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References: <CAOQyMc4fJWv1hH-MZZUK16Bs2wcEnyjvkz5aGiAwFUcgMVCTFg@mail.gmail.com>
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From: Constance Kalakian <constancelegalaid@gmail.com>
Date: Tue, 16 Jan 2024 11:40:15 -0800
Message-ID: <CAOJKY2pRWb5up5oD59iB0GhJ5bD_WncRZ0N56RjyQfR0sufTHA@mail.gmail.com>
Subject: Re: RESPONSE REQUIRED: Order Verification for Croscill Order CRL1661
To: "Customer Service info@designerliving.com" <info@designerliving.com>
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Hello,

The reason for different billing and shipping is because this is a gift for
my mother for her birthday! I am verifying that this order is true and
correct.
Thank you.

On Tue, Jan 16, 2024 at 7:50=E2=80=AFAM Customer Service info@designerlivin=
g.com <
info@designerliving.com> wrote:

> Hello Heidy-
>
>
> We are contacting you with Croscill Customer Service regarding
> Order CRL1661.  This order went into error status due to a
> different billing and shipping addresses.  When there is an order at whic=
h
> the billing address does not match the shipping address, we contact the
> customer to verify that this is a valid purchase. This is an effort to
> prevent Credit Card fraud, and to give our customers a secure shopping
> experience.
>
> To verify this order, please respond back to this email or contact our
> customer service team at 888-879-8790 M-F 7am-3:30pm PST.
>
> Please note we can only hold the order in our system for 24-72 business
> hours.  If this purchase is not verified within this time-frame, the orde=
r
> will be cancelled.  Thank you.
>
>
>
> Sincerely,
> Kyle
>
> Croscill Customer Service
>
> 888-879-8790
>
>
> <https://www.avast.com/sig-email?utm_medium=3Demail&utm_source=3Dlink&utm=
_campaign=3Dsig-email&utm_content=3Dwebmail>
> Virus-free.www.avast.com
> <https://www.avast.com/sig-email?utm_medium=3Demail&utm_source=3Dlink&utm=
_campaign=3Dsig-email&utm_content=3Dwebmail>
> <#m_8825875691121390067_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>

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<div dir=3D"ltr">Hello,<div><br></div><div>The reason for different billing=
=C2=A0and shipping is because this is a gift for my mother for her birthday=
! I am verifying=C2=A0that this order is true and correct.</div><div>Thank =
you.</div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gm=
ail_attr">On Tue, Jan 16, 2024 at 7:50=E2=80=AFAM Customer Service <a href=
=3D"mailto:info@designerliving.com">info@designerliving.com</a> &lt;<a href=
=3D"mailto:info@designerliving.com">info@designerliving.com</a>&gt; wrote:<=
br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8e=
x;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir=3D"ltr"=
><div class=3D"gmail_default" style=3D"font-family:verdana,sans-serif;font-=
size:small"><p style=3D"font-family:Arial,Helvetica,sans-serif;margin:3.75p=
t 0in;background-image:initial;background-position:initial;background-size:=
initial;background-repeat:initial;background-origin:initial;background-clip=
:initial"><font face=3D"arial, sans-serif" color=3D"#000000">Hello=C2=A0Hei=
dy-<br></font></p><p style=3D"font-family:Arial,Helvetica,sans-serif;margin=
:3.75pt 0in"><font face=3D"arial, sans-serif" color=3D"#000000"><em>=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0</em><em><br></em>We are contacting you wi=
th Croscill Customer Service=C2=A0regarding Order=C2=A0CRL1661.=C2=A0 This =
order went into error status due to a different=C2=A0billing and shipping a=
ddresses.=C2=A0=C2=A0When there is an order at which the billing address do=
es not match the shipping address, we contact the customer to verify that t=
his is a valid purchase. This is an effort to prevent Credit Card fraud, an=
d to give our customers a secure shopping experience.</font></p><p style=3D=
"font-family:Arial,Helvetica,sans-serif"><font face=3D"arial, sans-serif" c=
olor=3D"#000000"></font></p><p style=3D"font-family:Arial,Helvetica,sans-se=
rif;margin:12pt 0in 3.75pt;background-image:initial;background-position:ini=
tial;background-size:initial;background-repeat:initial;background-origin:in=
itial;background-clip:initial"><font face=3D"arial, sans-serif" color=3D"#0=
00000">To verify this order, please respond back to this email or contact o=
ur customer service team at 888-879-8790 M-F 7am-3:30pm PST.</font></p><p s=
tyle=3D"font-family:Arial,Helvetica,sans-serif;margin:12pt 0in 3.75pt;backg=
round-image:initial;background-position:initial;background-size:initial;bac=
kground-repeat:initial;background-origin:initial;background-clip:initial"><=
font face=3D"arial, sans-serif" color=3D"#000000">Please note we can only h=
old the order in our system for 24-72 business hours.=C2=A0=C2=A0If this pu=
rchase is not verified within this time-frame, the order will be cancelled.=
=C2=A0 Thank you.</font></p><p style=3D"font-family:Arial,Helvetica,sans-se=
rif;margin:3.75pt 0in;background-image:initial;background-position:initial;=
background-size:initial;background-repeat:initial;background-origin:initial=
;background-clip:initial"><font face=3D"arial, sans-serif" color=3D"#000000=
">=C2=A0</font></p><p style=3D"font-family:Arial,Helvetica,sans-serif;margi=
n:0in 0in 0.0001pt"><font face=3D"arial, sans-serif" color=3D"#000000"><spa=
n class=3D"gmail_default"></span>Sincerely,<br>Kyle</font></p><p style=3D"f=
ont-family:Arial,Helvetica,sans-serif;margin:0in 0in 0.0001pt"><font face=
=3D"arial, sans-serif" color=3D"#000000">Croscill Customer Service=C2=A0</f=
ont></p><p style=3D"font-family:Arial,Helvetica,sans-serif;margin:0in 0in 0=
.0001pt"><font face=3D"arial, sans-serif" color=3D"#000000">888-879-8790</f=
ont></p></div></div><div id=3D"m_8825875691121390067DAB4FAD8-2DD7-40BB-A1B8=
-4E2AA1F9FDF2"><br><table style=3D"border-top:1px solid rgb(211,212,222)"><=
tbody><tr><td style=3D"width:55px;padding-top:13px"><a href=3D"https://www.=
avast.com/sig-email?utm_medium=3Demail&amp;utm_source=3Dlink&amp;utm_campai=
gn=3Dsig-email&amp;utm_content=3Dwebmail" target=3D"_blank"><img src=3D"htt=
ps://s-install.avcdn.net/ipm/preview/icons/icon-envelope-tick-round-orange-=
animated-no-repeat-v1.gif" alt=3D"" width=3D"46" height=3D"29" style=3D"wid=
th: 46px; height: 29px;"></a></td><td style=3D"width:470px;padding-top:12px=
;color:rgb(65,66,78);font-size:13px;font-family:Arial,Helvetica,sans-serif;=
line-height:18px">Virus-free.<a href=3D"https://www.avast.com/sig-email?utm=
_medium=3Demail&amp;utm_source=3Dlink&amp;utm_campaign=3Dsig-email&amp;utm_=
content=3Dwebmail" style=3D"color:rgb(68,83,234)" target=3D"_blank">www.ava=
st.com</a></td></tr></tbody></table><a href=3D"#m_8825875691121390067_DAB4F=
AD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width=3D"1" height=3D"1"></a></div>
</blockquote></div>

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