Subject: Re: Return Initiation for Designer Living Order # D23B140D4D
From: Linda Pelc <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Date: Fri, 12 Jan 2024 18:50:38 -0500

Thank you so much. Hope you are well

Sent from my iPhone

On Jan 12, 2024, at 1:17 PM, Customer Service [email-masked] <[email-masked]> wrote:

Hello Linda-

This is, Helita with Designer Living writing in reference to your call regarding the status of your return.  We have confirmed receipt of your return and have processed a refund in the amount of $87.83.  Kindly note, $9.91 was deducted for the cost of the FedEx return label we provided to you.  The receipt has been included below for your records. Please allow at least 7-10 business days to see this credit appear on your account.  Thank you, and have a great rest of your day!

Merchant DBA:

Designer Living Inc

CREDITED

Credit Card Type

Visa

Card Number

XXXXXXXXXXXX2294

Expiration Date

07/2026

Amount

87.83

Order ID #

D23B140D4D

Order Description

CUSTOMER RETURN

Payment Brand Response Code

00 - Approval

Payment Brand Response Category

A - Approved

Payment Account Reference Number

Transaction Date

01/12/2024 13:05:07 EST

Transaction Reference Number [TxRefNum]

65A17F530ABC90AD00002B550001D2BD525053E0

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

On Mon, Dec 4, 2023 at 8:31 AM Customer Service [email-masked] <[email-masked]> wrote:

Hello Linda-

Per our conversation, your return number for Order D23B140D4D is R23C040268. Please write this number on the outside of the box.

Kindly note once a return has been received, our warehouse inspects all returns, to ensure that items are not damaged etc. and are in their original packaging.  They will then process the paperwork and forward onto our Customer Service team to process the refund.  The whole process takes approximately 15-20 business days.  Once your refund has been processed you will be notified by email.  Thank you.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]