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References: <b8f72f1ae055aced@9c27b3843f967605> <CAB-QTpdOxZkmWixvB0ejapnq9dVgTvPqs2cLzdNpdS_hTqe+uw@mail.gmail.com>
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From: Lacy Smith <smithlacy241@gmail.com>
Date: Wed, 6 Dec 2023 14:54:48 -0800
Message-ID: <CAB-QTpdcukHjOEQ3M1zwf70NCFrHNSqStQZ=fsQrm6GrX34+bA@mail.gmail.com>
Subject: Re: Payment Capture Failed for Designer Living Order D23C020D67 #Ref 20231206003114205
To: "Customer Service info@designerliving.com" <info@designerliving.com>
Content-Type: multipart/alternative; boundary="000000000000f61d0f060bdf3c45"

--000000000000f61d0f060bdf3c45
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Okay I will do that can tell me which one it was I had two orders.... Again
I apologize for the delay.

On Wednesday, December 6, 2023, Customer Service info@designerliving.com <
info@designerliving.com> wrote:

> Hello  Lacy-
>
>
> You can log back into your account and confirm your credit card
> information such as the: credit card number, CVV code, expiration date, a=
nd
> billing address; or please use a different credit card if it does not wor=
k.
>
>
>
> You also have the option of contacting our customer service team at
> 1-888-879-8790 to provide a new credit card number.
>
>
>
> Sincerely,
>
> Kyle
>
> Designer Living Customer Service
>
> 1-888-879-8790
>
>
> <https://www.avast.com/sig-email?utm_medium=3Demail&utm_source=3Dlink&utm=
_campaign=3Dsig-email&utm_content=3Dwebmail>
> Virus-free.www.avast.com
> <https://www.avast.com/sig-email?utm_medium=3Demail&utm_source=3Dlink&utm=
_campaign=3Dsig-email&utm_content=3Dwebmail>
> <#m_1603335831737753392_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> On Thu, Dec 7, 2023 at 12:41=E2=80=AFAM Lacy Smith <smithlacy241@gmail.co=
m> wrote:
>
>> Oh my  I'm so sorry about that. Can you please tell me, how do I go abou=
t
>> paying for the order can I just give you my payment information or log i=
n
>> or do I have to make the order all over again?
>>
>> On Wednesday, December 6, 2023, info@designerliving.com <
>> info@designerliving.com> wrote:
>>
>>> Hello Lacy-
>>>
>>>
>>> Thank you for your response. We have double checked it here in our
>>> system and the payment made in your order did not go through. You may c=
all
>>> our customer care hotline at 1-888-879-8790.
>>>
>>>
>>> Sincerely,
>>>
>>> Kyle
>>>
>>> Designer Living
>>>
>>> 1-888-879-8790
>>>
>>> info@designerliving.com
>>>
>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
>>>
>>> I am sorry I dont understand? I can see it pending on my bank
>>> account.... can you please double check? Or maybe is there a number I c=
an
>>> call to speak with someone?
>>>
>>>
>>> Thank you
>>>
>>> Lacy Smith
>>>
>>> On Tuesday, December 5, 2023, Customer Service info@designerliving.com =
<
>>> info@designerliving.com> wrote:
>>>
>>>> Hello  Lacy-
>>>>
>>>>
>>>> Thank you for your order with Designer Living.  Unfortunately, your
>>>> credit card transaction did not capture the full amount of  $204.97*. =
*
>>>>  Please log back into your account and confirm your credit card
>>>> information such as the: credit card number, CVV code, expiration date=
, and
>>>> billing address; or please use a different credit card.
>>>>
>>>>
>>>>
>>>> You also have the option of contacting our customer service team at
>>>> 1-888-879-8790 to provide a new credit card number.  If we do not hear=
 from
>>>> you within the next 24 business hours, this order will be cancelled, a=
nd
>>>> you will have to place a new order.
>>>>
>>>>
>>>>
>>>> If you have already placed a new order, please let us know so we can
>>>> cancel this existing order.  Thank you.
>>>>
>>>>
>>>>
>>>> Sincerely,
>>>>
>>>> Kyle
>>>>
>>>> Designer Living Customer Service
>>>>
>>>> 1-888-879-8790
>>>>
>>>

--000000000000f61d0f060bdf3c45
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Okay I will do that can tell me which one it was I had two orders.... Again=
 I apologize for the delay.<br><br>On Wednesday, December 6, 2023, Customer=
 Service <a href=3D"mailto:info@designerliving.com">info@designerliving.com=
</a> &lt;<a href=3D"mailto:info@designerliving.com">info@designerliving.com=
</a>&gt; wrote:<br><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 =
.8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir=3D"ltr"><div cla=
ss=3D"gmail_default" style=3D"font-family:verdana,sans-serif;font-size:smal=
l"><p class=3D"MsoNormal" style=3D"margin-right:0in;margin-left:0in;font-fa=
mily:Arial,Helvetica,sans-serif"><span style=3D"background-image:initial;ba=
ckground-position:initial;background-repeat:initial"><span style=3D"color:r=
gb(0,0,0)">Hello=C2=A0</span>=C2=A0<span style=3D"color:rgb(51,51,51);font-=
family:Roboto,Tahoma,sans-serif">Lacy</span><span style=3D"color:rgb(0,0,0)=
">-</span></span></p><p class=3D"MsoNormal" style=3D"margin-right:0in;margi=
n-left:0in;font-family:Arial,Helvetica,sans-serif"><br></p><p class=3D"MsoN=
ormal" style=3D"margin-right:0in;margin-left:0in;font-family:Arial,Helvetic=
a,sans-serif"><span style=3D"font-family:arial,sans-serif"><span style=3D"b=
ackground:rgb(249,249,249)">You can</span><span style=3D"background:rgb(249=
,249,249)">=C2=A0log back into your account and confirm your credit card in=
formation such as the: credit card number, CVV code, expiration date, and b=
illing address; or please use a different credit card if it does not work.<=
/span></span></p><p class=3D"MsoNormal" style=3D"margin-right:0in;margin-le=
ft:0in;font-family:Arial,Helvetica,sans-serif"><span style=3D"background:rg=
b(249,249,249)"><span style=3D"font-family:arial,sans-serif">=C2=A0</span><=
/span></p><p class=3D"MsoNormal" style=3D"margin-right:0in;margin-left:0in;=
font-family:Arial,Helvetica,sans-serif"><span style=3D"background:rgb(249,2=
49,249)"><span style=3D"font-family:arial,sans-serif">You also have the opt=
ion of contacting our customer service team at 1-888-879-8790 to provide a =
new credit card number.=C2=A0</span></span></p><p class=3D"MsoNormal" style=
=3D"margin-right:0in;margin-left:0in;font-family:Arial,Helvetica,sans-serif=
"><span style=3D"background:rgb(249,249,249)"><span style=3D"font-family:ar=
ial,sans-serif">=C2=A0</span></span></p><p class=3D"MsoNormal" style=3D"mar=
gin-right:0in;margin-left:0in;font-family:Arial,Helvetica,sans-serif"><span=
 style=3D"font-family:arial,sans-serif">Sincerely,<span style=3D"background=
:rgb(249,249,249)"></span></span></p><p class=3D"MsoNormal" style=3D"margin=
-right:0in;margin-left:0in;font-family:Arial,Helvetica,sans-serif"><span st=
yle=3D"font-family:arial,sans-serif">Kyle<span style=3D"background:rgb(249,=
249,249)"></span></span></p><p class=3D"MsoNormal" style=3D"margin-right:0i=
n;margin-left:0in;font-family:Arial,Helvetica,sans-serif"><span style=3D"ba=
ckground-image:initial;background-position:initial;background-repeat:initia=
l"><span style=3D"font-family:arial,sans-serif"></span></span></p><p class=
=3D"MsoNormal" style=3D"margin-right:0in;margin-left:0in;font-family:Arial,=
Helvetica,sans-serif"><span style=3D"font-family:arial,sans-serif">Designer=
 Living Customer Service=C2=A0</span></p><p class=3D"MsoNormal" style=3D"ma=
rgin-right:0in;margin-left:0in;font-family:Arial,Helvetica,sans-serif"><spa=
n style=3D"font-family:arial,sans-serif">1-888-879-8790</span></p></div></d=
iv><div><br><table style=3D"border-top:1px solid #d3d4de"><tbody><tr><td st=
yle=3D"width:55px;padding-top:13px"><a href=3D"https://www.avast.com/sig-em=
ail?utm_medium=3Demail&amp;utm_source=3Dlink&amp;utm_campaign=3Dsig-email&a=
mp;utm_content=3Dwebmail" target=3D"_blank"><img src=3D"https://s-install.a=
vcdn.net/ipm/preview/icons/icon-envelope-tick-round-orange-animated-no-repe=
at-v1.gif" alt=3D"" width=3D"46" height=3D"29" style=3D"width:46px;height:2=
9px"></a></td><td style=3D"width:470px;padding-top:12px;color:#41424e;font-=
size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-fr=
ee.<a href=3D"https://www.avast.com/sig-email?utm_medium=3Demail&amp;utm_so=
urce=3Dlink&amp;utm_campaign=3Dsig-email&amp;utm_content=3Dwebmail" style=
=3D"color:#4453ea" target=3D"_blank">www.avast.com</a></td></tr></tbody></t=
able><a href=3D"#m_1603335831737753392_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2=
" width=3D"1" height=3D"1"></a></div><br><div class=3D"gmail_quote"><div di=
r=3D"ltr" class=3D"gmail_attr">On Thu, Dec 7, 2023 at 12:41=E2=80=AFAM Lacy=
 Smith &lt;<a href=3D"mailto:smithlacy241@gmail.com" target=3D"_blank">smit=
hlacy241@gmail.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote=
" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);=
padding-left:1ex">Oh my=C2=A0 I&#39;m so sorry about that. Can you please t=
ell me, how do I go about paying for the order can I just give you my payme=
nt information or log in or do I have to make the order all over again?<br>=
<br>On Wednesday, December 6, 2023, <a href=3D"mailto:info@designerliving.c=
om" target=3D"_blank">info@designerliving.com</a> &lt;<a href=3D"mailto:inf=
o@designerliving.com" target=3D"_blank">info@designerliving.com</a>&gt; wro=
te:<br><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;=
border-left:1px solid rgb(204,204,204);padding-left:1ex"><p>Hello Lacy-</p>=
<p><br></p><p>Thank you for your response. We have double checked it here i=
n our system and the payment made in your order did not go through. You may=
 call our customer care hotline at=C2=A0<span style=3D"font-family:Arial,sa=
ns-serif;background-color:white">1-888-879-8790.</span></p><p><span style=
=3D"font-family:Arial,sans-serif;background-color:white"><br></span></p><p>=
<span style=3D"font-family:Arial,sans-serif;background-color:white">Sincere=
ly,</span></p><p><span style=3D"font-family:Arial,sans-serif;background-col=
or:white">Kyle</span></p><p><span style=3D"font-family:Arial,sans-serif;bac=
kground-color:white">Designer Living</span></p><p><span style=3D"font-famil=
y:Arial,sans-serif;background-color:rgb(255,255,255)">1-888-879-8790</span>=
</p><p><span style=3D"font-family:Arial,sans-serif;background-color:rgb(255=
,255,255)"><a href=3D"mailto:info@designerliving.com" target=3D"_blank">inf=
o@designerliving.com</a></span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<wbr>=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
<wbr>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>I am s=
orry I dont understand? I can see it pending on my bank account.... can you=
 please double check? Or maybe is there a number I can call to speak with s=
omeone?</p><p><br></p><p>Thank you</p><p>Lacy Smith<br><br>On Tuesday, Dece=
mber 5, 2023, Customer Service <a href=3D"mailto:info@designerliving.com" t=
arget=3D"_blank">info@designerliving.com</a> &lt;<a href=3D"mailto:info@des=
ignerliving.com" target=3D"_blank">info@designerliving.com</a>&gt; wrote:<b=
r></p><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;b=
order-left:1px solid rgb(204,204,204);padding-left:1ex"><p class=3D"MsoNorm=
al" style=3D"margin-right:0in;margin-left:0in"><span style=3D"background-im=
age:initial;background-position:initial;background-repeat:initial"><span st=
yle=3D"color:rgb(0,0,0);font-family:Arial,Helvetica,sans-serif;font-size:sm=
all">Hello=C2=A0</span>=C2=A0<span style=3D"color:rgb(51,51,51);font-family=
:Roboto,Tahoma,sans-serif">Lacy</span><span style=3D"color:rgb(0,0,0);font-=
family:Arial,Helvetica,sans-serif;font-size:small">-</span></span></p><p cl=
ass=3D"MsoNormal" style=3D"font-family:Arial,Helvetica,sans-serif;font-size=
:small;margin-right:0in;margin-left:0in"><br></p><p class=3D"MsoNormal" sty=
le=3D"font-family:Arial,Helvetica,sans-serif;font-size:small;margin-right:0=
in;margin-left:0in"><span style=3D"font-family:arial,sans-serif"><span styl=
e=3D"background:rgb(249,249,249)">Thank you for your order with Designer Li=
ving.=C2=A0 Unfortunately, your credit card transaction did not=C2=A0captur=
e=C2=A0the full amount=C2=A0</span><span style=3D"background:rgb(249,249,24=
9)">of=C2=A0</span></span>=C2=A0<span style=3D"font-family:Roboto,Tahoma,sa=
ns-serif;font-size:13px;text-align:right"><span style=3D"color:rgb(255,0,0)=
">$204.97</span></span><span style=3D"font-family:arial,sans-serif"><span s=
tyle=3D"background:rgb(249,249,249)"><strong><span style=3D"color:rgb(0,0,0=
)">.=C2=A0</span></strong>=C2=A0</span><span style=3D"background:rgb(249,24=
9,249)">Please log back into your account and confirm your credit card info=
rmation such as the: credit card number, CVV code, expiration date, and bil=
ling address; or please use a different credit card.</span></span></p><p cl=
ass=3D"MsoNormal" style=3D"font-family:Arial,Helvetica,sans-serif;font-size=
:small;margin-right:0in;margin-left:0in"><span style=3D"background:rgb(249,=
249,249)"><span style=3D"font-family:arial,sans-serif">=C2=A0</span></span>=
</p><p class=3D"MsoNormal" style=3D"font-family:Arial,Helvetica,sans-serif;=
font-size:small;margin-right:0in;margin-left:0in"><span style=3D"background=
:rgb(249,249,249)"><span style=3D"font-family:arial,sans-serif">You also ha=
ve the option of contacting our customer service team at 1-888-879-8790 to =
provide a new credit card number.=C2=A0 If we do not hear from you within t=
he next 24 business hours, this order will be cancelled, and you will have =
to place a new order.</span></span></p><p class=3D"MsoNormal" style=3D"font=
-family:Arial,Helvetica,sans-serif;font-size:small;margin-right:0in;margin-=
left:0in"><span style=3D"background:rgb(249,249,249)"><span style=3D"font-f=
amily:arial,sans-serif">=C2=A0</span></span></p><p class=3D"MsoNormal" styl=
e=3D"font-family:Arial,Helvetica,sans-serif;font-size:small;margin-right:0i=
n;margin-left:0in"><span style=3D"background:rgb(249,249,249)"><span style=
=3D"font-family:arial,sans-serif">If you have already placed a new order, p=
lease let us know so we can cancel this existing order.=C2=A0 Thank you.</s=
pan></span></p><p class=3D"MsoNormal" style=3D"font-family:Arial,Helvetica,=
sans-serif;font-size:small;margin-right:0in;margin-left:0in"><span style=3D=
"background:rgb(249,249,249)"><span style=3D"font-family:arial,sans-serif">=
=C2=A0</span></span></p><p class=3D"MsoNormal" style=3D"font-family:Arial,H=
elvetica,sans-serif;font-size:small;margin-right:0in;margin-left:0in"><span=
 style=3D"font-family:arial,sans-serif">Sincerely,<span style=3D"background=
:rgb(249,249,249)"></span></span></p><p class=3D"MsoNormal" style=3D"font-f=
amily:Arial,Helvetica,sans-serif;font-size:small;margin-right:0in;margin-le=
ft:0in"><span style=3D"font-family:arial,sans-serif">Kyle<span style=3D"bac=
kground:rgb(249,249,249)"></span></span></p><p class=3D"MsoNormal" style=3D=
"font-family:Arial,Helvetica,sans-serif;font-size:small;margin-right:0in;ma=
rgin-left:0in"><span style=3D"background-image:initial;background-position:=
initial;background-repeat:initial"><span style=3D"font-family:arial,sans-se=
rif"></span></span></p><p class=3D"MsoNormal" style=3D"font-family:Arial,He=
lvetica,sans-serif;font-size:small;margin-right:0in;margin-left:0in"><span =
style=3D"font-family:arial,sans-serif">Designer Living Customer Service=C2=
=A0</span></p><p class=3D"MsoNormal" style=3D"font-family:Arial,Helvetica,s=
ans-serif;font-size:small;margin-right:0in;margin-left:0in"><span style=3D"=
font-family:arial,sans-serif">1-888-879-8790</span></p></blockquote></block=
quote>
</blockquote></div>
</blockquote>

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