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Date: Sat, 18 Nov 2023 22:01:14 +0000
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Subject: Re: Message from Walmart.com Customer: Where is my order, 200011414495204 #Ref
 20231118003112384
From: Latrauna Frazier <c-6847109DEFC34EC1ACC06BDEAE08BA0C@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div>That&#39;s great, thank you very much.</div><div><br><div class=3D"gma=
il_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Sat, Nov 18, 2023 at 4:3=
6 PM Designer Living Inc. &lt;<a href=3D"mailto:s-6847109DEFC34EC1ACC06BDEA=
E08BA0C@relay.walmart.com">s-6847109DEFC34EC1ACC06BDEAE08BA0C@relay.walmart=
=2Ecom</a>&gt; wrote:<br></div><block=
quote class=3D"gmail_quote" style=3D"mar=
gin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir=3D"ltr=
"><div dir=3D"ltr"><div class=3D"gmail_default"><font face=3D"arial, sans-s=
erif">Thank you,=C2=A0<span style=3D"color:rgb(31,31,31);white-space:nowrap=
">Latrauna for confirming=C2=A0your shipping address.=C2=A0=C2=A0</span><sp=
an style=3D"color:black">Please
allow 24-72=C2=A0</span><em style=3D"color:black">business=C2=A0</em><span =
style=3D"color:black">hours
for processing, and 5-7=C2=A0</span><em style=3D"color:black">business</em>=
<span style=3D"color:black">=C2=A0days
for FedEx Ground delivery.=C2=A0 Tracking should be available by Wednesday =
or Thursday of next week; you are welcome to check back around this time. T=
hank
you, and have a great rest of your weekend!</span></font></div><div class=
=3D"gmail_default">

<p style=3D"margin:14.25pt 0in 3.75pt;background-image:initial;background-p=
osition:initial;background-size:initial;background-repeat:initial;backgroun=
d-origin:initial;background-clip:initial"><span style=3D"color:black;backgr=
ound-image:initial;background-position:initial;background-size:initial;back=
ground-repeat:initial;background-origin:initial;background-clip:initial"><f=
ont face=3D"arial, sans-serif">Sincerely,</font></span></p>

<p style=3D"margin:3.75pt 0in;background-image:initial;background-position:=
initial;background-size:initial;background-repeat:initial;background-origin=
:initial;background-clip:initial"><span style=3D"color:black"><font face=3D=
"arial, sans-serif">Helita</font></span></p>

<p style=3D"margin:3.75pt 0in;background-image:initial;background-position:=
initial;background-size:initial;background-repeat:initial;background-origin=
:initial;background-clip:initial"><span style=3D"color:black"><font face=3D=
"arial, sans-serif">Designer
Living Customer Service</font></span></p>

<p style=3D"margin:3.75pt 0in;background-image:initial;background-position:=
initial;background-size:initial;background-repeat:initial;background-origin=
:initial;background-clip:initial"><span style=3D"color:black"><font face=3D=
"arial, sans-serif">1-888-879-8790</font></span></p>

<p style=3D"margin:3.75pt 0in;background-image:initial;background-position:=
initial;background-size:initial;background-repeat:initial;background-origin=
:initial;background-clip:initial"><span style=3D"color:black"><a href=3D"ma=
ilto:info@designerliving.com" title=3D"blocked::mailto:info@designerliving.=
com" style=3D"color:blue" target=3D"_blank"><span style=3D"color:rgb(17,85,=
204)"><font face=3D"arial, sans-serif">info@designerliving.com</font></span=
></a></span><span style=3D"font-family:Arial,&quot;sans-serif&quot;;font-si=
ze:12pt"></span></p></div><table cellpadding=3D"0" style=3D"border-collapse=
:collapse;margin-top:0px;width:auto;font-family:&quot;Google Sans&quot;,Rob=
oto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:14px;display:block"><t=
body style=3D"display:block"></tbody></table></div><br><div class=3D"gmail_=
quote"></div></div><div dir=3D"ltr"><div class=3D"gmail_quote"><div dir=3D"=
ltr" class=3D"gmail_attr">On Sat, Nov 18, 2023 at 1:16=E2=80=AFPM Latrauna =
Frazier &lt;<a href=3D"mailto:c-6847109DEFC34EC1ACC06BDEAE08BA0C@relay.walm=
art.com" target=3D"_blank">c-6847109DEFC34EC1ACC06BDEAE08BA0C@relay.walmart=
=2Ecom</a>&gt; wrote:<br></div></div>=
</div><div dir=3D"ltr"><div class=3D"gma=
il_quote"><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8=
ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"></blockquote></=
div></div><div dir=3D"ltr"><div class=3D"gmail_quote"><blockquote class=3D"=
gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(20=
4,204,204);padding-left:1ex"><div>Yes, that address is correct.</div><div><=
br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Sat,=
 Nov 18, 2023 at 4:14 PM Designer Living Inc. &lt;<a href=3D"mailto:s-68471=
09DEFC34EC1ACC06BDEAE08BA0C@relay.walmart.com" target=3D"_blank">s-6847109D=
EFC34EC1ACC06BDEAE08BA0C@relay.walmart.com</a>&gt; wrote:<br></div><blockqu=
ote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px=
 solid rgb(204,204,204);padding-left:1ex"><p>Hello Latrauna-</p><p><br></p>=
<p>Thank you for bringing the issue to our attention. We sincerely apologiz=
e for the inconvenience caused by the non-receipt of your order. We want to=
 assure you that this is the first time we have been made aware of the situ=
ation.</p><p><br></p><p>In light of the elapsed time and as a gesture of cu=
stomer courtesy, we are initiating the process to send you a replacement fo=
r the Beautyrest Electric Throw Heated Blanket in the Brushed Long Fur Leop=
ard Oversized 50&quot;x60&quot;/1019650483. Before we proceed, could you ki=
ndly confirm whether the address provided below is where you wold like the =
replacement to be sent?</p><p><br></p><p><span style=3D"color:rgb(0,112,192=
)">Latrauna=C2=A0 Frazier</span></p><p><span style=3D"color:rgb(0,112,192)"=
><a href=3D"https://www.google.com/maps/search/2036+Ivy+Road+Orangeburg,+SC=
+29115?entry=3Dgmail&amp;source=3Dg" target=3D"_blank">2036 Ivy Road</a></s=
pan></p><p><span style=3D"color:rgb(0,112,192)"><a href=3D"https://www.goog=
le.com/maps/search/2036+Ivy+Road+Orangeburg,+SC+29115?entry=3Dgmail&amp;sou=
rce=3Dg" target=3D"_blank">Orangeburg, SC 29115</a></span></p><p><br></p><p=
>I attempted to contact you by phone, but unfortunately, the call was disco=
nnected. I left a message and would appreciate it if you could respond to t=
his email or reach out to me directly at 925-583-9307.</p><p><br></p><p>Onc=
e again, we sincerely apologize for any inconvenience this may have caused.=
 Thank you for your understanding, and we look forward to resolving this ma=
tter promptly.</p><p><br></p><p>Sincerely,</p><p>Helita</p><p>Designer Livi=
ng Customer Service</p><p>1-888-879-8790</p><p><a href=3D"mailto:info@desig=
nerliving.com" target=3D"_blank">info@designerliving.com</a></p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,=C2=A0</p><p><br></p><p>L=
atrauna Frazier wants to connect with you for the order below:</p><p><br></=
p><p><strong> Customer Order Number</strong>:=C2=A0 200011414495204</p><p><=
strong> Purchase Order No</strong>:=C2=A0 108829598960959</p><p><strong> Re=
ason for Contact: </strong>=C2=A0Where is my order</p><p><strong> Item name=
/number:</strong>=C2=A0 Beautyrest Electric Throw Heated Blanket Brushed Lo=
ng Fur Leopard Oversized 50&quot;x60&quot;/1019650483</p><p><br><br></p><p>=
<strong>Customer Message</strong>:<br></p><p>This is very sad you could hav=
e at least send me some type of update never had anything took this long to=
 arrive and not received any emails from the company</p><p><br></p><p><stro=
ng>What you need to do now:</strong></p><p>1. Reply to this message to cont=
act the customer, and do so within 48 hours, per the guidelines outlined in=
 the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#=
Customer_Service_Requirements" target=3D"_blank">Marketplace Seller Custome=
r Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
czFFqAyEQANDTrJ_L6Ezc8cOPzcRCIR-lPYHRMRU2BrZLS29f6AVejbmhJzUa7QKALuApmM9YWm=
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__-N4zlU"></p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp=
=2Erelay.walmart.com/o/eJwczF1KxDAQAODT=
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3jft6791hBjj04mW-Pby-viQnv8CAAD__3DAOpI">
</blockquote></div></div>
</blockquote></div></div><div dir=3D"ltr"><div class=3D"gmail_quote"><block=
quote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1=
px solid rgb(204,204,204);padding-left:1ex"><img width=3D"1px" height=3D"1p=
x" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczFFKxDAQANDTNJ9lJhkn=
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</blockquote></div>
</div>
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</blockquote></div></div>
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