Subject: Re: RE:Re: RE:Message from Walmart.com Customer: Where is my order, 200011650903340 #Ref 20231211003114752
From: Heather Bekish <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 13 Dec 2023 00:29:21 +0000

May I please have the tracking number?

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From: [email-masked] <[email-masked]> on behalf of Designer Living Inc.
<[email-masked]>

Sent: Tuesday, December 12, 2023 1:07:07 PM

To: Heather Bekish <[email-masked]>

Subject: RE:Re: RE:Message from Walmart.com Customer: Where is my order, 200011650903340 #Ref 20231211003114752

Hello Heather/ Walmart -

Thank you for confirming your shipping address. We have processed the replacement order. Please allow 5-7 business days for FedEx Ground delivery.

We apologize for the circumstances.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

886 Wescott Trail, #201 Eagan, MN 55123

Thank you so much. Walmart stated that this would be sent overnight? Is that correct?

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From: [email-masked]

Hello Heather/ Walmart-

Thank you for your email and we apologize that your item has not arrived. As our one time courtesy, we will send you a replacement order. Can you please confirm the address where we will send the replacement?

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Dear Designer Living Inc.,

Heather Bekish wants to connect with you for the order below:

Customer Order Number:  200011650903340

Purchase Order No:  108833994880761

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Cozy 3-Piece King Comforter Sets Luxe Velvet All Season Down Alternative Bedding Set Gray/1822984872

Customer Message:

The tracking number still states that the item has not been received. Can you please advice. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in theMarketplace
Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team