Subject: We've created this case 06041607 on your behalf [ ref:!00D610ZKTc.!5008Y02Ka007:ref ]
From: Walmart Partner Support <[email-masked]>
To: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 19 Dec 2023 15:22:24 +0000 (GMT)

Hello,

My name is Shiyonna and I am writing on behalf of the Walmart Fulfillment Services team.

The WFS Fulfillment Center has reached out to us regarding inbound shipment PO 3296252GDM, stating that you have sent in items that have a label that is not scannable.

UPC 675716895921: Quantity 46

Our FC will move forward with relabeling these items for a fee of $0.65 per unit. These charges will reflect on your Settlement Report as UnplannedFeeAdjustment with the PrepServiceFee Transaction Type. See WFS Fees (https://sellerhelp.walmart.com/s/guide?article=000009215) for a full breakdown of fees for the WFS program.

To avoid this charge in the future or reduce the amount charged, you can:

1. Leverage WFS’ Prep Service – Item Labelling. For more information, please visit WFS Prep Services (https://sellerhelp.walmart.com/s/guide?article=000009900).

2. Ensure that each item has a valid and scannable UPC barcode matching the physical product its affixed to and is correctly added to the PO. For more information on how to correctly label your items, please review WFS Inbound Orders: Labels (https://sellerhelp.walmart.com/s/guide?article=000009339).

I trust that we have addressed your concerns and will be placing this case in a pending "Resolution" status. You may respond to the case within the next five days with any questions or concerns. If we do not receive a response within that timeframe, this case will automatically close. If you are satisfied with our resolution then no response is needed. If you have questions unrelated to this issue, please create a new case so that we may tailor our response to you.

Thank you for affording us the opportunity to assist you.

Best,

Shiyonna
Walmart Seller Support
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