Subject: Please contact the customer - Return/Replace - Late to Arrive
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Fri, 22 Dec 2023 01:27:01 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Jennifer Abraham

Customer Order Number: 200011404764491

Purchase Order No: 108835362794543

Reason for Contact:  Return/Replace - Late to Arrive

Item name/number:   Mi Zone Full/Queen Faux Fur Comforter Set Ultra Soft 3-Piece Ombre Shaggy Purple Multi Bedding, Size: Full/Queen/1129562751

Agent message:   The customer has not received the item as per their estimated delivery dates. The customer had to face several inconvenience at their end a they were waiting on the item and now it got delayed till after Christmas. Kindly provide the customer with a partial adjustment on the item. and assist accordingly. Thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team