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Date: Thu, 28 Dec 2023 21:28:49 +0000
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Subject: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref
 20231227003116057
From: Muge Eren <c-51A374E327EB4C0B88D27E48276AD3BF@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">I have not received anything yet.I checked everywhere I d=
on=E2=80=99t have this order</div><div><br><div class=3D"gmail_quote"><div =
dir=3D"ltr" class=3D"gmail_attr">On Wed, Dec 27, 2023 at 1:57 PM <a href=3D=
"mailto:info@designerliving.com">info@designerliving.com</a> &lt;<a href=3D=
"mailto:s-51A374E327EB4C0B88D27E48276AD3BF@relay.walmart.com">s-51A374E327E=
B4C0B88D27E48276AD3BF@relay.walmart.com</a>&gt; wrote:<br></div><blockquote=
 class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left-width:=
1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,=
204)"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com =C2=A0=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>=C2=A0200011711407022</div>
    <div><b> Item: </b>=C2=A0 True North by Sleep Philosophy Plush to Sherp=
a Reversible Full/Queen  Comforter Sets with Matching Sham Jacquard Velour =
Cozy Ivory, Size: Full/Queen, Actual Color: Off-White </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello <span>Muge</span>/ Walmart-</p><p>=C2=A0</p><p>Thank you for=
 your email.=C2=A0 Upon checking with FedEx, your order#:<span>200011711407=
022</span>/ Purchase order #:=C2=A0<span>108835469184655=C2=A0</span>with t=
he tracking#:=C2=A0788304540763 has been delivered on 12/22/23.=C2=A0 We as=
k that you first check with other family members, neighbors and around the =
outside of your home to ensure the package was not misplaced.=C2=A0</p><p>=
=C2=A0</p><p>Sincerely,</p><p>Kyle</p><p>Designer Living Customer Service</=
p><p><a href=3D"mailto:info@designerliving.com" target=3D"_blank">info@desi=
gnerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Livi=
ng Inc.=C2=A0</p><p><br></p><p>** THIS IS AN ESCALATION **</p><p><br></p><p=
>This is Walmart Customer Care, contacting you on behalf of the customer fo=
r the order below. The customer is receiving a copy of this message.</p><p>=
<br></p><p><strong> Customer Name:</strong>=C2=A0Muge Eren</p><p><strong>Cu=
stomer Order Number:</strong>=C2=A0200011711407022</p><p><strong>Purchase O=
rder No:</strong>=C2=A0108835469184655</p><p><strong> Reason for Contact: <=
/strong>=C2=A0Damaged/Missing Parts/Not Received</p><p><strong> Item name/n=
umber: </strong>=C2=A0 True North by Sleep Philosophy Plush to Sherpa Rever=
sible Full/Queen =C2=A0Comforter Sets with Matching Sham Jacquard Velour Co=
zy Ivory, Size: Full/Queen, Actual Color: Off-White/312269765</p><p><strong=
> Agent message: </strong>=C2=A0 HELLO SELLER! THE CUSTOMER IS SAYING SHE D=
ID NOT GET HER ORDER, CAN YOU PLEASE PROVIDE ASSISTANCE WITH THIS MATTER</p=
><p><br></p><p><br></p><p><strong>What you need to do now:</strong></p><p>1=
=2E Reply to this message to contact th=
e customer, and do so within 48 hours,=
 per the guidelines outlined in the <a href=3D"https://sellerhelp.walmart.c=
om/s/guide?article=3D000006402#Customer_Service_Requirements" target=3D"_bl=
ank">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczF1KxDAQAODTbB7LZGbapA95aLsRhH0QPcHkZ9ZANwu1KN5e8AJfCaI0cTU1WAfkgK0dzWe=
YMGnxXpOfxIJNWZNqsiMJw5wdmxYQkCyiszN44oEFcxFJWn2dQdOF4ai7_A4_sj_kOIf8fJjWcy=
u1n68ljHYhx5HQxZU3WL2_oovs0U3LldYXc4TW9XlhKPWr3Xs99vbd-v3fOcO2bW8XWj7i7Rbf_=
wIAAP__wG051A"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczE1qhTAQAODTmKVMZiYZXWSheRa6KC39OcDk51lBLQSh9PaFd4GvBL2T52=
pqsAIkIOC9-Q6OiJN1mSCNFtPA2UEpKaeSWCtnswUEJIsodnTCvsdMeIeixbvk1WrH0Oquf_2v7=
oe2q88_h9nOvJV6Xs8lODuR8EIoy8wR5mG4oSw8oPjpRvOTaeFYa231HMeOYT102x_GFWKMbx1N=
8evj8_Vlef8PAAD__9xGN7U">
</blockquote></div></div>

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