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Date: Fri, 24 Nov 2023 23:57:06 +0000
Mime-Version: 1.0
Subject: Re: Message from Walmart.com Customer:  Cancel my order, 200011561745760 #Ref
 20231124003112999
From: Emily Jackson <c-762A2FA9575E455FA90BFC93AD010311@relay.walmart.com>
To: Designer Living <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Ok once it comes in I=E2=80=99ll just t=
ake it back and get it refunded. No reason to have 2.&nbsp;<div><br id=3D"l=
ineBreakAtBeginningOfSignature"><div dir=3D"ltr">Sent from my iPhone</div><=
div dir=3D"ltr"><br><blockquote type=3D"cite">On Nov 24, 2023, at 6:50=E2=
=80=AFPM, Designer Living &lt;s-762A2FA9575E455FA90BFC93AD010311@relay.walm=
art.com&gt; wrote:<br><br></blockquote></div><blockquote type=3D"cite"><div=
 dir=3D"ltr">=EF=BB=BF<p>Hello Emily-</p><p style=3D"margin-top:5px;margin-=
bottom: 5px"><span style=3D"font-family:'Arial','sans-serif';color:#0F0F0F"=
><br></span></p><p style=3D"margin-top:5px;margin-bottom: 5px"><span style=
=3D"font-family:'Arial','sans-serif';color:#0F0F0F">The tracking number ass=
ociated with Order 200011561745760 indicates that the order has progressed =
too far in the system to halt shipment. Please be aware that your order has=
 been loaded onto a 50-trailer along with over 3,000 other shipments, and i=
t cannot be retrieved at this point.</span></p><p style=3D"margin-top:5px;m=
argin-bottom: 5px"><span style=3D"font-family:'Arial','sans-serif';color:#0=
F0F0F"><br> <br> </span></p><p style=3D"margin-top:5px;margin-bottom: 5px;b=
ackground:white"><span style=3D"font-family:'Arial','sans-serif';color:blac=
k">Sincerely,</span></p><p style=3D"margin-top:5px;margin-bottom: 5px;backg=
round:white"><span style=3D"font-family:'Arial','sans-serif';color:black">H=
elita</span></p><p style=3D"margin-top:5px;margin-bottom: 5px;background:wh=
ite"><span style=3D"font-family:'Arial','sans-serif';color:black">Designer =
Living Customer Service</span></p><p style=3D"margin-top:5px;margin-bottom:=
 5px;background:white"><span style=3D"font-family:'Arial','sans-serif';colo=
r:black">1-888-879-8790</span></p><p style=3D"margin-top:5px;margin-bottom:=
 5px;background:white"><span style=3D"font-family:'Arial','sans-serif';colo=
r:black"><a href=3D"mailto:info@designerliving.com" target=3D"_blank" title=
=3D"blocked::mailto:info@designerliving.com"><span style=3D"color:windowtex=
t;text-underline:none">info@designerliving.com</span></a></span></p><p><br>=
</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p>I don=E2=80=99t understand how it was too far t=
o cancel seeing as how I requested cancellation 2 seconds after I hit order=
 when I noticed the mistake. So I=E2=80=99m not really sure how you could s=
ay it was already too far into the process to prevent shipping. I did order=
 another one right after I requested the cancellation with the correct info=
rmation so I am wondering if you are seeing that one instead.&nbsp;</p><p><=
br></p><p>Sent from my iPhone</p><p><br></p><blockquote>On Nov 24, 2023, at=
 5:48=E2=80=AFPM, Designer Living</blockquote><blockquote><p>=EF=BB=BF</p><=
p><br></p><p style=3D";margin-bottom:0;background:white"><span style=3D"fon=
t-family:'Arial','sans-serif'">Hello&nbsp;Emily&nbsp;<span style=3D"backgro=
und:white">/</span> Walmart-</span></p><p style=3D";margin-bottom:0;backgro=
und:white"><span style=3D"font-family:'Arial','sans-serif';color:#222222">&=
nbsp;</span></p><p style=3D";margin-bottom:0;background:white"><span style=
=3D"font-family:'Arial','sans-serif';color:#222222">Thank you for your emai=
l.&nbsp; </span><span style=3D"font-family: 'Arial','sans-serif'">Unfortuna=
tely it is too late to cancel Order # 200011561745760 /&nbsp;Purchase Order=
 No: 108832951093716.&nbsp; This order is already processing and too far in=
to the system to prevent shipment at this time.&nbsp;&nbsp;</span></p><p st=
yle=3D";margin-bottom:0;background:white"><span style=3D"font-family:'Arial=
','sans-serif'">This order will be shipping on FedEx tracking #&nbsp;<span =
style=3D"background:white">786864363559</span>.</span></p><p style=3D"backg=
round:white"><span style=3D"font-family:'Arial','sans-serif'">&nbsp;</span>=
</p><p style=3D"background:white"><span style=3D"font-family:'Arial','sans-=
serif'">Sincerely,</span></p><p style=3D"background:white"><span style=3D"f=
ont-family:'Arial','sans-serif'">Helita</span></p><p style=3D"background:wh=
ite"><span style=3D"font-family:'Arial','sans-serif'">Designer Living Custo=
mer Service</span></p><p style=3D"background:white"><span style=3D"font-fam=
ily:'Arial','sans-serif'">1-888-879-8790</span></p><p style=3D"background:w=
hite"><span style=3D"font-family:'Arial','sans-serif'"><a href=3D"mailto:in=
fo@designerliving.com" target=3D"_blank" title=3D"blocked::mailto:info@desi=
gnerliving.com"><span style=3D"color:windowtext">info@designerliving.com</s=
pan></a></span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living,=
&nbsp;</p><p><br></p><p>Emily Jackson wants to connect with you for the ord=
er below:</p><p><br></p><p><strong> Customer Order Number</strong>:&nbsp; 2=
00011561745760</p><p><strong> Purchase Order No</strong>:&nbsp; None</p><p>=
<strong> Reason for Contact: </strong>&nbsp;Cancel my order</p><p><strong> =
Item name/number:</strong>&nbsp; Comfort Spaces 9-Piece King Size Bed in a =
Bag Comforter Set with Sheets and Side Pockets, Blue/Red/1676003006</p><p><=
br><br></p><p><strong>Customer Message</strong>:<br></p><p>Cancellation is =
requested</p><p><br></p><p><strong>What you need to do now:</strong></p><p>=
1. Reply to this message to contact the customer, and do so within 48 hours=
, per the guidelines outlined in the <a href=3D"https://sellerhelp.walmart.=
com/s/guide?article=3D000006402#Customer_Service_Requirements">Marketplace =
Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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