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[209.85.220.41]) by mx.google.com with SMTPS id j10-20020ac8664a000000b0042576a1fe42sor16486621qtp.8.2023.12.19.16.38.16 for (Google Transport Security); Tue, 19 Dec 2023 16:38:16 -0800 (PST) Received-SPF: pass (google.com: domain of marisol.garfias@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b="qm04UA9/"; spf=pass (google.com: domain of marisol.garfias@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=marisol.garfias@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1703032696; x=1703637496; darn=designerliving.com; h=to:subject:message-id:date:importance:thread-index:mime-version :in-reply-to:references:from:from:to:cc:subject:date:message-id :reply-to; bh=H+P+dFrXGgzkwpXe2aP8Zl6HDm2lfqG84BHYei0/MwA=; b=qm04UA9/kTLbGLn4m7DzNCNznAjS67p1U2jloKHt0K2R7omK1hqKVeGy3T6TvaGwl0 FJdinAJIkclQu/1jGNxHa0dQkfimWDxw9Rp3aDJjGSz4rpIxFifiC1Wx+R8ZeBoU1iHQ 9MYBRZrDRiN6e4OCgq/oq4355r0Wyxxcca8aWc3/YXWb8U42sV1oRlJZhrfwgFgPu5ue r4iJ0YKILivQqdgqRkr/6GoOCwc4llbL76UBW/cTTHTbDKgTrNqfgqiz9FnYap2N7A9+ Qiv2mZTfeU5Ysj4AS8OhCL+QbxkpT3nCO+JTbttE3RSxDfqCLe8GU4mAHAOZ9NkURBvG TmRg== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1703032696; x=1703637496; h=to:subject:message-id:date:importance:thread-index:mime-version :in-reply-to:references:from:x-gm-message-state:from:to:cc:subject :date:message-id:reply-to; bh=H+P+dFrXGgzkwpXe2aP8Zl6HDm2lfqG84BHYei0/MwA=; b=pre1pm6UyWE1TzqHKH0hNg+J7fLlX+NfG+7ZIL/Qm6PUJJTLmpl7c0xYqBDr0uRTZ6 +yK4/dVYwl+TG0uX9MXm1M7Jy3fBcSDG541JDNXJlNvNW9FKhB67leK30HESLFHmtjm6 tmM1JZroKiZ1DX5BPPBZojp2m26NR2bKihZN1X9ox4clz7rw9P0qI0xMSRGbNmrP6wHf S9QJANzCC2m0p+U70tc7k5jyDhnBeiMMXa+oRd8Ytf9MkaSTBARnHOXgt8kkbSF1xj+n vvEDwH3JWs3YU7Wd7attxKs7D37rxTdjxxV2kDJz8CBCF83wyh3grHdtdjvlmoCaNcYc 6fZA== X-Gm-Message-State: AOJu0YyeGiOAB8AW6Cioq8EP8UiEvjscFpNWf9kHrWviN8ektQKNzvs8 O7NPx0Oyw1b7hSWWwU+crK/vRwCVANauj1Z7OzUTnOqQk3QyAImM X-Google-Smtp-Source: AGHT+IG1qbERrog5zTwj3Uzj1y0xDmW3F94ZuaDoEnCtPpC1+Xurm/YVv6sqq8inTcdBpx8huZXa4qCDU1IXfzkIBRk= X-Received: by 2002:a05:622a:14ce:b0:427:7e08:3741 with SMTP id u14-20020a05622a14ce00b004277e083741mr1106697qtx.66.1703032696211; Tue, 19 Dec 2023 16:38:16 -0800 (PST) From: Marisol Garfias References: <89634f6d8b2549c4@abb79ea84f1eeab1> In-Reply-To: <89634f6d8b2549c4@abb79ea84f1eeab1> MIME-Version: 1.0 X-Priority: 1 (Highest) X-MSMail-Priority: High X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQKGIqG3S2BDNh4csOE1ICulMCC25K9ZdDnA Importance: High Date: Tue, 19 Dec 2023 16:38:14 -0800 Message-ID: Subject: RE: Re: Fwd: Confirmation - Order Number D23B020F0A #Ref 20231113003111882 To: info@designerliving.com Content-Type: multipart/related; boundary="000000000000e67f55060ce6321c" --000000000000e67f55060ce6321c Content-Type: multipart/alternative; boundary="000000000000e67f54060ce6321b" --000000000000e67f54060ce6321b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, Has there been any update on this investigation? Thank you and please do not hesitate to contact me if there is anything further that you may need. *Marisol Garfias** | **Showroom/Account Manager* [image: 1898234_10151938841353671_1163750362_n] *Email:marisol.garfias@jlahome.com * *Cell: 818.322.7850** PST * *Office Hrs: M-F 8am-5pm PST* *From:* info@designerliving.com *Sent:* Wednesday, November 29, 2023 7:45 AM *To:* marisol.garfias@jlahome.com *Subject:* RE:Re: Fwd: Confirmation - Order Number D23B020F0A #Ref 20231113003111882 Hello Marisol- Thank you for your email. FedEx completed the investigation for order no: D23A3105DD and we refunded it on 11/27/2023. Unfortunately, the investigation for order no: D23B020F0A is still in progress. We will update you as soon as FedEx completes the investigation for order no: D23B020F0A. We appreciate your patience as the investigation is on progress. Please see the receipt below for the refun of order no: D23A3105DD. *Merchant DBA:* *Designer Living Inc* Merchant ID:800000033214Terminal ID:001Industry Type:ECDate/Time:11/27/2023 12:15:03 ESTCurrency Code:USD CREDITEDCredit Card TypeMasterCard Card NumberXXXXXXXXXXXX3372 Expiration Date09/2024 Amount 201.18 Order ID #D23A3105DD Order Description BOTH ITEMS WERE NOT RECEIVED CONFIRMED BY FEDEX Payment Brand Response Code000 - Response Code not Recognized Payment Brand Response CategoryX - Non Visa transactionPayment Account Reference Number Transaction Date11/27/2023 12:15:03 ESTTransaction Reference Number [TxRefNum]6564CE9635E160BC00002B5500005D0352505334 Sincerely, Kyle Designer Living info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Hello, I still have not received any update on this case. I had 2 orders lost, only one shows pending refund on my account. Please advise Thank you and please do not hesitate to contact me if there is anything further that you may need. Marisol Garfias |Las Vegas Showroom /Account Manager Cell:818.322.7850 PST Office Hrs: M-F 8am-5pm PST On Tue, Nov 14, 2023, 8:06 AM info@designerliving.com < info@designerliving.com> wrote: Hello Marisol- Thank you for your email. Unfortunately, the FedEx case for order no: D23A3105DD has not been resolved yet by FedEx and still on the process of investigation. We will include order no: D23B020F0A to the case and will update you as soon as possible when FedEx finishes the investigation. We sincerely apologize if you did not receive the package, don't worry we will help you as much as we can once FedEx completes the investigation. Sincerely, Kyle Designer Living info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Good morning, I received notification that my package was delivered on Friday but once again never received the item. The delivery image this time shows a different area of drop off. This is my second order that FedEx states my delivery address is wrong when they call. Thank you and please do not hesitate to contact me if there is anything further that you may need. Marisol Garfias |Las Vegas Showroom /Account Manager Cell:818.322.7850 PST Office Hrs: M-F 8am-5pm PST ---------- Forwarded message --------- From: Date: Thu, Nov 2, 2023, 1:13 PM Subject: Confirmation - Order Number D23B020F0A To: [image: Image removed by sender. DesignerLiving LOGO] NEW | BEDDING | FURNITURE | HOME DECOR | SALE BEDDING | FURNITURE | HOME DECORNEW | SALE Thank you for your order marisol.garfias ! Visit Your Account for more information on your order status, rewards, gift card balance, and more. Need to make a change to your order? Go to Your Account within 30 minutes of your purchase to edit your order information. Need to get in touch with our Customer Service Team? Email info@designerliving.com or call 1.888.879.8790 (MON - FRI, 10:00 AM - 6:30 PM EST AND 7:00 AM - 3:30 PM PST). If you want to exchange or return your product(s), please see our Return Policy . If you want more information, please see our FAQ . Thank you for shopping with us. Designer Living Order Summary Order Date: 2023-11-02T20:13:02.0100000|Order #: D23B020F0A Shipping Address: Antonio Garfias 5659 1/2 Willowcrest Ave North Hollywood, CA, 91601 US 818-284-8615 helenmajano3@gmail.com Shipping Method: Free Shipping Items Regular Price: $498.26 Discount: -$283.27 Coupon: -$107.50 Sales Tax: $11.02 Shipping Fee: $0.00 Require Signature: $0.00 Order Total: $118.51 Designer Living Dollars: -$0.00 Voucher or Gift Card: -$0.00 Charged $118.51 [image: Image removed by sender.] Grace Abstract Wave Area Rug Madison Park SIZE:6x9' COLOR:Blue QTY:1TOTAL:$107.49 [image: Image removed by sender. DesignerLiving LOGO] [image: Image removed by sender. Instagram] [image: Image removed by sender. Facebook] [image: Image removed by sender. Youtube] [image: Image removed by sender. Pinterest] [image: Image removed by sender. Twitter] 550 Northport Parkway Port Wentworth, GA 31407 USA Manage Profile & Unsubscribe =C2=A92022 Designer Living Inc. --000000000000e67f54060ce6321b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Hello,

=C2=A0

Has the= re been any update on this investigation?

=C2=A0=

=C2=A0

Thank you and please do= not hesitate to contact me if there is anything further that you may need.=

= =C2=A0

Marisol Garfia= s=C2=A0 | Showroom/Account Manager

<= a href=3D"https://www.olliix.com/">3D"1898234_10151938841353671_1163750362_n"<= /span>

Email:marisol.garfias@jlahome.com

Cell: 818.322.7850 PST

Office Hrs: M-F 8am-5pm PST

=C2= =A0

=C2=A0

= From: info@designerliving.co= m <info@designerliving.co= m>
Sent: Wednesday, November 29, 2023 7:45 AM
To: marisol.garfias@jlahome.c= om
Subject: RE:Re: Fwd: Confirmation - Order Number D23B020F0= A #Ref 20231113003111882

=C2=A0

Hello= =C2=A0Marisol-

=C2=A0

Thank you for your email. FedEx completed= the investigation for order no:=C2=A0D23A3105DD and we refunded it on 11/2= 7/2023. Unfortunately, the investigation for order no:=C2=A0D23B020F0A is s= till in progress. We will update you as soon as FedEx completes the investi= gation for order no:=C2=A0D23B020F0A.=C2=A0

=C2=A0

We appreciat= e your patience as the investigation is on progress. Please see the receipt= below for the refun of order no:=C2=A0D23A3105DD.

Merchant DBA:

Designer Living Inc

Merchant ID:80000= 0033214Terminal ID:001Industry Type:ECDate/Time:11/27/2023 12:15:03 ESTCurr= ency Code:USD

= =C2=A0


CREDITEDCredit Card T= ypeMasterCard Card NumberXXXXXXXXXXXX3372 Expiration Date09/2024 Amount 201= .18 Order ID #D23A3105DD Order Description BOTH ITEMS WERE NOT RECEIVED CON= FIRMED BY FEDEX Payment Brand Response Code000 - Response Code not Recogniz= ed Payment Brand Response CategoryX - Non Visa transactionPayment Account R= eference Number=C2=A0Transaction Date11/27/2023 12:15:03 ESTTransaction Ref= erence Number [TxRefNum]6564CE9635E160BC00002B5500005D0352505334=C2=A0

<= /td>


Sincerely,

Kyle

Designer Living

info@designerliving.com=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D

=C2=A0

Hello,=C2=A0

=C2=A0

I still have not received any update on this c= ase. I had 2 orders lost, only one shows pending refund on my=C2=A0account.= Please advise

Thank you and please do not hesitate to contact me if = there is anything further that you may need.
=C2=A0
Marisol Garfias= =C2=A0|Las Vegas Showroom /Account Manager
Cell:818.322.7850 PST
Offi= ce Hrs: M-F 8am-5pm PST

=C2=A0=C2=A0=C2=A0

=C2=A0

On Tue= , Nov 14, 2023, 8:06 AM info@des= ignerliving.com <info@des= ignerliving.com> wrote:

Hello Marisol-

=C2=A0

Thank you for your email. U= nfortunately, the FedEx case for order no: D23A3105DD has not been resolved= yet by FedEx and still on the process of investigation. We will include or= der no: D23B020F0A to the case and will update you as soon as possible when= FedEx finishes the investigation. We sincerely apologize if you did not re= ceive the package, don't worry we will help you as much as we can once = FedEx completes the investigation.

=C2=A0

Sincerely,

Kyle=

Designer Living

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

=C2= =A0

Good morning,

=C2=A0

I received notification that my = package was delivered on Friday but once again never=C2=A0received the item= . The delivery image this time shows a different area of drop off. This is = my second order that FedEx states my delivery address is wrong when they ca= ll.=C2=A0

=C2=A0

Thank you and please do not hesitate to contac= t me if there is anything further that you may need.
=C2=A0
Marisol G= arfias=C2=A0|Las Vegas Showroom /Account Manager
Cell:818.322.7850 PSTOffice Hrs: M-F 8am-5pm PST

=C2=A0=C2=A0=C2=A0

=C2=A0

= ---------- Forwarded message ---------
From: <noreply@designerliving.com>=
Date: Thu, Nov 2, 2023, 1:13 PM
Subject: Confirmation - Order Number= D23B020F0A
To: =C2=A0<marisol.garfias@jlahome.com>



=C2=A0= =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2= =A0 =C2=A0

<= td style=3D"padding:7.5pt 0in 7.5pt 0in">

3D"Image

NEW

=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0= =C2=A0=C2=A0

<= p class=3D"MsoNormal">BEDDING

=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0

FURNITURE

=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0

HOME=C2=A0DECOR

= =C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0

SALE=

=C2=A0

BEDDING=C2=A0|=C2=A0FURNITURE=C2=A0|=C2=A0HOME DECO= RNEW=C2=A0|=C2=A0SALE

=C2=A0

Thank you for your order mariso= l.garfias !

Visit=C2=A0Yo= ur Account=C2=A0for more information on your order status, rewar= ds, gift card balance, and more.

Need to make a change to your= order? Go to=C2=A0Your Account=C2= =A0within 30 minutes of your purchase to edit your order information.

Need to get in touch with our Customer Service Team? Email=C2=A0info@designerliving.com=C2=A0or call 1.888.879.8790= =C2=A0(MON - FRI, 10:00 AM - 6:30 PM EST AND 7:00 AM - 3:30 PM PST).

If you want to exchange or return your product(s), please see our=C2= =A0Return Policy.

If you want more information, please see our=C2=A0FAQ.

Thank you for shopping with us.

Designer Living

= =C2=A0

=C2=A0

= =C2=A0

Order Summary

Order Date: =C2=A02023-11-02T20:13:02.0100000|Order #: D23B020F0A

=

Shipping Address:

Antonio Garfias

5659 1/2 Willowcrest Ave

North Holl= ywood, CA, 91601

US

818-284-8615

helenmajano3@gmail.com

<= /div>

=C2=A0

Shipping Method:<= /p>

Free Shipping

=C2=A0

=C2=A0

=C2=A0

=

Items

Regular Price:

$498.26

Dis= count:

-$283.27

Coupon:

-$107.50

Sales = Tax:

$11.02

Shipping Fee:

$0.00

Requir= e Signature:

<= p class=3D"MsoNormal" align=3D"right" style=3D"text-align:right">$0.00

<= /td>

=C2=A0

Order Total:

$118.51

Designer Living Dollars:

-$0.00

Vou= cher or Gift Card:

-$0.= 00

Charged

$118.51

=C2=A0

=

=C2= =A0

3D"Image

Grace Abstract Wa= ve Area Rug

<= /td>

Madison Park<= /p>

SIZE:6x9' =C2=A0COLOR:B= lue

QTY:1TOTAL:$107.49

=C2=A0

=C2=A0

=C2=A0

<= tr>=

3D"Image

=

=C2=A0=C2=A0=C2=A0= =C2=A0

3D"Im=

=C2=A0=C2=A0=C2=A0=C2=A0

=

<= a href=3D"https://www.youtube.com/channel/UCNifNqJR63G6juEmy5Z0wtQ" target= =3D"_blank">

=C2=A0=C2=A0=C2=A0=C2= =A0

3D"Imag=

=C2=A0=C2=A0=C2=A0=C2=A0

<= /td>

3D"Image

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<= span style=3D"font-size:10.5pt;font-family:"Tahoma",sans-serif;co= lor:white">550 Northport Parkway
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