Subject: Re: Fwd: Confirmation - Order Number D23B020F0A #Ref 20231113003111882
From: Marisol Garfias <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Date: Tue, 28 Nov 2023 17:12:56 -0800

Hello,

I still have not received any update on this case. I had 2 orders lost,
only one shows pending refund on my account. Please advise

Thank you and please do not hesitate to contact me if there is anything
further that you may need.

Marisol Garfias |Las Vegas Showroom /Account Manager
Cell:818.322.7850 PST
Office Hrs: M-F 8am-5pm PST

On Tue, Nov 14, 2023, 8:06 AM [email-masked] <
[email-masked]> wrote:

> Hello Marisol-
>
>
> Thank you for your email. Unfortunately, the FedEx case for order no:
> D23A3105DD has not been resolved yet by FedEx and still on the process of
> investigation. We will include order no: D23B020F0A to the case and will
> update you as soon as possible when FedEx finishes the investigation. We
> sincerely apologize if you did not receive the package, don't worry we will
> help you as much as we can once FedEx completes the investigation.
>
>
> Sincerely,
>
> Kyle
>
> Designer Living
>
> [email-masked]
>
>
> ===============================================================================
>
>
> Good morning,
>
>
> I received notification that my package was delivered on Friday but once
> again never received the item. The delivery image this time shows a
> different area of drop off. This is my second order that FedEx states my
> delivery address is wrong when they call.
>
>
> Thank you and please do not hesitate to contact me if there is anything
> further that you may need.
>
> Marisol Garfias |Las Vegas Showroom /Account Manager
> Cell:818.322.7850 PST
> Office Hrs: M-F 8am-5pm PST
>
>
>
>
> ---------- Forwarded message ---------
> From: <[email-masked]>
> Date: Thu, Nov 2, 2023, 1:13 PM
> Subject: Confirmation - Order Number D23B020F0A
> To:  <[email-masked]>
>
>
>
>
>  <https://www.designerliving.com/>
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> NEW <https://designerliving.com/products/new/f8-o1-i1>     |     BEDDING
> <https://designerliving.com/showcases/bedding/1>     |     FURNITURE
> <https://designerliving.com/showcases/furniture/2>     |     HOME DECOR
> <https://designerliving.com/showcases/home-decor/4>     |     SALE
> <https://designerliving.com/sale>
> BEDDING | FURNITURE | HOME DECORNEW | SALE
> Thank you for your order marisol.garfias !
> Visit Your Account <https://www.designerliving.com/Member/Orders> for
> more information on your order status, rewards, gift card balance, and more.
> Need to make a change to your order? Go to Your Account
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> Thank you for shopping with us.
> Designer Living
>
> Order Summary
> Order Date:  2023-11-02T20:13:02.0100000|Order #: D23B020F0A
> Shipping Address:
> Antonio Garfias
> 5659 1/2 Willowcrest Ave
> North Hollywood, CA, 91601
> US
> 818-284-8615
> [email-masked]
> Shipping Method:
> Free Shipping
>
>
>
> Items
> Regular Price: $498.26
> Discount: -$283.27
> Coupon: -$107.50
> Sales Tax: $11.02
> Shipping Fee: $0.00
> Require Signature: $0.00
>
> Order Total: $118.51
> Designer Living Dollars: -$0.00
> Voucher or Gift Card: -$0.00
> Charged $118.51
>
>
>
> <https://www.designerliving.com/products/madison-park/grace-abstract-wave-area-rug/b31/14253#!id/774758>
>
> Grace Abstract Wave Area Rug
>
> Madison Park
> SIZE:6x9'  COLOR:Blue
>
> QTY:1TOTAL:$107.49
>
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