Subject: Re: Message from Walmart.com Customer: Ask a question, 200011108116672 #Ref 20231209003114508
From: Pamela Savoca <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 11 Dec 2023 17:18:15 +0000

On Mon, Dec 11, 2023 at 11:01 AM Designer Living Inc. <[email-masked]> wrote:

Hello Pamela/ Walmart-

Thank you for your email. Can you send us a photo of the item label that can be found in the items actual packaging?

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Pamela Savoca wants to connect with you for the order below:

Customer Order Number:  200011108116672

Purchase Order No:  108822547386306

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Pintuck Faux Silk King Size Comforter Set with Bed Skirt and Décor Pillow, Taupe 5 Pieces/157440562

Customer Message:

We have been having work done in our house.  Now that everything is completed, i was putting the new comforter on the bed.  I have a king size bed.  The box says king.  Sadly, the product sent to me is a queen.  How do i go about getting, either, reimbursed or exchange for the correct size

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team