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Date: Mon, 11 Dec 2023 14:11:20 +0000
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Subject: Re: Re: Re: Re: Message from Walmart.com Customer: Ask a question,
 200011569884116 #Ref 20231204003114068
From: sivakrishna ineni <c-DA92382F3FEB4C38AC5EE3970C2BB3A4@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Ok, I am fine for 50%</div><div dir=3D"auto">At least I c=
an donate the item because I it=E2=80=99s not useful for me</div><div dir=
=3D"auto"><br></div><div dir=3D"auto">Thanks,</div><div dir=3D"auto">Sivakr=
ishna.</div><div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"g=
mail_attr">On Fri, Dec 8, 2023 at 2:13=E2=80=AFPM Designer Living Inc. &lt;=
<a href=3D"mailto:s-DA92382F3FEB4C38AC5EE3970C2BB3A4@relay.walmart.com">s-D=
A92382F3FEB4C38AC5EE3970C2BB3A4@relay.walmart.com</a>&gt; wrote:<br></div><=
blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px=
 #ccc solid;padding-left:1ex"><p>Hello=C2=A0<span>Sivakrishna/ Walmart-</sp=
an></p><p><span><br></span></p><p><span>Thank you for that information. Ins=
tead of returning the item, would you like for us to give you a 50% discoun=
t on the item price and you can keep the item?</span></p><p><span><br></spa=
n></p><p><span>Sincerely,</span></p><p><span>Kyle</span></p><p><span>Design=
er Living</span></p><p><span><a href=3D"mailto:info@designerliving.com" tar=
get=3D"_blank">info@designerliving.com</a></span></p><p>=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p=
><br></p><p>I am unable to proceed =C2=A0for return as I am seeing as below=
</p><p><br></p><p><img></p><p><br></p><p><br></p><p>Thanks,</p><p>Sivakrish=
na.</p><p><br></p><p>On Fri, Dec 8, 2023 at 12:30=E2=80=AFPM Designer Livin=
g Inc. &lt;<a href=3D"mailto:s-DA92382F3FEB4C38AC5EE3970C2BB3A4@relay.walma=
rt.com" target=3D"_blank">s-DA92382F3FEB4C38AC5EE3970C2BB3A4@relay.walmart.=
com</a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin=
:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello=C2=A0Siva=
krishna-</p><p><br></p><p>We apologize for the confusion. We thought that y=
ou did not receive your item. Kindly proceed to your Walmart account to pro=
cess a return request. Please note that Walmart and Designer Living has a s=
trict 30 day return policy. The return policy starts on the day the package=
 was delivered.</p><p><br></p><p>Sincerely,</p><p>Kyle</p><p>Designer Livin=
g</p><p><a href=3D"mailto:info@designerliving.com" target=3D"_blank">info@d=
esignerliving.com</a></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Hey=C2=
=A0Designer,</p><p><br></p><p>I have the item I wanted to return=C2=A0to yo=
u=C2=A0</p><p>I don=E2=80=99t want use it it=E2=80=99s not fit for me=C2=A0=
</p><p>Why I need to report to police ?</p><p><br></p><p>Thanks,</p><p>Siva=
krishna.</p><p><br></p><p>On Fri, Dec 8, 2023 at 9:45=E2=80=AFAM Designer L=
iving Inc. &lt;<a href=3D"mailto:s-DA92382F3FEB4C38AC5EE3970C2BB3A4@relay.w=
almart.com" target=3D"_blank">s-DA92382F3FEB4C38AC5EE3970C2BB3A4@relay.walm=
art.com</a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"ma=
rgin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello Sivak=
rishna-</p><p>=C2=A0</p><p>FedEx confirmed delivery of this package to the =
address registered upon making the pruchase, and provided a photo of where =
the package delivered.=C2=A0 Unfortunately based on these conditions, we ar=
e unable to assist further with your claim at this time.=C2=A0 You may want=
 to file a police report or file a claim with your home owners insurance.</=
p><p><img src=3D"https://eecsystem.com/AttachedFilesUS/EmailFile%5CSend%5C2=
023%5C12%5C08%5C07%5Cdde798f5-dddb-4d59-973e-02d6d4045a5aimage.png" title=
=3D"image.png" alt=3D"image.png"></p><p>=C2=A0</p><p>Thank you,</p><p>Kyle<=
/p><p>Customer Service Rep.</p><p>Designer Living</p><p>=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p=
><br></p><p>Hi=C2=A0Designer living,</p><p><br></p><p>Please find the label=
=C2=A0attached as requested.</p><p><br></p><p><img></p><p><br></p><p>Thanks=
,</p><p>Siva.</p><p><br></p><p>On Tue, Dec 5, 2023 at 9:51=E2=80=AFAM Desig=
ner Living Inc. &lt;<a href=3D"mailto:s-DA92382F3FEB4C38AC5EE3970C2BB3A4@re=
lay.walmart.com" target=3D"_blank">s-DA92382F3FEB4C38AC5EE3970C2BB3A4@relay=
=2Ewalmart.com</a>&gt; wrote:<br></p><=
blockquote class=3D"gmail_quote" style=
=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello=
 Sivakrishna/ Walmart-</p><p><br></p><p>Thank you for your email. Can you s=
end us a photo of the product label that can be found in the item packaging=
?</p><p><br></p><p>Sincerely,</p><p>Kyle</p><p>Designer Living</p><p><a hre=
f=3D"mailto:info@designerliving.com" target=3D"_blank">info@designerliving.=
com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,=C2=
=A0</p><p><br></p><p>sivakrishna ineni wants to connect with you for the or=
der below:</p><p><br></p><p><strong> Customer Order Number</strong>:=C2=A0 =
200011569884116</p><p><strong> Purchase Order No</strong>:=C2=A0 1088320160=
04268</p><p><strong> Reason for Contact: </strong>=C2=A0Ask a question</p><=
p><strong> Item name/number:</strong>=C2=A0 510 Design Queen Headboard with=
 Platform Bed and Wood Slats Modern Channel Tufted Upholstered Tan/69707428=
1</p><p><br><br></p><p><strong>Customer Message</strong>:<br></p><p>Hi! Thi=
s is Charolyn from Walmart.com contacting you on behalf of the customer.=20

Customer wants to be refunded on the item he received wrong / did fit on hi=
s bed

Please get in touch with the customer within 48 hours or Walmart will take =
over</p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. Re=
ply to this message to contact the customer, and do so within 48 hours, per=
 the guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s=
/guide?article=3D000006402#Customer_Service_Requirements" target=3D"_blank"=
>Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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