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Date: Tue, 12 Dec 2023 15:57:15 +0000
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Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <a-CE9420130D2845EAA3A88CFD09CC1B8B@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Idalia Serrano</div>
    <div> <b>Customer Order Number:</b>&nbsp;200011507773928</div>
    <div> <b>Purchase Order No:</b>&nbsp;108834218659487</div>
    <div><b> Reason for Contact: </b>&nbsp;Damaged/Missing Parts/Not Receiv=
ed</div>
    <div><b> Item name/number: </b>&nbsp; Mi Zone Full/Queen Reversible Com=
forter Set with Decor Pillow 4-Piece Metallic Printed Aqua/Purple, Size: Fu=
ll/Queen/600581209 </div>
    <div><b> Agent message: </b>&nbsp; Hello, I am contacting you on behalf=
 of our loyal customer. The customer has not received this item. Can you pl=
ease advise where this item is. Can you please advise if this can be refund=
ed to the customer or reshipped. Customer has already check with family and=
 neighbors and no one seen the pkg. Thank you.</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczE1KxDAUAODTNMvyfvLadJFFJ1NBmIXoCdLkZQx0MhCL4u0FL_BlHwtPVo=
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