Subject: Re: Message from Walmart: My order is delayed #Ref 20231206003114291
From: Melissa Morris <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 11 Dec 2023 03:40:44 +0000

Please advise if it has been located. In case I need to go ahead and place an order for another to be shipped for Christmas.

On Thu, Dec 7, 2023 at 3:42 PM [email-masked] <[email-masked]> wrote:

You have a message from Designer Living Inc. - Walmart.com

Sales Order Id:  200011419306194

Item:   Comfort Spaces 9-Piece Queen Bed in a Bag College Dorm Comforter Sets Down Alternative with Sheet Set and Side Pockets, Aqua Blue

Hello Melissa/ Walmart-

Thank you for your email. We are sorry to hear your order has not arrived. Unfortunately, we cannot see further into FedEx's system as to why there have been no scans for this package; therefore, we have opened a lost package investigation with FedEx. Generally, this will take anywhere between 1-8 business days to resolve; however, it can be completed sooner. Once FedEx completes their investigation, they will notify us of the results; and we in turn will contact you with an update. We appreciate your patience while the investigation is in progress. Thank you!

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Hi Designer Living Inc.,

You have received an inquiry from Melissa Morris about your following item.

Order Number:  200011419306194

Item:  Comfort Spaces 9-Piece Queen Bed in a Bag College Dorm  Comforter Sets Down Alternative with Sheet Set and Side Pockets, Aqua Blue

Message:

My order is delayed. Please let me know its status.

Thank you,
Walmart Customer Service Team

RefID: A669C57B3E66446FA02062FD40F821EB

Walmart Customer Service Team