Subject: Re: Re: Message from Walmart: Damaged/Missing Parts/Not Received #Ref 20231119003112471
From: Leland Edwards <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Thu, 23 Nov 2023 05:28:54 +0000

Thank you for your help!

On Mon, Nov 20, 2023, 1:23 PM Designer Living Inc. <[email-masked]> wrote:

Hello Leland/ Walmart -

Thank you for confirming your shipping address. We have processed the replacement order. Please allow 5-7 business days for FedEx Ground delivery.

Meanwhile, you can just dispose the set you have now once the replacement arrives.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Leland Edwards

7700 Harkins Road

Apt 4031

Lanham, MD  20706

On Mon, Nov 20, 2023 at 12:00 PM [email-masked] <[email-masked]> wrote:

You have a message from Designer Living Inc. - Walmart.com

Sales Order Id:  200011449483864

Item:   510 Design Wooden Full Size Quilted Upholstered Platform Bed Frame Bedroom with Headboard Charcoal, Size: Full

Hello Leland/ Walmart-

Thank you for your email. We apologize if there were missing items in your package. As our one time courtesy, we will send you a replacement order. Can you please confirm the address in where we will send the replacement order?

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Hi Designer Living Inc.,

You have received an inquiry from Leland Edwards about your following item.

Order Number:  200011449483864

Item:  510 Design Wooden Full Size Quilted Upholstered Platform Bed Frame Bedroom with Headboard Charcoal, Size: Full

Message:

Cx received the item with missing parts, specifically with the bed frame stand. Cx wants a fast replacement of the missing parts. Kindly contact him within 24 to 48 hours regarding his concerned.

Thank you,
Walmart Customer Service Team

RefID: DBFB9EDCEFF14439B09AA2B9C640BBDC

Walmart Customer Service Team