header.b=nf9I94is; spf=fail (google.com: domain of apprelle.attos@csphjla.com does not designate 209.85.220.41 as permitted sender) smtp.mailfrom=apprelle.attos@csphjla.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=csphjla-com.20230601.gappssmtp.com; s=20230601; t=1705704239; x=1706309039; darn=designerliving.com; h=content-language:thread-index:mime-version:message-id:date:subject :in-reply-to:references:to:from:from:to:cc:subject:date:message-id :reply-to; bh=jGAwBBlBrtgl5RO3/n0vkcM35DeEnUnAX61S59Fk714=; b=nf9I94is81UDVEVLtDRLT/1jCQrqTp4Nlt+5KXUeR2GqDDgyWo+bZF9mheDcY0wNp7 Fpz2Nvr6SBQ+yZ747EBiVLSY9ZluBy+6lwA+vom2aVDJ6xQyTu4DWnyg+t8vu7hbqXRz US3QIJz3s+qJKboRdU5L4ZM6AnjF22pYriHpp+d5cAUqOD5lmDeSGina9oNlbKbreMpF eceJIGL6KhQ+ZpAuqKsG6MCBIOtlkv8eKbeFoxWspPGM1BHwUZF2jB+pvH0ecxHdyKBD CP232dUUM2S7lOVF0Z6ToC5YnhLEMmpygB2vhB14jDGbJVpfrd1nMlpWtFt99RLgCG2/ 340g== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1705704239; x=1706309039; h=content-language:thread-index:mime-version:message-id:date:subject :in-reply-to:references:to:from:x-gm-message-state:from:to:cc :subject:date:message-id:reply-to; bh=jGAwBBlBrtgl5RO3/n0vkcM35DeEnUnAX61S59Fk714=; b=HF5i4CSRYtp1ZTUtZvde+pBVEo7ELLr8Cm/jrwtquRDNJv2DfgkdkhMnEJ83KD8rxH 3OHh+VHVZ+cXXJszv+K03EqN8yBKdcFf7MXCAcUUoRq8DTt5+KMO6EvmR1IBOP7tMZuL BtO86zho64nvLozzoWDDuvLDnwoHtWtaCLpLbHPB7Tw1V7LffFDOOluG0ZT1aMlUbHbt uiKyftF7vK9DNenMGHyYKG2POJP0r4sIW3/6GstOm09FP6a5VtCkV7CyrEAr9lIA+ppv auEaHMGqhtzXUD9tK0QeCE6WNabj3+5ekI6qeIfnjvLMYMyTH3IW4t8IrOCYqwiodfRQ JhMg== X-Gm-Message-State: AOJu0Ywx16APNPukRv3neQbyFNrHdzYBOgr+wI9PGEkc6k/mS150rbBU lRosbh+BBH93dSKRBj59H0c7+Hx0yOE0KcggXA5FC/THLWr3CCVL82v7iTs07LwBdcbykf5SGOw e X-Google-Smtp-Source: AGHT+IEu1ioAAznOKFTGozPSiR75N3dAb6oWBuJZHR9WLtpYXYUCIxjF5Z6w1fCJfHjsu/l3anqolw== X-Received: by 2002:a05:6a20:4a19:b0:19b:42ea:2728 with SMTP id fr25-20020a056a204a1900b0019b42ea2728mr421609pzb.38.1705704239480; Fri, 19 Jan 2024 14:43:59 -0800 (PST) Return-Path: Received: from DESKTOPPRA1646 ([2001:fd8:f517:2ad7:dd59:adbd:4f64:5d6c]) by smtp.gmail.com with ESMTPSA id d14-20020a17090b004e00b0029020be4298sm4477364pjt.0.2024.01.19.14.43.56 (version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128); Fri, 19 Jan 2024 14:43:59 -0800 (PST) From: To: , "'JLA Customer Service'" References: In-Reply-To: Subject: RE: Received wrong sham sizes Date: Fri, 19 Jan 2024 14:43:54 -0800 Message-ID: <107501da4b28$fd7aa7e0$f86ff7a0$@csphjla.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_1076_01DA4AE5.EF580420" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQJ98731T5KGbFGA872LEN5zftXFxgLCX8Zdr4RV3fA= Content-Language: en-ph This is a multipart message in MIME format. ------=_NextPart_000_1076_01DA4AE5.EF580420 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable What is the customer=E2=80=99s email address?=20 Best Regards, Mary E-Commerce Support Team=20 jlacs@jlahome.com =20 =20 From: Customer Service info@designerliving.com = Sent: Friday, January 19, 2024 11:47 AM To: JLA Customer Service Subject: Fwd: Received wrong sham sizes =20 =20 =20 ---------- Forwarded message --------- From: Koryn Burgher = > Date: Sat, Jan 20, 2024 at 2:17=E2=80=AFAM Subject: Received wrong sham sizes To: > =20 1. PO: CS498418787 2. =20 3. =20 1. Customer received 24 Piece Room in a Bag and everything was perfect = except the shams that came with it, the two shams were supposed to be = Queen sized but were California Queen size. The only option it gives us = is to return them but she would prefer replacement shams if possible. = Are you able to provide these? I attached the customer's info. as well = as her email to this email.=20 1. =20 ------=_NextPart_000_1076_01DA4AE5.EF580420 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

What is the = customer=E2=80=99s email address?

Best = Regards,

Mary

E-Commerce Support = Team

jlacs@jlahome.com=

 

From:<= /b> Customer = Service info@designerliving.com <info@designerliving.com> =
Sent: Friday, January 19, 2024 11:47 AM
To: JLA = Customer Service <jlacs@jlahome.com>
Subject: Fwd: = Received wrong sham sizes

 

 

 

---------- Forwarded message ---------
From: = Koryn = Burgher <kburgher@wayfair.com>
Date= : Sat, Jan 20, 2024 at 2:17=E2=80=AFAM
Subject: = Received wrong sham sizes
To: <INFO@designerliving.com>

 

  1. PO: = CS498418787
  2.  
  3.  
    1. Customer received  24 Piece = Room in a Bag and everything was perfect except the shams that came with = it, the two shams were supposed to be Queen sized but were California = Queen size. The only option it gives us is to return them but she would = prefer replacement shams if possible. Are you able to provide these? I = attached the customer's info. as well as her email to this = email. 
    1.  
------=_NextPart_000_1076_01DA4AE5.EF580420--