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Date: Wed, 22 Nov 2023 15:48:22 +0000
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Subject: Re: Re: Message from Walmart.com Customer: Give feedback, 200011434721222 #Ref
 20231122003112759
From: stefanie Rozenblad <c-3B98A2BA304C4F71A563D8DB3CDF215D@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">And what do I do with the broken bed? As you can see we a=
ttempted to put it together. The box it came in is damaged so it can=E2=80=
=99t go back in there=C2=A0</div><div><br><div class=3D"gmail_quote"><div d=
ir=3D"ltr" class=3D"gmail_attr">On Wed, Nov 22, 2023 at 10:46 AM Designer L=
iving Inc. &lt;<a href=3D"mailto:s-3B98A2BA304C4F71A563D8DB3CDF215D@relay.w=
almart.com">s-3B98A2BA304C4F71A563D8DB3CDF215D@relay.walmart.com</a>&gt; wr=
ote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px #ccc solid;padding-left:1ex"><p>Hello=C2=A0<span>Stefanie/ =
Walmart-</span></p><p><span><br></span></p><p><span>Thank you for the infor=
mation that you have provided. We apologize for the damaged item that you h=
ave recieved. As our compensation we would like to send you a replacement o=
rder. If you want the replacement order, can you please confirm the address=
 in where we will send the replacement?</span></p><p><span><br></span></p><=
p><span>Sincerely,</span></p><p><span>Kyle</span></p><p><span>Designer Livi=
ng</span></p><p><span><a href=3D"mailto:info@designerliving.com" target=3D"=
_blank">info@designerliving.com</a></span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br><=
/p><p><img></p><p><img></p><p><br></p><p><br></p><p>On Wed, Nov 22, 2023 at=
 10:36 AM Queenii Rozenblad &lt;<a href=3D"mailto:srozenblad90@gmail.com" t=
arget=3D"_blank">srozenblad90@gmail.com</a>&gt; wrote:<br></p><blockquote c=
lass=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;=
padding-left:1ex"><p>It=E2=80=99s too late for that because this was suppos=
ed to be a birthday present for my son and my husband tried his best to put=
 it together without instructions, and with the frame or whatever it=E2=80=
=99s called inside the headboard broken. It is =E2=80=9Cpropped =E2=80=9C u=
p by the mattress to hold it in place . I can probably take a pic of the wa=
y it bend over because the broken part is covered by the fabric=C2=A0</p><p=
><br></p><p>On Wed, Nov 22, 2023 at 10:21 AM Designer Living Inc. &lt;<a hr=
ef=3D"mailto:s-3B98A2BA304C4F71A563D8DB3CDF215D@relay.walmart.com" target=
=3D"_blank">s-3B98A2BA304C4F71A563D8DB3CDF215D@relay.walmart.com</a>&gt; wr=
ote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;bo=
rder-left:1px #ccc solid;padding-left:1ex"><p>Hello Stefanie/ Walmart-</p><=
p><br></p><p>Thank you for your email. Can you provide us a photo of the da=
maged item that you have recieved?</p><p><br></p><p>Sincerely,</p><p>Kyle</=
p><p>Designer Living</p><p><a href=3D"mailto:info@designerliving.com" targe=
t=3D"_blank">info@designerliving.com</a>=C2=A0</p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><b=
r></p><p>Dear Designer Living Inc.,=C2=A0</p><p><br></p><p>stefanie Rozenbl=
ad wants to connect with you for the order below:</p><p><br></p><p><strong>=
 Customer Order Number</strong>:=C2=A0 200011434721222</p><p><strong> Purch=
ase Order No</strong>:=C2=A0 108831911930620</p><p><strong> Reason for Cont=
act: </strong>=C2=A0Give feedback</p><p><strong> Item name/number:</strong>=
=C2=A0 510 Design Quilted Upholstered Platform Full Size Bed Frame with Hea=
dboard Wooden Charcoal/420248020</p><p><br><br></p><p><strong>Customer Mess=
age</strong>:<br></p><p>Headboard arrived broken in a damaged box, no instr=
uctions were in the box. We discovered the headboard was broken and the ins=
tructions were missing after removing the bed from the blandly damaged box =
it arrived in!</p><p><br></p><p><strong>What you need to do now:</strong></=
p><p>1. Reply to this message to contact the customer, and do so within 48 =
hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wal=
mart.com/s/guide?article=3D000006402#Customer_Service_Requirements" target=
=3D"_blank">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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</blockquote></div></div>
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