Subject: Re: RE: RE:Message from Walmart.com Customer: Where is my order, 200011310339364 #Ref 20231110003111557
From: Jodie Parker <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 13 Nov 2023 18:37:19 +0000

thankyou, can i Please get tracking #.

thankyou

Jodie Parker

Sent: Monday, November 13, 2023 at 10:25 AM

From: "Designer Living Inc." <[email-masked]>

To: "Jodie Parker" <[email-masked]>

Subject: RE:Re: RE:Message from Walmart.com Customer: Where is my order, 200011310339364 #Ref 20231110003111557

Hello Jodie/ Walmart -

Thank you for confirming your shipping address. We have processed the replacement order. Please allow 5-7 business days for FedEx Ground delivery. We apologize for the circumstances.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

address  is  jodie Parker,

24  Rockwell  Road

Plattsburgh  ,  NY   12901

thankyou  for  your  time

Sent: Friday, November 10, 2023 at 10:08 AM
From: "Designer Living Inc."

Hello Jodie/ Walmart-

Thank you for your email. Unfortuantely, we cannot see further into FedEx system as to why there have been no scans for this package. As our one time courtesy, we will send you a replacement order. Can you please confirm the address in where we will send the replacement order?

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Dear Designer Living Inc.,

Jodie Parker wants to connect with you for the order below:

Customer Order Number:  200011310339364

Purchase Order No:  108830760612392

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces 9-Piece Down Alternative Queen Size Bed in a Bag Comforter Set with Sheets and Side Pockets, Blue/Red/1772840977

Customer Message:

i  have  been  waiting  for  over a  week  where is  my  Package

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team