Subject: Week 9: Let customers enjoy peace of mind with easier returns
From: Walmart Notifications <[email-masked]>
To: [email-masked]
Date: Tue, 28 Nov 2023 07:28:56 -0800

Impress customers, even if their purchase doesn’t work out

2310_12-Weeks-Returns_Banner (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGlT3pyd0W7Y8-PT6lZ3mcN3n0wvBLPMhkW19jBMY4BRvcKW7psshZ54__kzW4yN5t72Y-L7LVNWxF-2p5NspN3rSZR8LMNp7W8xSJSQ81MFdxW5KwxLp5_phx4W64qRBd1pbRMlN3s_N5kdd6nsW36-Ssk5NdKbTW7XbVWX7P2_1hW1cLrMW93RlNRW9gnw2s63D3czN87lbbQ2qJ-cW84H1_z3NlN1KW2w9YGv71rjH0W93cwf75DfGq4VDfnWx7c9kzDW3Z39Pf57k4j3W1GWT0g66HhGXW1XRKN72YTzzcW6cM6rG3HvytCN1BjqTk3C05GW8pbxKn7M-ZQKMZNtCYFQbVTf3mQD3F04 )

Hello Designer,

’Tis the season for holiday sales…and returns. Online stores receive the most returns throughout December and January (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGlg5n4LbW6N1X8z6lZ3mkW3zZ8vY2t8JwJVjGc9-8ywwScW7Xvrkv5xLX0mW43LZMl5SVbynVyTLt072NpMMW42qkDy42hPzhW6_Nts-5TWWBfW2m40Ht3t-G-QMHwm0flDSQPW4MgDWc8hqnNXVf_wBB6SrkxtW6xNPK14lm3khW4Zvb1x4BM26_W97s_SH7gKDxsW9cSXWK7W6D0rVYHx_N5_tYDLW4nNPzN1C1kmtW9br8xM2SQrBFW16_vm52pfQ_5N1NgjM0XdMhJVntT0J1-ScNsVBHDD52tGBnxW2KSWqr3m529cW3Zfw5n42n_zfW30b7tX3VYGZSW28Jz5R8kl7dFVccjtr6sTn1BW7ZPRjX82xC-wW6scdGB6B2vXHW49YGcV258q7LW8F5LS53zjDlBN3khCVB7Q_D6M5rc6m4fsnwN31D9QznL1kwW3ZLtC121XG8qW41BZp02ntkPZW8kNPtr5fy6pRN7XPjjklp1gxf1gHsDb04 .) ; January 2 is even unofficially dubbed “National Returns Day.” (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGlT5n4LbW7Y9pgv6lZ3m8W5gX-Cj3Kzw1_W4WMBK78z4Jf1W5bjNt-645PT-W75lvPF65rVq9W5kl-J08CMfwBW6sC8p45lzVflW4BNsYH7jQ8p0W5slYJY7GTPdPW32xM2-5sx2ZHW4l8kf_1rj3FkW9dxkYx7nXFyrW52cVxW1_ZdCrW2b-2wy1r7cJMW7BBTsq21PknSW8ZjtGW2gBYB1N5TN9FgVBGp3W7v-ZWN4s9Fz2W8KvpcG4tHdDRN2bM8PbhjzS1W6-bxt228nxpmVyWdkL7G1_zvW86khD12PsQLnW74RbCY60r5bKW532fBJ7csMDDW5qG_Nv833zW0W776hZP6KJ3g1W2cTTTC4YlNDnN9dT0S_66qd5N3fL8_sr4RJ0Vk9yJN1mXPTZVrKRYC7zcwNGW59ljsl5Dft56W6Vk7cM4_Q4hKW175n772s6cp3W7TzQFq17f34yW4R7Bxr1-QxgtW7HFk_877WxWdW8CTVY-22Sn9zN7QF7PRd5BJDW8mtNj_8sqCLcW67CmRg8KvQ5yW5PD_Br2fwxx2dv0w3Y04 .) That’s why a flexible return policy plays a significant role in building trust and loyalty with your shoppers. Walmart helps take the stress out of returns for both you and your customers to make this busy season hassle-free.

This holiday, we have automatically extended the returns window for select items* sold between 10/1/23 through 12/31/23, in-store or online, until 1/31/24. This extended holiday policy aligns with industry standards, demonstrating our commitment to providing a thoughtful return experience for Walmart shoppers.

PRO TIPS:

- Prepare for the possible uptick in customer returns (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGlT3pyd0W7Y8-PT6lZ3mpW8ZGJwX8cgT8GW2Qnm_54Bsh5NVSSFCX53WkMVVY5Gj-8wy5w4W2vZt7y8z0VnzVtpc7t6YXQGyW3xJnGc3B_Vf6W3HxC0_5-x8SKW7lHtQj3R53xQW8ZDkD08mL5DXW7qdLYJ765J30W2yZzL57SYfprVWM0YT28cx1BW3r248W7J36_3VZSh8432klJwTtr1F37qm60VpgwlJ3Q1YM7N1Ryq0Sm5blgW2RrD4t5L2J0VW5YKFTd8Dw136W3hmBNJ3XhgTwW8FzjS-3m9L1yN8S7mrSB0d5gW3pqq8X4B-H61W8h-H7t6LBTsxW21tcnx24jxhkf8ycmBY04 ) .
- Remember to update your return policy with clear return guidelines and your business contact information.
- Learn more about the returns process and how to manage your returns settings (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGlT3pyd0W7Y8-PT6lZ3mcN3n0wvBLPMhkW19jBMY4BRvcKW7psshZ54__kzW4yN5t72Y-L7LVNWxF-2p5NspN3rSZR8LMNp7W8xSJSQ81MFdxW5KwxLp5_phx4W64qRBd1pbRMlN3s_N5kdd6nsW36-Ssk5NdKbTW7XbVWX7P2_1hW1cLrMW93RlNRW9gnw2s63D3czN87lbbQ2qJ-cW84H1_z3NlN1KW2w9YGv71rjH0W93cwf75DfGq4VDfnWx7c9kzDW3Z39Pf57k4j3W1GWT0g66HhGXW1XRKN72YTzzcW6cM6rG3HvytCN1BjqTk3C05GW8pbxKn7M-ZQKMZNtCYFQbVTf3mQD3F04 ) via the Returns & Refunds (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGlT3pyd0W7Y8-PT6lZ3l4W258fmt1gmG80W508K2T3J6V-fW48HjrT7Q7kJZW7F8HPT8F2Fn_W4P6jMG8x_1pRW3DD6ZB4JCMDgN3tQ7N4bghLXW917pfW1Jpk4fW8YHf2g3kwrBXV45jxn6s8JLlW6hgGfW7k2CWJW17wcm76r6bpPW6dY-y15Pz2YPW3FQMLp1JRd4WW1dgp399lYHM5N90mCHTxmR4qW2Rnb4333KQvXW5K9SNB6lH0ncW7FrMch7f1rw5W1QQcr51XB5q7W2pr1_t90yfQsW7Tv3dX86ftwXW4Gd8_w5mR8rNW8MRNvr7nYkXRW68-bs88XR1ymW6DckDS4x45-mf4Tns6x04 ) and Disputes dashboards (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGm83pyd0W8wLKSR6lZ3kNW1DYr_y8J_3YcW2rS15S3kXz_zN3S2_p5HFgKkN2lDNJ-LKykWW25jlhs6svj_WW195B2Z44hCFZW6jFtJ98bj8wNW5TXqD574vkTCW11Hndx81S62LW8-Wn687zd0W9W4YzYnJ6C74fdW5-7VML412Q9_W97jsHt1XkYJqV8m17M8jl1-dW5j5LdJ3S1FbGW7v5sh-17HxDyW7NPzpw1MmcK0W6k7Hdp3JrwpjW5LtNrD8YFwHqW7QWjDT6KwwWhW6hbTTr7gf89gW6WpWVJ1QblxHW6M07kS2BN_N7N60CKp3_pW8PVM5YC22P2fQZW97Hg6V4XNqyRW1vV8Cy81-p2CVPQqGf5tSZ47d7rwfz04 ) in Seller Center.

Need a seasonal refresh?

Complete our Returns Seller Academy track to learn about the Walmart Marketplace returns process, including managing your returns settings in Seller Center.

Take the course! (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGm83pyd0W8wLKSR6lZ3lmW2d1Y_q3zNMg8W4bsz8K87NkvmW2SX22N2M3LcsW249Q2B2_z55KW2flFPG3jQnKmW1G99Kv7SFm08W6kSS8t6FL6QKW6620GS4CtZ52W2zySXt4pMcdkW7zqKJG1zk9pqW1JJK9318WfD1W1sVMKk5zSrvgW5G3LsK7-lzmhW4MprqS5SFtPwW1vdwfF7mdJkDW4w8qpQ10HGR7W4X6_K75hkbGWW5VmsZ17nPL4bW7l00n21d8FRbW3r-v2v6nsDW-W24Xhcc1jnpzfW6FyRRL3fG8ZnW2W76LM1PkVDvV-DdCv5WFQYMW42kVl9971vNCW10sWMV3vpLN1W4c_1wL7CW3tkW8QPx2J5_JwBHdCSvSF04 )

2310_12-Weeks-Returns_Screen (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGm83pyd0W8wLKSR6lZ3l8W1yHQJ62X9jSfVyCrY448_mC5W7W2M542dFcL9VvtrXx6Xc2PjN6WLzDWMzScjV5s8Td953qhjW82-4RT2B1PC-W2T9_BJ3BJzCjV6wm2l3fmfzvN8rT80w8JfmdN1r-C0HM7j3VN5dSqwjT9b2LW4qQhH43ttWDgW4LM86522ZYW4W4mL8zw67l8t0W4Jcyhv471zWmW9fRln64zX6MCW4z26Zt6xkyx5M1yF1bvPDp7N3V77DJ9mKf7W39pLYL1-ZsWtN7gWMZ0J_Cm_W666DSb526sc4W7gkrpy81Ynz0W6H5MKV5_kH7sW6lXBpJ2Hsg-hW75F9bB1sS5fKW35xngd4k6xfDf6H7hPC04 )

Wishing you a festive holiday season and growth on Walmart.com!

The Walmart Marketplace team

*Exemptions include, but are not limited to, wireless phones, major appliances, Dyson products, Walmart protection plans, AppleCare, precious metals, and select luxury items.

2310_12-Weeks-Returns_Survey (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGlT3pyd0W7Y8-PT6lZ3lBW53qWnG4sbsDQW58FBmx7FgCCgW8RDtdg7FSQkkN6mjkPS59f-XW8fL_th4-RL6pW71S_Vx2jSj0pW9gX5Y01697spM_BfD7zQ-FXW828m_H1Qkk-yW1XHH1g7pt4m-W3jPp4L5hwX9-W1h3sng1Bl9xlVxYcsY8slYp9W88pyJP5vYF9yW7xSL947vCm7gW5ScZ9s13_S_FW6Ltv_w4BQ2nYW144FV32m802HW94W4NY5zwQ1xW4qWfz74PmqMdW8hSY-S3cHLsjW7pfg2L7RmQG5W5q9xqk5S2Zm1W7B3p3C49tBhfN5Vw1JqjjgnQW8bvV2G1QXVdFf55klsC04 )

Security & Privacy

Walmart protects your security and privacy. We will never ask for personal information (such as passwords or credit card numbers) in an email. If you receive such a request, please do not respond to the email.

Seller Resources

Seller Center (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGlg3pyd0W6N1vHY6lZ3m9W3cnnSS7pLmmqVSGZ7k872TvSVJKNd22JS43ZW7CzqN13cS9Q9VGm4sR8PMZ9vW74D58m77Hx6WW2l5CT14lvG76N2p_Rw34kwVzVnf4St36fQXNW8dv9Kp3Jrw05W66694k7jtMJcW76x35z2X6pjLV2HJ7h3NwWQZW7bS3s64TVjc8W3NSZd05M270pW1PYFd95gZs_5W1H8m454MyQmxW97nkXb7t0yywW6qtvkP53SD8LVk5tCl5P7_JXW52fLJv8K3CrhW2TyC6c59r1t3f4vS_xd04 )

Seller Help (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGlz3pyd0W7lCdLW6lZ3nCW6r6SJ072YS_9N7GPQZ3FNT2GW7Y0dT44DkYyTW3_nn2S3YyN3pVbGBrm1RRmLlW1Fy11t7rGJC1W6ZxXBf6jxjZBW44j_wy3pDKnCW7P0CV_6PJTDTW1Spjls93XKp-W1wm8zH70K8J8W8YtNWn5khylGW8lYjtn909pPHW80mXjK2fjcTcW7LxBlf8-LK1DW8hQJWJ7FRM5KW54F8ym7lVT7TW5SYKcR6sRGWSW11lTYg3QkD17W2lMp7f6X3RjQW594Jrm7GYbnjW5r9RXG4KdJHcVlhxzW6VfwvVN6WCgWRjQRVBf869snW04 )

Developer Portal (https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VWxbXw3P83k9W3FGzzD58cry5W99f7mw56pV5gN5JQGlg3pyd0W6N1vHY6lZ3ngW3V9hYj59Q45LVLNT1t7qbjZJN5Mqj-xjmKbWW3ns8NH7T_QT5VQHng06k_LNGW1YDGPz972-mLW2wJbTB8JkfSpW3103yz3mCL9DW5DGNbF6b30TVW2pX_ZR3yMmbFW1602-k767SBRW7dF__C7kH1hjW3rpB4x533FZnVYHJSF3QFp1gW7Ydmtk80JWgCW69DghZ4Ws71rVqJsbH4SHddRW6RZ9Xh5wF4vVW3S1bcr7QzB-YW8q58Rc4Wsl8xN1-bhBXgRqWsW2DFPDn7ynv3YdZCfT804 )

Walmart eCommerce 850 Cherry Ave San Bruno CA

© 2023 Walmart Inc. All rights reserved. Please do not reply to this email; this mailbox is not monitored.  |  Unsubscribe (https://hs-6064071.s.hubspotemail.net/hs/manage-preferences/unsubscribe?languagePreference=en&d=VnfP4h5g0T1HVTbs5M43ws3QW4cKJQM3K8QtrW4kFlYm1JxwY5VWQG9T1w8Cw8VQtMZJ7Shs6_N6m3btwDkt2JW6WSQ3s7pLcsHW5Ly8jR739V0pV1yf0N2_-SlMW3vN0hp3QlmZPW7TBmyK5b_0sT123&v=3&_hsenc=p2ANqtz-_OCGYivPN55pW0tWFMAfIZibW2RGMU4Fq0VhPQLHfStlTmPXiNbFNysBS60uDWXyzwIZrLnjfVP4BlLQAlKFPqmUtqIw&_hsmi=284330697 )