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[209.85.220.41]) by mx.google.com with SMTPS id ef12-20020a0568701a8c00b001fa2fc32f2bsor4102347oab.13.2023.12.04.14.02.47 for (Google Transport Security); Mon, 04 Dec 2023 14:02:47 -0800 (PST) Received-SPF: pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=QOJAAp6v; spf=pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=helita.dewitt@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1701727366; x=1702332166; darn=designerliving.com; h=cc:to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:from:to:cc:subject:date:message-id:reply-to; bh=3rW/Y3GsQb1DgmslRUacPnnnBRFVMGxZoMbM9M6Ckfo=; b=QOJAAp6v0kaF/GiqL7oPX+Ir97+UZzSyUqBYVafjy4KJ+DSE+WbEcwrx9y7K8+M5Nd T0ziM30sxVKvFfD9xZLFSvr+s3B1rUm6vfgleZbCgGl18eNSarcm+BZglYdPwhdkws4x 07siZwKFd7l0EqSTGQe7I25PlE9QVvV/KFen1dMwYZMC9eBlSc9Nxn5nnJ2yxucvbFAP YD8AOHGTkF4PxrhQaQJXi4sxK+fsSdpSYS9x6KDh4lunT6E7aacTiNd8tBh1NXBvLvNK XR6mOOzNP/C86DoJWdn2VJ94RL9+6uZNIcz6LIsXvBJNIDrY9XuOkeRCo7xj3jLMRWLi 984A== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1701727367; x=1702332167; h=cc:to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:x-gm-message-state:from:to:cc:subject:date :message-id:reply-to; bh=3rW/Y3GsQb1DgmslRUacPnnnBRFVMGxZoMbM9M6Ckfo=; b=lEKKitgNm1kMfjdRj26CF1lUyEAGzpM9N8W/BNQH4O/ADsjjmwmnp4upVrpa8ff7WR 2LiyXd0zJzp+m8oeohFnoG/4K7GWwOdfqpehAdQqJHMfPCtzp7fRzFdJ/MfyxwcTk4r2 LEUo37FAcKkKrkDZ61lrgfTH2U5slp8/DXW6dXL/Y2okaxChZo9cIPiwjblYzn8vx8zJ szjfjUsIru7vLaRyeddsnoHwmOXH3k7bChPIIvnqXRXRJ76zWK6Vr4NhmnMIdN8inT+3 mtAseHx4B5VcrarWMAUVXdmewZIaSTaR+Ru79kSOYlk5gRgtkVKk+VTvPVhlovQbwXRu j86g== X-Gm-Message-State: AOJu0YziVw5aUOxOdbxXMGERjQUjd+1MWyHLebWoxs3BoaL9rxHr3dAj h6A6Qsl3SlISO369q+1GliwCdpZiV9C1JXdKea8YgYCnyO66TQTx X-Google-Smtp-Source: AGHT+IEFZ8HJdrH1XkXZSRNuzy1oCDjowXxnOwmhZrpxlLUlFShBSY1xFe7DP00kHpSNzY1vbd6oJbIziHPcTtI1lQ8= X-Received: by 2002:a05:6870:1710:b0:1fb:2e1:bf67 with SMTP id h16-20020a056870171000b001fb02e1bf67mr6464002oae.49.1701727366731; Mon, 04 Dec 2023 14:02:46 -0800 (PST) From: Helita Dewitt References: <90115aa351b77fc1@8e13cb5e2b233c37> In-Reply-To: MIME-Version: 1.0 X-Mailer: Microsoft Outlook 14.0 Thread-Index: AQCcRVN5WXOeYm7vDM2w6zsXeFrIHgLBh5UUAz1zE1ay5XZxsA== Date: Mon, 4 Dec 2023 14:02:44 -0800 Message-ID: <8126d7fb04dbd5e89875d734fe8c6acc@mail.gmail.com> Subject: RE: RE:Replacenment pieces for Rigby desk. #Ref 20231105003010935 To: info@designerliving.com Cc: jlacs@jlahome.com Content-Type: multipart/alternative; boundary="00000000000032f33f060bb647c4" --00000000000032f33f060bb647c4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello *Shana-* *Thank you for your inquiry. Your email was forwarded onto the correct department.* *Your request was reviewed, and unfortunately we do not stock spare parts for the Rigby desk.* *We are sorry for the circumstances.* Best Regards, Helita Ecommerce Support Team Supervisor jlacs@jlahome.com *From:* Customer Service info@designerliving.com [mailto: info@designerliving.com] *Sent:* Monday, December 04, 2023 8:40 AM *To:* JLA Customer Service *Subject:* Fwd: RE:Replacenment pieces for Rigby desk. #Ref 20231105003010935 ---------- Forwarded message --------- From: *Shana Murrell* Date: Mon, Dec 4, 2023 at 10:26=E2=80=AFAM Subject: Re: RE:Replacenment pieces for Rigby desk. #Ref 20231105003010935 To: info@designerliving.com Yes, I received it from someone locally that was changing their decor. I believe they may have purchased it from Kohls Thanks for your reply, Shana Murrell ------------------------------ *From:* info@designerliving.com *Sent:* Monday, November 6, 2023 3:55 PM *To:* shanamurrell@msn.com *Subject:* RE:Replacenment pieces for Rigby desk. #Ref 20231105003010935 Hello Shana- Thank you for your email. May I ask, where did you purchase the item? Sincerely, Kyle Designer Living info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Hello, Writing today for your assistance with replacement parts for my Rigby desk. The square wooden piece at the top of the legs for the desk is splitting apart I think if I had four of those new squares to put back into the legs I could put the table back together. I included photos for your reference. The po number on the desk is MP - 1706306. Was wondering if it was possible to purchase these replacement parts and what the procedure would be to do so. Thanks in advance for your assistance. I can be reached here or by phone at 401-527-6760. Shana Murrell Sent from my T-Mobile 5G Device Get Outlook for Android Virus-free.www.avast.com --00000000000032f33f060bb647c4 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Hello Shana-

=C2=A0

T= hank you for your inquiry.=C2=A0 Your email was forwarded onto the correct = department.

Your request was reviewed, and unfortunately we do not stock spare part= s for the Rigby desk.

=C2=A0

We are sorry for the circumstances.

=C2=A0

Best Regards,

Helita

Ecommerce Support Team Supe= rvisor

jl= acs@jlahome.com

=C2=A0

From: Customer Service i= nfo@designerliving.com [mailto:info@designerliving.com]
Sent: Monday, December 04, 2023 = 8:40 AM
To: JLA Customer Service
Subject: Fwd: RE:Repla= cenment pieces for Rigby desk. #Ref 20231105003010935

=C2=A0

=C2=A0

<= p class=3D"MsoNormal">=C2=A0

----------= Forwarded message ---------
From: Shana Murrell <shanamurrell@msn.com>
Date:= Mon, Dec 4, 2023 at 10:26=E2=80=AFAM
Subject: Re: RE:Replacenment piece= s for Rigby desk. #Ref 20231105003010935
To: info@designerliving.com <info@designerliving.com>

=C2=A0

Yes, I received it from someone locally that was changing = their decor.

=C2=A0

I believe they may have pu= rchased it from Kohls

= =C2=A0

Thanks for your = reply,

=C2=A0

S= hana Murrell

= =C2=A0

From:=C2=A0info@designerliving.c= om <inf= o@designerliving.com>
Sent:=C2=A0Monday, November 6, 2023 = 3:55 PM
To:=C2=A0shanamurrell@msn.com <shanamurrell@msn.com>
Subject:=C2= =A0RE:Replacenment pieces for Rigby desk. #Ref 20231105003010935

=C2=A0

Hello Shana-

= =C2=A0

Thank you for your email. May I ask, where did you purchase th= e item?

=C2=A0

Sincerely,

Kyle

Designer Living

<= p>info@designe= rliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

=C2=A0

Hello,

=C2=A0=

Writing today for your assistance with replacement parts for my Rigb= y desk.=C2=A0

=C2=A0

The square wooden piece at the top of the = legs for the desk is splitting apart I think if I had four of those new squ= ares to put back into the legs I could put the table back together. I inclu= ded photos for your reference. The po number on the desk is MP - 1706306.

=C2=A0

Was wondering if it was possible to purchase these replac= ement parts and what the procedure would be to do so.

=C2=A0

Th= anks in advance for your assistance. I can be reached here or by phone at 4= 01-527-6760.

=C2=A0

=C2=A0Shana Murrell

=C2=A0

Sent= from my T-Mobile 5G Device
Get Outlook for Android

=C2=A0

Virus-free.www.avast.com

=C2=A0

--00000000000032f33f060bb647c4--