Subject: Re: RESPONSE REQUIRED: Order Verification for Croscill Order CRL1661
From: Constance Kalakian <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Date: Tue, 16 Jan 2024 11:40:15 -0800

Hello,

The reason for different billing and shipping is because this is a gift for
my mother for her birthday! I am verifying that this order is true and
correct.
Thank you.

On Tue, Jan 16, 2024 at 7:50 AM Customer Service [email-masked] <
[email-masked]> wrote:

> Hello Heidy-
>
>
> We are contacting you with Croscill Customer Service regarding
> Order CRL1661.  This order went into error status due to a
> different billing and shipping addresses.  When there is an order at which
> the billing address does not match the shipping address, we contact the
> customer to verify that this is a valid purchase. This is an effort to
> prevent Credit Card fraud, and to give our customers a secure shopping
> experience.
>
> To verify this order, please respond back to this email or contact our
> customer service team at 888-879-8790 M-F 7am-3:30pm PST.
>
> Please note we can only hold the order in our system for 24-72 business
> hours.  If this purchase is not verified within this time-frame, the order
> will be cancelled.  Thank you.
>
>
>
> Sincerely,
> Kyle
>
> Croscill Customer Service
>
> 888-879-8790
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> Virus-free.www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> <#m_8825875691121390067_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>