Delivered-To: info@designerliving.com Received: by 2002:a05:7000:45c4:b0:53d:ee8a:bf05 with SMTP id a4csp400609mae; Sat, 25 Nov 2023 01:07:31 -0800 (PST) X-Google-Smtp-Source: AGHT+IGjlqFYAHDSQGz9C/FnM+G0qP/YN+oBgkUtCyZZpbLBnGBUU/Y/C3OEHxlA1g4qlH26/YGb X-Received: by 2002:ac8:5f4a:0:b0:422:b2d:e961 with SMTP id y10-20020ac85f4a000000b004220b2de961mr6873412qta.0.1700903251472; Sat, 25 Nov 2023 01:07:31 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1700903251; cv=none; d=google.com; s=arc-20160816; b=xQv/VeEuIUdzVwazjuUPoCPursa/QI4h7dorAmTZrYk8usNqEse0eOhh5X4a2M+z6y 0at9zGNv3Aa5o9djJil7Pd+Ac9gVJxtRA9/Vvnsdta3blzvUSCgT8FwxoHRlez4c3FpM Z0Oq/49nczihhB2mjPqTiQyvGK2wi861gqSc+wxOSP4e9F6JuQZAg2S7GWrGqYou9IT2 y6pZ/YqChMylnARUvrFZFkZRu+du69xGV/dpnTryhbvpX2GgnbLB2TQmOgF9io+m9kAY U5C4mbcsj5UOlnY/ryOZdAzezUF86MRN0rJy/4PiBxq/BEcUqkgifZWqYK3YvwDRq/FP HxIw== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=mime-version:subject:references:in-reply-to:message-id:cc:to:from :date:dkim-signature; bh=tAOoyuOr/NQAsKzVyGB2kTQk1jByy14wgMhzFOxiOi4=; fh=HdjezuxRqRj24ckzMpIgkMjwWUkkLjdAL9JQyFSjR94=; b=VvhCegnbJicta1/JvRNcFW1p+iVBoKhJLmyfyk6FUjdkF38oM0j+ShX6qvsDkJpE8K 3BL0hDYg/BdbJKhX0nCXRFvqxpBHikPQxv95smWc5YVbUuD7ngAVBtTO9gq4Gh1ll+zx aHS7Dlhk91Syhb3Ya0EUBDIkuPb/qk0i36+rStyUVUOPQuU5iM0P7I48sGdtgni31z4J vCIl3qwSTk33PFxki1+vUrxpPs21dsejLeG1qkht6LNUkhxNyTyZUaXYwMFdgZNO7FU9 p3x28y7CCk5MSUadCjd+YGYoNvOGBHH/uiyUA+AgEKZZ3dH8oVQLQ3NBzcbwHFyRfRUL RhIA== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@wal-mart.com header.s=gecrm header.b=AWJoX9HH; spf=pass (google.com: domain of partnerhelp=wal-mart.com__5clpvqac8quis70a@crc5lucmegyq.61-zktceao.na209.bnc.salesforce.com designates 13.110.78.165 as permitted sender) smtp.mailfrom="partnerhelp=wal-mart.com__5clpvqac8quis70a@crc5lucmegyq.61-zktceao.na209.bnc.salesforce.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=wal-mart.com Return-Path: Received: from smtp06-ia5-sp5.mta.salesforce.com (smtp06-ia5-sp5.mta.salesforce.com. [13.110.78.165]) by mx.google.com with ESMTPS id l13-20020a05622a050d00b0041fe3a1d5d6si5021172qtx.143.2023.11.25.01.07.31 for (version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128); Sat, 25 Nov 2023 01:07:31 -0800 (PST) Received-SPF: pass (google.com: domain of partnerhelp=wal-mart.com__5clpvqac8quis70a@crc5lucmegyq.61-zktceao.na209.bnc.salesforce.com designates 13.110.78.165 as permitted sender) client-ip=13.110.78.165; Authentication-Results: mx.google.com; dkim=pass header.i=@wal-mart.com header.s=gecrm header.b=AWJoX9HH; spf=pass (google.com: domain of partnerhelp=wal-mart.com__5clpvqac8quis70a@crc5lucmegyq.61-zktceao.na209.bnc.salesforce.com designates 13.110.78.165 as permitted sender) smtp.mailfrom="partnerhelp=wal-mart.com__5clpvqac8quis70a@crc5lucmegyq.61-zktceao.na209.bnc.salesforce.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=wal-mart.com Return-Path: DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=wal-mart.com; s=gecrm; t=1700903251; bh=oHIE44vVABWCEPxVa4aEOQ3U/VJrtbs6LjL7yG/DBtM=; h=Date:From:To:Subject:MIME-Version:Content-Type; b=AWJoX9HHMftw3/oFDDnB5ab14Yu6QRP0/l6qn/HPYgfd6FJ15J66WaHuBmlm7l7nq 8wIltdNVip4mAtEBtVFfyILkFUBIZp8YA6bZ4zu5NeY61/VYcOnr7WtRSPqBHkee9c Z9WfLyI13AWURowxcHuK8LOKZ1yH3A429b23dy4s= Authentication-Results: mx2-ia5-sp5.mta.salesforce.com x-tls.subject="/C=US/ST=California/L=San Francisco/O=salesforce.com, inc./OU=0:app;1:ia5;2:ia5-sp5;3:na209;4:prod/CN=na209-app2-45-ia5.ops.sfdc.net"; auth=pass (cipher=ECDHE-RSA-AES256-GCM-SHA384) Received: from [10.183.28.13] ([10.183.28.13:51748] helo=na209-app2-45-ia5.ops.sfdc.net) by mx2-ia5-sp5.mta.salesforce.com (envelope-from ) (ecelerity 4.4.1.20035 r(msys-ecelerity:4.4.1.0-salesforce)) with ESMTPS (cipher=ECDHE-RSA-AES256-GCM-SHA384 subject="/C=US/ST=California/L=San Francisco/O=salesforce.com, inc./OU=0:app;1:ia5;2:ia5-sp5;3:na209;4:prod/CN=na209-app2-45-ia5.ops.sfdc.net") id A0/04-04189-359B1656; Sat, 25 Nov 2023 09:07:31 +0000 Date: Sat, 25 Nov 2023 09:07:31 +0000 (GMT) From: Walmart Partner Support To: "anna.yan@jlahome.com" Cc: "info@designerliving.com" , "fengjing@syncsoftinc.com" , "anna.yan@designerliving.com" Message-ID: In-Reply-To: References: Subject: RE: EXT: Re: Walmart Marketplace Partner Performance Notification [ ref:!00D610ZKTc.!5008Y02FiUnh:ref ] MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_15344_464691330.1700903251301" X-SFDC-LK: 00D61000000ZKTc X-SFDC-User: 0058Y00000BWg5F X-Sender: postmaster@salesforce.com X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp X-SFDC-TLS-NoRelay: 1 X-SFDC-Binding: 1WrIRBV94myi25uB X-SFDC-EmailCategory: quickActionEmail X-SFDC-EntityId: 5008Y00002FiUnh X-SFDC-Interface: internal ------=_Part_15344_464691330.1700903251301 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Hi Designer Living Inc., Thank you for your response, We have received your Plan of action. Thank you, Walmart Partner Performance --------------- Original Message --------------- From: Anna Yan [anna.yan@jlahome.com] Sent: 24/8/2023 10:14 pm To: partnerhelp@wal-mart.com Cc: anna.yan@designerliving.com; fengjing@syncsoftinc.com; info@designerliv= ing.com Subject: EXT: Re: Walmart Marketplace Partner Performance Notification [ re= f:_00D61ZKTc._5008Y2FiUnh:ref ] EXTERNAL: Report suspicious emails to Email Abuse. Hi Walmart, We have fixed the technical issue on our side and the score is getting bett= er every day. It just takes some time to recover since the OTD rate is accu= mulated within the last 14 days. We'll keep working on that and try to get back to standard as soon as possi= ble. Best Regards, Anna Yan | E-Commerce Team E&E Co., LTD. (DBA JLA Home) | Fremont, CA P: 510-490-9788 EXT 2302 E: anna.yan@jlahome.com On Thu, Aug 24, 2023 at 6:49?AM Walmart Partner Support wrote: Hello Designer Living Inc., Recently, we have identified several late orders from your account over the= last 30 days, making your OTD rating a concern. Please review your orders in Seller Center, via API, or through your soluti= on provider, verify if your orders have been shipped on time, and resolve t= he issue within 24 hours. Non-compliance and failure to do so may impact yo= ur performance metrics. You can view your performance metrics, here. On-Time Delivery is a critical component of Walmart=92s Seller Performance = Standards. To resolve On-Time Delivery issues, ensure your shipping templates are set = to best fit your delivery capabilities. Click here for information about ch= oosing the best shipping method and carrier for On-Time Delivery. For additional information about our Performance standards, please click he= re. Thank you, Walmart Marketplace Partner Performance ref:_00D61ZKTc._5008Y2FiUnh:ref ------=_Part_15344_464691330.1700903251301 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Hi Designer Living Inc.,

Thank you for your response, We have received your Plan of action.

Thank you,
Walmart Partner Performance


--------------- Original Message ---------------
From: Anna Yan [anna.yan@jlahome.com]
Sent: 24/8/2023 10:14 pm
To: partnerhelp@wal-mart.com
Cc: anna.yan@designerliving.com; fengjing@syncsoftinc.com; info@designerliving.com
Subject: EXT: Re: Walmart Marketplace Partner Performance Notification [ ref:_00D61ZKTc._5008Y2FiUnh:ref ]
 
EXTERNAL: Report suspicious emails to Email Abuse.
 
Hi Walmart,
We have fixed the technical issue on our side and the score is getting better every day. It just takes some time to recover since the OTD rate is accumulated within the last 14 days.
We'll keep working on that and try to get back to standard as soon as possible.
 
Best Regards,
 
Anna Yan | E-Commerce Team
E&E Co., LTD. (DBA JLA Home) | Fremont, CA
P: 510-490-9788 EXT 2302
 
On Thu, Aug 24, 2023 at 6:49?AM Walmart Partner Support <partnerhelp@wal-mart.com> wrote:
MP_PPNotification

Hello Designer Living Inc.,

Recently, we have identified several late orders from your account over the last 30 days, making your OTD rating a concern.

Please review your orders in Seller Center, via API, or through your solution provider, verify if your orders have been shipped on time, and resolve the issue within 24 hours. Non-compliance and failure to do so may impact your performance metrics. You can view your performance metrics, here.

On-Time Delivery is a critical component of Walmart’s Seller Performance Standards. 

To resolve On-Time Delivery issues, ensure your shipping templates are set to best fit your delivery capabilities. Click here for information about choosing the best shipping method and carrier for On-Time Delivery.

For additional information about our Performance standards, please click here.

Thank you,

Walmart Marketplace Partner Performance

3
 
 
 
 
 
 
 
 
 
 
 


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