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Date: Thu, 28 Dec 2023 16:09:33 +0000
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Subject: Re: Re: Message from Walmart.com Customer: Where is my order, 200011434972128
 #Ref 20231227003116083
From: Sandy Rice <c-987CF3B2A93E4C94B7B5784C7FC7EA55@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div>That&#39;s great, thank you very much.</div><div><br><div class=3D"gma=
il_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Thu, Dec 28, 2023 at 10:=
04=E2=80=AFAM Designer Living Inc. &lt;<a href=3D"mailto:s-987CF3B2A93E4C94=
B7B5784C7FC7EA55@relay.walmart.com">s-987CF3B2A93E4C94B7B5784C7FC7EA55@rela=
y.walmart.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" sty=
le=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hel=
lo=C2=A0<span>Sandy/ Walmart-</span></p><p><span><br></span></p><p>We have =
processed a refund for your order with the tracking no: 788235555041. Pleas=
e allow 2-3 business days for the refund amount to reflect on your account.=
</p><p><br></p><p>Sincerely,<br>Kyle</p><p>Designer Living</p><p><a href=3D=
"mailto:info@designerliving.com" target=3D"_blank">info@designerliving.com<=
/a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Well I=E2=80=99ve already reorder=
ed so please cancel!=C2=A0</p><p><br></p><p>On Thu, Dec 28, 2023 at 9:30=E2=
=80=AFAM Designer Living Inc. &lt;<a href=3D"mailto:s-987CF3B2A93E4C94B7B57=
84C7FC7EA55@relay.walmart.com" target=3D"_blank">s-987CF3B2A93E4C94B7B5784C=
7FC7EA55@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"gmail=
_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:=
1ex"><p>Hello Sandy/ Walmart-</p><p>=C2=A0</p><p>Thank you for your email. =
We are sorry to hear your order has not arrived. Unfortunately, we cannot s=
ee further into FedEx&#39;s system as to why there have been no scans for t=
his package; therefore, we have opened a lost package investigation with Fe=
dEx. Generally, this will take anywhere between 1-8 business days to resolv=
e; however, it can be completed sooner. Once FedEx completes their investig=
ation, they will notify us of the results; and we in turn will contact you =
with an update. We appreciate your patience while the investigation is in p=
rogress. Thank you!</p><p>=C2=A0</p><p>Sincerely,</p><p>Kyle</p><p>Designer=
 Living Customer Service</p><p><a href=3D"mailto:info@designerliving.com" t=
arget=3D"_blank">info@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br><=
/p><p>Dear Designer Living Inc.,=C2=A0</p><p><br></p><p>Sandy Rice wants to=
 connect with you for the order below:</p><p><br></p><p><strong> Customer O=
rder Number</strong>:=C2=A0 200011434972128</p><p><strong> Purchase Order N=
o</strong>:=C2=A0 108835364356681</p><p><strong> Reason for Contact: </stro=
ng>=C2=A0Where is my order</p><p><strong> Item name/number:</strong>=C2=A0 =
Comfort Spaces 2-Piece Twin/Twin XL Comforter Set Microfiber Blue Elastic R=
uched Bedding Sets/1373444681</p><p><br><br></p><p><strong>Customer Message=
</strong>:<br></p><p>Has not updated since 12/17. Please cancel!</p><p><br>=
</p><p><strong>What you need to do now:</strong></p><p>1. Reply to this mes=
sage to contact the customer, and do so within 48 hours, per the guidelines=
 outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=
=3D000006402#Customer_Service_Requirements" target=3D"_blank">Marketplace S=
eller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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</blockquote></div></div>
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