Delivered-To: info@designerliving.com Received: by 2002:a05:7000:5201:b0:53f:3675:9307 with SMTP id d1csp2636259mag; Thu, 7 Dec 2023 16:07:40 -0800 (PST) X-Received: by 2002:a05:6358:8a6:b0:16b:96fa:2cd4 with SMTP id m38-20020a05635808a600b0016b96fa2cd4mr5393910rwj.1.1701994060285; Thu, 07 Dec 2023 16:07:40 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1701994060; cv=none; d=google.com; s=arc-20160816; b=yJ7YeIAtoSkwDUYkKn1/Qa4xAjSgYSsSEW8FUY8wiKDeGoax5hPzxUEM+HFlaL84Zs VTQ1cZAHfpCcS1KYit3QGTqIeoLreoLWEW1K46wlGDzrFKRQyPnWl/ahqDJ61Qlv/lsS K3WAIQnNJZY8vBWe7zqQMWqsobvIxRp6LZdq0eBeJECXMGd73+zZmn5vMEZAziec8mtG 1nb15CkjvI0bk5sdU1Y6W7Ac5TykmUn2vt9F+U0IxPXyu2I5lYBPKZ9hHJ/S8JKHRAMN BMLe7P4W/kWPRIQgWPJm6xQwEGfc/N3dVz7IGd+AVr4wq8fTwFjITt+kgo+Jjy5iPQcJ UfYw== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :dkim-signature; bh=hDDTF/QXg+q6p6QO3mM1iyS7GxKB29dm2Q4dlvWaHPM=; fh=VYbk7hYsXETOAqf/267fqSVZ1jNWFnZEYvYjAVdrD+U=; b=NDP65A4rZ2P8Cv+r7uPgCuz6u1XkD094oMiTInMMmrqanFpgK+jzV7CEjDsXT4WXog c4Jr4rUIie76K0WsnI6C0/WQIoMzsOlXMh+eGFr2c4/Ifoi5B/ypWRj1ahRV1WkfeiQs lHLEneGHMM4bltAgpWKcjfTclSOA9BINKe+D21aLuolIiioIdF7xvxvV0wvyJE+uOqNb 8uctuERXv6cPqQqtonZQOTZByXC+nYSIiCtjlKhPpx738VIszYwH5IkwYnXE5vId6Aln Xd6kzERjdLrh2or0rhV/w+1Rc1UW4tium8xHIdYEs/euiUAwnHzOraAQLzcvtfnmvukl qxtg== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=sebJauP3; spf=pass (google.com: domain of marisol.garfias@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=marisol.garfias@jlahome.com Return-Path: Received: from mail-sor-f41.google.com (mail-sor-f41.google.com. [209.85.220.41]) by mx.google.com with SMTPS id b10-20020ac8754a000000b0041bdc6b00f0sor394744qtr.10.2023.12.07.16.07.40 for (Google Transport Security); Thu, 07 Dec 2023 16:07:40 -0800 (PST) Received-SPF: pass (google.com: domain of marisol.garfias@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=sebJauP3; spf=pass (google.com: domain of marisol.garfias@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=marisol.garfias@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1701994060; x=1702598860; darn=designerliving.com; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :from:to:cc:subject:date:message-id:reply-to; bh=hDDTF/QXg+q6p6QO3mM1iyS7GxKB29dm2Q4dlvWaHPM=; b=sebJauP3oYxo6TLDe6l3NGwyeCsZ5ZF9/56AZs385XEKJllIC1NMQ6uj6EBPZ/4n4n fRcY/zyVIi8w1FKu3TcNIvY/aY4Bp21wKRt9MxTYh/8if51QAKK8rDRiexuF4YEkuNqa nRKWUIHHbqaZraZTH6fvLBfqtT1M4287FohhP84dgT3OrvnQuUeKNLyhFXRtTzqVRM2a 8a9WhXkovalEyf3pwneMbu6958O8f4Il98cz78JVHveE+YhzikeCQKQLmLEPwuq6QO/E 0k01Jvll+hg16StL/gfBWAf/HOEiiMJ5ctwiXoCxPG/y5W9PhpMnGhgL3YXJtS3GfVWe Visg== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1701994060; x=1702598860; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=hDDTF/QXg+q6p6QO3mM1iyS7GxKB29dm2Q4dlvWaHPM=; b=njPMPUoLRgQgNI9wzeLQLLhYinRKX6OoqTZsL89AatzkHc/pS+7c/6Ar94jsDXs2qJ fwteUA5H1kK28Hvp2bEvHLqihhKW4I8qDkrHKeNz8YEpPLCHUKiEgbvC+rp3R2Yy9rJt DcCJfGkTpvWHC5pkAHqAZcZdK6mysdCTHgvDD6Iyd+1yfHzYrLztdq16rxTAktxSruUE wQjtopjQWga+/VJvLHQ/dHUSt3uFBJbyTD98EWUhV22scwkr+kX9NBJ2gDtTPHIL4OVH MKZkNeDtBFiJeiq7XBLnxgervnpz3iAu8SdLLQ7lEHWZCdOxHVYhWn15xhGrJ31YmRfC Wsnw== X-Gm-Message-State: AOJu0YxAaPkYit9E77Vz5dWbnehWB7j5Oxm3zPU7MMBbkpqPTHaFyER5 8VW/l8ogWtMcTXHd2ZHLaOpyckzidIceUxR/lG22BMBb1bS6GDuV X-Google-Smtp-Source: AGHT+IGdJkqk/dLmIYzJwrqEsSWm2+wZuTYP+3TVtkTJR6kAcRU9Mqvcfzl1e3Q5RYTcbhyz0OPfBa5i5B8kaZx7XBo= X-Received: by 2002:a05:622a:14a:b0:425:4043:1d77 with SMTP id v10-20020a05622a014a00b0042540431d77mr4692532qtw.74.1701994059683; Thu, 07 Dec 2023 16:07:39 -0800 (PST) MIME-Version: 1.0 References: <89634f6d8b2549c4@abb79ea84f1eeab1> In-Reply-To: <89634f6d8b2549c4@abb79ea84f1eeab1> From: Marisol Garfias Date: Thu, 7 Dec 2023 16:07:28 -0800 Message-ID: Subject: Re: Re: Fwd: Confirmation - Order Number D23B020F0A #Ref 20231113003111882 To: "Customer Service info@designerliving.com" Content-Type: multipart/alternative; boundary="000000000000567062060bf45fb1" --000000000000567062060bf45fb1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, Any update on this? Thank you and please do not hesitate to contact me if there is anything further that you may need. Marisol Garfias |Las Vegas Showroom /Account Manager Cell:818.322.7850 PST Office Hrs: M-F 8am-5pm PST On Wed, Nov 29, 2023, 7:45 AM info@designerliving.com < info@designerliving.com> wrote: > Hello Marisol- > > > Thank you for your email. FedEx completed the investigation for order no:= D23A3105DD > and we refunded it on 11/27/2023. Unfortunately, the investigation for > order no: D23B020F0A is still in progress. We will update you as soon as > FedEx completes the investigation for order no: D23B020F0A. > > > We appreciate your patience as the investigation is on progress. Please > see the receipt below for the refun of order no: D23A3105DD. > > Merchant DBA: Designer Living Inc > Merchant ID:800000033214Terminal ID:001Industry > Type:ECDate/Time:11/27/2023 12:15:03 ESTCurrency Code:USD > > > > > CREDITEDCredit Card TypeMasterCard Card NumberXXXXXXXXXXXX3372 Expiration > Date09/2024 Amount 201.18 Order ID #D23A3105DD Order Description BOTH ITE= MS > WERE NOT RECEIVED CONFIRMED BY FEDEX Payment Brand Response Code000 - > Response Code not Recognized Payment Brand Response CategoryX - Non Visa > transactionPayment Account Reference Number Transaction Date11/27/2023 > 12:15:03 ESTTransaction Reference Number > [TxRefNum]6564CE9635E160BC00002B5500005D0352505334 > > > Sincerely, > > Kyle > > Designer Living > > info@designerliving.com > > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D > > > Hello, > > > I still have not received any update on this case. I had 2 orders lost, > only one shows pending refund on my account. Please advise > > Thank you and please do not hesitate to contact me if there is anything > further that you may need. > > Marisol Garfias |Las Vegas Showroom /Account Manager > Cell:818.322.7850 PST > Office Hrs: M-F 8am-5pm PST > > > > > On Tue, Nov 14, 2023, 8:06 AM info@designerliving.com < > info@designerliving.com> wrote: > >> Hello Marisol- >> >> >> Thank you for your email. Unfortunately, the FedEx case for order no: >> D23A3105DD has not been resolved yet by FedEx and still on the process o= f >> investigation. We will include order no: D23B020F0A to the case and will >> update you as soon as possible when FedEx finishes the investigation. We >> sincerely apologize if you did not receive the package, don't worry we w= ill >> help you as much as we can once FedEx completes the investigation. >> >> >> Sincerely, >> >> Kyle >> >> Designer Living >> >> info@designerliving.com >> >> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D >> >> >> Good morning, >> >> >> I received notification that my package was delivered on Friday but once >> again never received the item. The delivery image this time shows a >> different area of drop off. This is my second order that FedEx states my >> delivery address is wrong when they call. >> >> >> Thank you and please do not hesitate to contact me if there is anything >> further that you may need. >> >> Marisol Garfias |Las Vegas Showroom /Account Manager >> Cell:818.322.7850 PST >> Office Hrs: M-F 8am-5pm PST >> >> >> >> >> ---------- Forwarded message --------- >> From: >> Date: Thu, Nov 2, 2023, 1:13 PM >> Subject: Confirmation - Order Number D23B020F0A >> To: >> >> >> >> >> [image: DesignerLiving LOGO] >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> NEW | BEDDING >> | FURNITURE >> | HOME DECOR >> | SALE >> >> BEDDING | FURNITURE | HOME DECORNEW | SALE >> >> >> Thank you for your order marisol.garfias ! >> Visit Your Account for >> more information on your order status, rewards, gift card balance, and m= ore. >> Need to make a change to your order? Go to Your Account >> within 30 minutes of your >> purchase to edit your order information. >> Need to get in touch with our Customer Service Team? Email >> info@designerliving.com or call 1.888.879.8790 (MON - FRI, 10:00 AM - >> 6:30 PM EST AND 7:00 AM - 3:30 PM PST). >> If you want to exchange or return your product(s), please see our Return >> Policy . >> If you want more information, please see our FAQ >> . >> Thank you for shopping with us. >> Designer Living >> >> Order Summary >> Order Date: 2023-11-02T20:13:02.0100000|Order #: D23B020F0A >> Shipping Address: >> Antonio Garfias >> 5659 1/2 Willowcrest Ave >> North Hollywood, CA, 91601 >> US >> 818-284-8615 >> helenmajano3@gmail.com >> Shipping Method: >> Free Shipping >> >> >> >> >> Items >> Regular Price: $498.26 >> Discount: -$283.27 >> Coupon: -$107.50 >> Sales Tax: $11.02 >> Shipping Fee: $0.00 >> Require Signature: $0.00 >> >> Order Total: $118.51 >> Designer Living Dollars: -$0.00 >> Voucher or Gift Card: -$0.00 >> Charged $118.51 >> >> >> >> >> >> >> Grace Abstract Wave Area Rug >> >> Madison Park >> SIZE:6x9' COLOR:Blue >> >> >> QTY:1TOTAL:$107.49 >> >> >> >> [image: DesignerLiving LOGO] >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> [image: Instagram] [im= age: >> Facebook] [image: >> Youtube] = [image: >> Pinterest] [image: >> Twitter] >> 550 Northport Parkway >> Port Wentworth, GA 31407 USA >> Manage Profile & Unsubscribe >> >> =C2=A92022 Designer Living Inc. > > --000000000000567062060bf45fb1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Hello,

Any= =C2=A0update on this?

Thank you and please do not hesitate to contact me if there is anyth= ing further that you may need.
=C2=A0
Marisol Garfias=C2=A0|Las Vegas= Showroom /Account Manager
Cell:818.322.7850 PST
Office Hrs: M-F 8am-= 5pm PST

=C2=A0=C2=A0=C2=A0

On Wed, Nov 29, 2023, 7:45 AM= info@designerliving.com <= ;info@designerliving.com>= wrote:

Hello=C2=A0Marisol= -


Thank you for your email. FedE= x completed the investigation for order no:=C2=A0D23A3105DD and we re= funded it on 11/27/2023. Unfortunately, the investigation for order no:=C2= =A0D23B020F0A is still in progress. We will update you as soon as Fed= Ex completes the investigation for order no:=C2=A0D23B020F0A.=C2=A0


=

We appreciate your patience as= the investigation is on progress. Please see the receipt below for the ref= un of order no:=C2=A0D23A3105DD.

Merchant DBA:Designer L= iving Inc
Merchant ID:800000033214Ter= minal ID:001Industry Type:ECDate/Time:11/27/2023 12:15:03 ESTCurrency Code:= USD




CREDITEDCredit Card TypeMasterCar= d Card NumberXXXXXXXXXXXX3372 Expiration Date09/2024 Amount 201.18 Order ID= #D23A3105DD Order Description BOTH ITEMS WERE NOT RECEIVED CONFIRMED BY FE= DEX Payment Brand Response Code000 - Response Code not Recognized Payment B= rand Response CategoryX - Non Visa transactionPayment Account Reference Num= ber=C2=A0Transaction Date11/27/2023 12:15:03 ESTTransaction Reference Numbe= r [TxRefNum]6564CE9635E160BC00002B5500005D0352505334=C2=A0


<= /span>Sincerely,

Kyle

Designer Living

info@designerl= iving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Hello,=C2=A0


<= /p>

I still have not received any update on this case. I had 2 orders los= t, only one shows pending refund on my=C2=A0account. Please advise

<= /p>

Thank you and please do not hesitate to contact me if there is anythi= ng further that you may need.
=C2=A0
Marisol Garfias=C2=A0|Las Vegas = Showroom /Account Manager
Cell:818.322.7850 PST
Office Hrs: M-F 8am-5= pm PST

=C2=A0=C2=A0=C2=A0


On Tue, Nov 14, 2023, 8:0= 6 AM info@designerliving.com <info@designerliving.com&= gt; wrote:

Hello Marisol-

Thank you for your email. Unfortunately, the FedEx case for order = no: D23A3105DD has not been resolved yet by FedEx and still on the process = of investigation. We will include order no: D23B020F0A to the case and will= update you as soon as possible when FedEx finishes the investigation. We s= incerely apologize if you did not receive the package, don't worry we w= ill help you as much as we can once FedEx completes the investigation.

<= p>

Sincerely,

Kyle

Designer Living

info@de= signerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Good morning,

<= p>

I received notification that my package was delivered on Frida= y but once again never=C2=A0received the item. The delivery image this time= shows a different area of drop off. This is my second order that FedEx sta= tes my delivery address is wrong when they call.=C2=A0


Tha= nk you and please do not hesitate to contact me if there is anything furthe= r that you may need.
=C2=A0
Marisol Garfias=C2=A0|Las Vegas Showroom = /Account Manager
Cell:818.322.7850 PST
Office Hrs: M-F 8am-5pm PST
=C2=A0=C2=A0=C2=A0


---------- Forwarded message -----= ----
From: <noreply@designerliving.com>
Date: Thu, = Nov 2, 2023, 1:13 PM
Subject: Confirmation - Order Number D23B020F0A
= To: =C2=A0<marisol.garfias@jlahome.com>


=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0

= = = =
<= img src=3D"http:///ueditor/net/upload/image/20231114/6383554578701782132344= 915.png" alt=3D"DesignerLiving LOGO" width=3D"300" height=3D"32.5">















=




=



NEW=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2= =A0BEDDING=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0FURNITURE=C2=A0=C2=A0=C2= =A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0HOME=C2=A0DECOR=C2=A0=C2= =A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0SALE
BEDDING=C2=A0|=C2=A0= FURNITURE=C2=A0|=C2=A0HOME DECORNEW=C2=A0|=C2=A0SALE
<= /tr>


Thank you for your orde= r marisol.garfias !
Visit=C2= =A0You= r Account=C2=A0for more information on your order status, rewards, gift= card balance, and more.
Nee= d to make a change to your order? Go to=C2=A0Your Account=C2=A0within 30 minutes of your purchase to ed= it your order information.
N= eed to get in touch with our Customer Service Team? Email=C2=A0info@designerliving.com=C2=A0or call 1.888.879.8790 = =C2=A0(MON - FRI, 10:00 AM - 6:30 PM EST AND 7:00 AM - 3:30 PM PST).
If you want to exchange or return your product(s), please see ou= r=C2=A0Return Policy.<= /td>
If you want more information= , please see our=C2=A0FAQ.
Thank you for shopping with us.
Designer Living
<= /tr>
=C2=A0
Order Summary
Order Date: =C2=A02023= -11-02T20:13:02.0100000|Order #: D23B020F= 0A
Shipping Address:
Antonio Garfias
5659 1/2 Willowc= rest Ave
North Hollywood, CA, 91601
US
818-284-8615
helenmajano3@gmail.com
Shipping Method:Free Shipping=C2=A0



Items
Regular Price:$498.26
Discount:= -$283.27
Coupon:-$107.50=
Sa= les Tax:$11.02
Shipping = Fee:$0.00
Require Signat= ure:$0.00

Order Total:$118.51
Designer Living Dollars:-$0.00
Voucher or= Gift Card:-$0.00
Charged$1= 18.51
<= tr>=
=C2=A0



Grace Abstract Wave Area Rug

=
Madison Park
SIZE:6x9' =C2=A0COLOR:= Blue
=


QTY:1TOTAL:$107.49
=C2=A0


=
3D"DesignerLiving














3D"Instagram"=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A03D"You==C2=A0=C2=A0=C2=A0=C2=A03D"Pinterest"= =C2=A0=C2=A0=C2=A0=C2=A03D"Twi=
550 Northport ParkwayPort Wentworth, GA 31407 USA
Manage Profile & Unsubscribe
=C2=A92022 Designer Li= ving Inc.
--000000000000567062060bf45fb1--