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Date: Thu, 07 Dec 2023 03:47:06 +0000
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Subject: Re: Re: Re: Message from Walmart.com Customer, Ref ID:
 955F05B30290466992A29A9A1A978823 #Ref 20231205003114163
From: Adjoa Aikins <pc-955F05B30290466992A29A9A1A978823@relay.walmart.com>
To: Designer Living <info@designerliving.com>
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<div dir=3D"auto">Hello,<div dir=3D"auto"><br></div><div dir=3D"auto">Yes, =
I would like a replacement order please.</div><div dir=3D"auto"><br></div><=
div dir=3D"auto">The delivery address will be: 1101 Gettysburg Avenue, Clov=
is, CA 93612, Apt# 10-1159</div><div dir=3D"auto"><br></div><div dir=3D"aut=
o"><br></div><div dir=3D"auto">Asjoa=C2=A0</div></div><br><div class=3D"gma=
il_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Wed, Dec 6, 2023, 2:47 P=
M Designer Living &lt;<a href=3D"mailto:ps-955F05B30290466992A29A9A1A978823=
@relay.walmart.com">ps-955F05B30290466992A29A9A1A978823@relay.walmart.com</=
a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0 =
0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello=C2=A0<span>A=
djoa-</span></p><p><span><br></span></p><p><span>Thank you for that informa=
tion and we are sorry that you did not receive the package? Would you like =
us to send you a replacement order? If yes, can you please confirm the addr=
ess where we will send the replacement? Thanks.</span></p><p><span><br></sp=
an></p><p><span>Sincerely,</span></p><p><span>Kyle</span></p><p><span>Desig=
ner Living</span></p><p><span><a href=3D"mailto:info@designerliving.com" ta=
rget=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a></span></p><p=
>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p><p><br></p><p>Hello,</p><p><br></p><p>As I stated in my =
previous email. I live in a small gated community, the carrier should have =
dropped off the package to the front office. The office manager and securit=
y looked everywhere for the package they found nothing. There&#39;s only so=
 many places they can look, especially with it being gated community.</p><p=
><br></p><p>I wasn&#39;t sent a photo or confirmation that they indeed deli=
vered to the address on the package. The only thing that the delivery note =
says is that the package was delivered to Clovis, CA.</p><p><br></p><p>I ha=
d Walmart give them very detailed instructions that FedEx didn&#39;t follow=
=2E</p><p><br></p><p>I&#39;ve had packa=
ges delivered to the same address and=20=
dropped off the the office with not issues. This is a FedEx mistake.</p><p>=
<br></p><p>I will be moving forward with a refund request.</p><p><br></p><p=
>Thank you,</p><p><br></p><p><br></p><p>Adjoa</p><p><br></p><p>On Wed, Dec =
6, 2023, 12:45 PM Designer Living &lt;<a href=3D"mailto:ps-955F05B302904669=
92A29A9A1A978823@relay.walmart.com" target=3D"_blank" rel=3D"noreferrer">ps=
-955F05B30290466992A29A9A1A978823@relay.walmart.com</a>&gt; wrote:<br></p><=
blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px=
 #ccc solid;padding-left:1ex"><p>Hello Adjoa/ Walmart-</p><p>=C2=A0</p><p>T=
hank you for your email.=C2=A0 Upon checking, your order#:200011562397186/ =
Purchase order #:=C2=A0108833578234690=C2=A0has been delivered on 12/04/202=
3.=C2=A0 We ask that you first check with other family members, neighbors a=
nd around the outside of your home to ensure the package was not misplaced.=
=C2=A0</p><p>=C2=A0</p><p>Sincerely,</p><p>Kyle</p><p>Designer Living Custo=
mer Service</p><p>1-888-879-8790</p><p><a href=3D"mailto:info@designerlivin=
g.com" target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a></p>=
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p><p><br></p><p>Hello,</p><p><br></p><p>The order number i=
s #2000115-62397186</p><p><br></p><p>I don&#39;t know where FedEx dropped o=
ff the item but my apartment office has not item under my name for that ord=
er.</p><p><br></p><p>The address I provided would have taken them to the ap=
artment office.</p><p><br></p><p>I&#39;ve had items dropped off there in th=
e past without any problems, so I&#39;m not sure what happened on their end=
=2E=C2=A0</p><p><br></p><p>Thank you</p><=
p><br></p><p><br></p><p>Adjoa</p><p>=
<br></p><p>On Wed, Dec 6, 2023, 8:21 AM Designer Living &lt;<a href=3D"mail=
to:ps-955F05B30290466992A29A9A1A978823@relay.walmart.com" target=3D"_blank"=
 rel=3D"noreferrer">ps-955F05B30290466992A29A9A1A978823@relay.walmart.com</=
a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0 =
0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello Adjoa/ Walmart=
-</p><p><br></p><p>Thank you for your email. Can you provide us your order =
number so that we can check it here on our system?</p><p><br></p><p>Sincere=
ly,</p><p>Kyle</p><p>Designer Living</p><p><a href=3D"mailto:info@designerl=
iving.com" target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a>=
</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Hi <strong>Designer Living,</strong>=
</p><p><br><br></p><p>You have received an inquiry from <strong>Adjoa Aikin=
s</strong> <br><br><strong>I didn&#39;t receive my order, it was sent somew=
here else.</strong> <br><br>You can respond to the customer directly by rep=
lying to this email. Please respond to this inquiry within 48 hours based o=
n our <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402=
" target=3D"_blank" rel=3D"noreferrer">Marketplace Seller Customer Care Req=
uirements</a>. We will keep a copy of each email sent and received to help =
resolve disputes, improve customer experience, and assess seller performanc=
e.</p><p><br><br></p><p>Thank you, <br>Walmart Customer Service Team</p><p>=
<br><br></p><p>RefID: 955F05B30290466992A29A9A1A978823</p><p><img width=3D"=
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