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Date: Sat, 18 Nov 2023 21:16:10 +0000
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Subject: Re: Message from Walmart.com Customer: Where is my order, 200011414495204 #Ref
 20231118003112384
From: Latrauna Frazier <c-6847109DEFC34EC1ACC06BDEAE08BA0C@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div>Yes, that address is correct.</div><div><br><div class=3D"gmail_quote"=
><div dir=3D"ltr" class=3D"gmail_attr">On Sat, Nov 18, 2023 at 4:14 PM Desi=
gner Living Inc. &lt;<a href=3D"mailto:s-6847109DEFC34EC1ACC06BDEAE08BA0C@r=
elay.walmart.com">s-6847109DEFC34EC1ACC06BDEAE08BA0C@relay.walmart.com</a>&=
gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0=
 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello Latrauna-</p><p=
><br></p><p>Thank you for bringing the issue to our attention. We sincerely=
 apologize for the inconvenience caused by the non-receipt of your order. W=
e want to assure you that this is the first time we have been made aware of=
 the situation.</p><p><br></p><p>In light of the elapsed time and as a gest=
ure of customer courtesy, we are initiating the process to send you a repla=
cement for the Beautyrest Electric Throw Heated Blanket in the Brushed Long=
 Fur Leopard Oversized 50&quot;x60&quot;/1019650483. Before we proceed, cou=
ld you kindly confirm whether the address provided below is where you wold =
like the replacement to be sent?</p><p><br></p><p><span style=3D"color:rgb(=
0,112,192)">Latrauna=C2=A0 Frazier</span></p><p><span style=3D"color:rgb(0,=
112,192)"><a href=3D"https://www.google.com/maps/search/2036+Ivy+Road+Orang=
eburg,+SC+29115?entry=3Dgmail&amp;source=3Dg">2036 Ivy Road</a></span></p><=
p><span style=3D"color:rgb(0,112,192)"><a href=3D"https://www.google.com/ma=
ps/search/2036+Ivy+Road+Orangeburg,+SC+29115?entry=3Dgmail&amp;source=3Dg">=
Orangeburg, SC 29115</a></span></p><p><br></p><p>I attempted to contact you=
 by phone, but unfortunately, the call was disconnected. I left a message a=
nd would appreciate it if you could respond to this email or reach out to m=
e directly at 925-583-9307.</p><p><br></p><p>Once again, we sincerely apolo=
gize for any inconvenience this may have caused. Thank you for your underst=
anding, and we look forward to resolving this matter promptly.</p><p><br></=
p><p>Sincerely,</p><p>Helita</p><p>Designer Living Customer Service</p><p>1=
-888-879-8790</p><p><a href=3D"mailto:info@designerliving.com" target=3D"_b=
lank">info@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dea=
r Designer Living Inc.,=C2=A0</p><p><br></p><p>Latrauna Frazier wants to co=
nnect with you for the order below:</p><p><br></p><p><strong> Customer Orde=
r Number</strong>:=C2=A0 200011414495204</p><p><strong> Purchase Order No</=
strong>:=C2=A0 108829598960959</p><p><strong> Reason for Contact: </strong>=
=C2=A0Where is my order</p><p><strong> Item name/number:</strong>=C2=A0 Bea=
utyrest Electric Throw Heated Blanket Brushed Long Fur Leopard Oversized 50=
&quot;x60&quot;/1019650483</p><p><br><br></p><p><strong>Customer Message</s=
trong>:<br></p><p>This is very sad you could have at least send me some typ=
e of update never had anything took this long to arrive and not received an=
y emails from the company</p><p><br></p><p><strong>What you need to do now:=
</strong></p><p>1. Reply to this message to contact the customer, and do so=
 within 48 hours, per the guidelines outlined in the <a href=3D"https://sel=
lerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requiremen=
ts" target=3D"_blank">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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__-N4zlU"></p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp=
=2Erelay.walmart.com/o/eJwczF1KxDAQAODT=
bB7LTGY20zzkoZuN4IMo_hxgNj8aaCuEiujpBS=
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3jft6791hBjj04mW-Pby-viQnv8CAAD__3DAOpI">
</blockquote></div></div>
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