Subject: Re: Re: Re: Message from Walmart.com Customer: Ask a question, 200011314468324 #Ref 20231117003112265
From: Memry or Daniel Jones <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sat, 18 Nov 2023 20:15:13 +0000

Thank you for your help!

On Sat, Nov 18, 2023 at 2:08 PM Designer Living Inc. <[email-masked]> wrote:

Hello Memry-

Thank you for confirming your shipping address.  Please allow 24-72 business hours for processing, and 5-7 business days for FedEx Ground delivery.  Tracking should be available by next Wednesday or Thursday; you are welcome to check back around this time.  Meanwhile, you can just dispose or donate the wrong size set received.  Thank you, and have a great rest of your day!

Sincerely,

Helita

Designer Living

[email-masked]

===============================================================================

2029 white rd

Florence , MS 39073

Thank you.

~ Memry Jones

On Fri, Nov 17, 2023 at 2:08 PM Designer Living Inc. <[email-masked]> wrote:

Hello Memry/ Walmart-

Thank you for that information. We apologize for the wrong item size that you have recieved. As our one time courtesy, we will send you a replacement order. Can you please confirm the address in where we will send the replacement order?

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

~ Memry Jones

On Fri, Nov 17, 2023 at 9:28 AM Designer Living Inc. <[email-masked]> wrote:

Hello Daniel/ Walmart-

Thank you for your email. Can you provide us a photo of the product item label that you have received?

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Dear Designer Living Inc.,

Memry or Daniel Jones wants to connect with you for the order below:

Customer Order Number:  200011314468324

Purchase Order No:  108831587101365

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces 9-Piece Queen Comforter Sets Microfiber Bed in a Bag Bedding Set with Sheets and Side Pockets,Navy/Red Stripe/420017759

Customer Message:

I received a full size but ordered a queen size.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team