Subject: Re: Message from Walmart.com Customer: Initiate a return, 200011505413180 #Ref 20231206003114253
From: Burle Mani Mounika <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 06 Dec 2023 20:51:55 +0000

Hi Team,

In my walmart account it is showing only contact customer service

Please let me know how to proceed with return

Thanks,

Mounika

On Wed, Dec 6, 2023 at 2:48 PM Designer Living Inc. <[email-masked]> wrote:

Hello Burle/ Walmart-

Thank you for your email. Kindly proceed to your Walmart account to process a return request. Please note that Walmart and Designer Living has a strict 30 day return policy. The return policy starts on the day the package was delivered.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Dear Designer Living Inc.,

Burle Mani Mounika wants to connect with you for the order below:

Customer Order Number:  200011505413180

Purchase Order No:  108832634236575

Reason for Contact:  Initiate a return

Item name/number:  510 Design Queen Headboard with Platform Bed and Wood Slats Modern Channel Tufted Upholstered Tan/697074281

Customer Message:

Frame is not yet all good

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team