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Date: Fri, 22 Dec 2023 01:27:01 +0000
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Subject: Please contact the customer - Return/Replace - Late to Arrive
From: Walmart Customer Care <a-9F4AAAE270D04A24BD17202A9D8585DB@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Jennifer Abraham</div>
    <div> <b>Customer Order Number:</b>&nbsp;200011404764491</div>
    <div> <b>Purchase Order No:</b>&nbsp;108835362794543</div>
    <div><b> Reason for Contact: </b>&nbsp;Return/Replace - Late to Arrive<=
/div>
    <div><b> Item name/number: </b>&nbsp; Mi Zone Full/Queen Faux Fur Comfo=
rter Set Ultra Soft 3-Piece Ombre Shaggy Purple Multi Bedding, Size: Full/Q=
ueen/1129562751 </div>
    <div><b> Agent message: </b>&nbsp; The customer has not received the it=
em as per their estimated delivery dates. The customer had to face several =
inconvenience at their end a they were waiting on the item and now it got d=
elayed till after Christmas. Kindly provide the customer with a partial adj=
ustment on the item. and assist accordingly. Thank you</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczF1KxDAQAODTNI9lMjNx0oc8ZNsKwj6IniC_a6CbhVgUby_sBb7sQqUXLq=
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