Subject: Re: Please contact the customer - Refund Not Received #Ref 20231217003115325
From: mona lisa <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 20 Dec 2023 14:37:08 +0000

Sure, here it is.

On Mon, Dec 18, 2023 at 3:19 PM [email-masked] <[email-masked]> wrote:

You have a message from Designer Living Inc. - Walmart.com

Sales Order Id:  200011258198508

Item:   Home Essence Spring 7-Piece Coral Floral Alternative Bedding with Floral Medallion Print King Comforter Set, Size: King

Hello Mona/ Walmart-

Thank you for your email. Can you provide us the return details of the order or just provide us the RMA or the return tracking number.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Dear Designer Living Inc.,

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below.

Customer Name: mona lisa

Customer Order Number: 200011258198508

Purchase Order No: 108828334738147

Reason for Contact:  Refund Not Received

Item name/number:   Home Essence Spring 7-Piece Coral Floral Alternative Bedding with Floral Medallion Print King Comforter Set, Size: King/267435531

Agent message:   Per customer, this item has been returned and the customer is requesting to please issue the refund.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Service Team