Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sat, 09 Dec 2023 00:31:55 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Kimesha Kelly

Customer Order Number: 200011537795298

Purchase Order No: 108834010277358

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces 9-Piece Queen Comforter Sets Microfiber Bed in a Bag Bedding Set with Sheets and Side Pockets, Red/Gray, Size: Queen/927183516

Agent message:   Hi seller customer did not receive the order and asking to get a replacement, please contact the customer and confirm replacement order. Looking forward for your immediate response on this matter

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team