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Date: Sun, 03 Dec 2023 22:09:49 +0000
Mime-Version: 1.0
Subject: Re: Message from Walmart.com Customer:  Cancel my order, 200011331659155 #Ref
 20231203003113907
From: Rima Kaidbey <c-7845F6DC08194CE79B3C443809200D37@relay.walmart.com>
To: Designer Living <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">No this is not right! When I cancelled =
this order it was not even packaged and I am sick not my responsibility to =
call FedEx, as a well known company; it is nit professional to let a custom=
er stick with an order they do not want it on top of that I cancelled it im=
mediately as well I called Walmart twice they request cancellation for this=
 order, I will be in the hospital doing a procedure and very sick, I do not=
 need this aggravation at all&nbsp;<div>Please have your boss call FedEx an=
d &nbsp;cancel it!</div><div><br></div><div>Thank you&nbsp;</div><div><br><=
/div><div><div><div dir=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><=
br><blockquote type=3D"cite">On Dec 3, 2023, at 5:01=E2=80=AFPM, Designer L=
iving &lt;s-7845F6DC08194CE79B3C443809200D37@relay.walmart.com&gt; wrote:<b=
r><br></blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=
=BF<p style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in"><span sty=
le=3D"font-size:15px;font-family:'Arial','sans-serif'">Hello Rima-</span></=
p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in"><span styl=
e=3D"font-size:15px;font-family:'Arial','sans-serif'">&nbsp;</span></p><p s=
tyle=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in;font-variant-liga=
tures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows:=
 2;-webkit-text-stroke-width: 0px;word-spacing: 0px"><span style=3D"font-si=
ze:15px;font-family:'Arial','sans-serif'">Sorry, however if the order was c=
ancelled, it would not have entered into our system; we would have never se=
en the order.&nbsp; An order was received, and our warehouse shipped it as =
ordered.&nbsp;<span style=3D"background:white"><span style=3D"white-space:p=
re-wrap">The shipment containing your order has already been loaded onto a =
50-foot trailer, along with over 3,000 other orders, and retrieval of your =
order is currently not possible at this point. </span></span></span></p><p =
style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in;font-variant-lig=
atures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows=
: 2;-webkit-text-stroke-width: 0px;word-spacing: 0px"><span style=3D"font-s=
ize:15px;font-family:'Arial','sans-serif'"><span style=3D"background:white"=
><span style=3D"white-space:pre-wrap"><br></span></span></span></p><p style=
=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in;font-variant-ligature=
s: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-=
webkit-text-stroke-width: 0px;word-spacing: 0px"><span style=3D"font-size:1=
5px;font-family:'Arial','sans-serif'"><span style=3D"background:white"><spa=
n style=3D"white-space:pre-wrap">To further address your concernts, we sugg=
est contacting FedEx directly to explore the option of maybe having your pa=
ckage held at your local facility since you will not be home at the time of=
 delivery.</span></span></span><span style=3D"background-color: white; font=
-family: Arial, &quot;sans-serif&quot;; font-size: 15px; white-space: pre-w=
rap;"> FedEx's customer service number is 800.463.3339. Unfortunately, ther=
e is limited assistance we can provide further from our end at this time.</=
span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in;font=
-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:=
start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing: 0px"><span sty=
le=3D"font-size:15px;font-family:'Arial','sans-serif'">&nbsp;</span></p><p =
style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in;font-variant-lig=
atures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows=
: 2;-webkit-text-stroke-width: 0px;word-spacing: 0px"><span style=3D"font-s=
ize:15px;font-family:'Arial','sans-serif';background: white">Sincerely,</sp=
an></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in;backgr=
ound:white;font-variant-ligatures: normal;font-variant-caps: normal;orphans=
: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:=
0px"><span style=3D"font-size:15px;font-family:'Arial','sans-serif'">Helita=
</span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in;ba=
ckground:white;font-variant-ligatures: normal;font-variant-caps: normal;orp=
hans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spac=
ing:0px"><span style=3D"font-size:15px;font-family:'Arial','sans-serif'">De=
signer Living Customer Service</span></p><p style=3D"margin-top:5px;margin-=
bottom:5px;margin-left: 0in;background:white;font-variant-ligatures: normal=
;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-te=
xt-stroke-width: 0px;word-spacing:0px"><span style=3D"font-size:15px;font-f=
amily:'Arial','sans-serif'">1-888-879-8790</span></p><p style=3D"margin-top=
:5px;margin-bottom:5px;margin-left: 0in;background:white;font-variant-ligat=
ures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: =
2;-webkit-text-stroke-width: 0px;word-spacing:0px"><span style=3D"font-size=
:15px;font-family:'Arial','sans-serif'"><a href=3D"mailto:info@designerlivi=
ng.com" target=3D"_blank" title=3D"blocked::mailto:info@designerliving.com"=
><span style=3D"color:windowtext">info@designerliving.com</span></a></span>=
</p><p><span style=3D"color: rgb(34, 34, 34); font-family: Arial, Helvetica=
, sans-serif; font-size: small; background-color: rgb(255, 255, 255);"></sp=
an></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in"><br><=
/p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</p><p>I cancelled &nbsp;this order right away it was not=
 even started to packages it! This is not right I will not be home!</p><p>S=
ure you can still cancel it or rerouted it back your company. It just need =
a phone css as ll from the company to cancel&nbsp;</p><p>It was not package=
d when I cancelled this is unacceptable!&nbsp;</p><p><br></p><p>Sent from m=
y iPhone</p><p><br></p><blockquote>On Dec 3, 2023, at 4:29=E2=80=AFPM, Desi=
gner Living</blockquote><blockquote><p>=EF=BB=BF</p><p style=3D";margin-bot=
tom:0;background:white"><span style=3D"font-family:'Arial','sans-serif'">He=
llo&nbsp;Rima&nbsp;<span style=3D"background:white">/</span> Walmart-</span=
></p><p style=3D";margin-bottom:0;background:white"><span style=3D"font-fam=
ily:'Arial','sans-serif';color:#222222">&nbsp;</span></p><p style=3D";margi=
n-bottom:0;background:white"><span style=3D"font-family:'Arial','sans-serif=
';color:#222222">Thank you for your email.&nbsp; </span><span style=3D"font=
-family: 'Arial','sans-serif'">Unfortunately it is too late to cancel Order=
 # 200011331659155 /&nbsp;Purchase Order No: 108833890933440.&nbsp; This or=
der is already processing and too far into the system to prevent shipment a=
t this time.&nbsp;&nbsp;</span></p><p style=3D";margin-bottom:0;background:=
white"><span style=3D"font-family:'Arial','sans-serif'">This order will be =
shipping on FedEx tracking #&nbsp;<span style=3D"background:white">78736578=
6078</span>.</span></p><p style=3D"background:white"><span style=3D"font-fa=
mily:'Arial','sans-serif'">&nbsp;</span></p><p style=3D"background:white"><=
span style=3D"font-family:'Arial','sans-serif'">Sincerely,</span></p><p sty=
le=3D"background:white"><span style=3D"font-family:'Arial','sans-serif'">He=
lita</span></p><p style=3D"background:white"><span style=3D"font-family:'Ar=
ial','sans-serif'">Designer Living Customer Service</span></p><p style=3D"b=
ackground:white"><span style=3D"font-family:'Arial','sans-serif'">1-888-879=
-8790</span></p><p style=3D"background:white"><span style=3D"font-family:'A=
rial','sans-serif'"><a href=3D"mailto:info@designerliving.com" target=3D"_b=
lank" title=3D"blocked::mailto:info@designerliving.com"><span style=3D"colo=
r:windowtext">info@designerliving.com</span></a></span></p><p><br></p><p>=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living,&nbsp;</p><p><br></p><p>=
Rima Kaidbey wants to connect with you for the order below:</p><p><br></p><=
p><strong> Customer Order Number</strong>:&nbsp; 200011331659155</p><p><str=
ong> Purchase Order No</strong>:&nbsp; None</p><p><strong> Reason for Conta=
ct: </strong>&nbsp;Cancel my order</p><p><strong> Item name/number:</strong=
>&nbsp; True North by Sleep Philosophy Plush to Sherpa Reversible Full/Quee=
n &nbsp;Comforter Sets with Matching Sham Jacquard Velour Cozy Ivory/312269=
765</p><p><br><br></p><p><strong>Customer Message</strong>:<br></p><p>Cance=
llation is requested</p><p><br></p><p><strong>What you need to do now:</str=
ong></p><p>1. Reply to this message to contact the customer, and do so with=
in 48 hours, per the guidelines outlined in the <a href=3D"https://sellerhe=
lp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">M=
arketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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</div></blockquote></div></div><img width=3D"1px" height=3D"1px" alt=3D"" s=
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