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[209.85.220.41]) by mx.google.com with SMTPS id o18-20020ac85552000000b0041812c64667sor2456028qtr.1.2023.11.09.13.34.57 for (Google Transport Security); Thu, 09 Nov 2023 13:34:57 -0800 (PST) Received-SPF: pass (google.com: domain of marisol.garfias@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=YBCfjB2B; spf=pass (google.com: domain of marisol.garfias@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=marisol.garfias@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1699565696; x=1700170496; darn=designerliving.com; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:from:to:cc:subject:date:message-id:reply-to; bh=fUGBFYECG60C7RYdB8dtDQgDsll6fQ/rRsvINSRnF/0=; b=YBCfjB2BiA2Zmdj/mSIDg0AagCe+76ZABm4ihERz3C3did2CL8p8t0OhqREsV7+u0q O22PnHjXe4U6y7/Xd/k8UT1Kc09gVN3VU1XCC0xcNgBp4G0IZWDjfrrGWymsa+BeClTd v1M7nQLpwtnxINJiSu0xImBhZAKM+AhgZsgcQ07t1bOiISjbrRs0SI6cDbg/740Wl1AR M0lL5Q81nxitvJUTc5UK+FinuaK5XJUNoQk9zF+DkQ0CZ5NND64kR323g92TbctNSaKv bY/Ss+V2PE2cCNpIUg79yhIVZ7EcQoo2R3FFlbLtyal3Uny8pOAIWjfP4FpybLSEmrDZ tjQw== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1699565696; x=1700170496; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:x-gm-message-state:from:to:cc:subject:date :message-id:reply-to; bh=fUGBFYECG60C7RYdB8dtDQgDsll6fQ/rRsvINSRnF/0=; b=S4xougphaALLXDQSvaeNdmStyOsbPfy2sSbYvh2jDQL8Wr6CMWwFqOwVOTO8Sc3iA4 unrikTSuiU7ndMWSFsGBog7lfgh9TBwmTC/A7j2Eq/UN1FJ/Zj8jUtLRJVE/VmCLNOQI /2jOCOCoVi3IQApJGnwhO/5g6KhkUyiwwvTezcjUvT3QrXbf32wXv1Jh+6MUMzTbwvIA ydpD5i4T4jd3B7VzzrKE7gUwhcrTZ9ES5aKcNS2iyfjWYkDNfM1hTBNLvZxJNyUIbU36 yx61yc2UY0tVFnRV05lDPnwjzh1G3bKtFUAXsrJlyw+manluCJdEZpIexhTxmsOVZlmW 21hw== X-Gm-Message-State: AOJu0YxvmiiH2JQkO+VF134IMYBODQndx6OS03DJZXW43Lw1wgO+FoL2 suEYVsKweiSlvcZ/pTxbA+W5TekUCQPerdqvDfixOvzfw48HuDOu X-Google-Smtp-Source: AGHT+IGpRwg6xjM3BMLvYclGbm2NvexsyVouLhFe/1gTdVjh3WpYvO7uRII4HNHq/ZGbIGO1rIC9HKMQn4CA+mQ3b7w= X-Received: by 2002:a05:622a:151:b0:41c:bc89:9cf5 with SMTP id v17-20020a05622a015100b0041cbc899cf5mr6664033qtw.56.1699565696506; Thu, 09 Nov 2023 13:34:56 -0800 (PST) From: Marisol Garfias References: <9c1014169d80ce94@9dd1ece912d95219> In-Reply-To: MIME-Version: 1.0 X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQI8lrpA+DoowiWsGIEMQ+Cjxij7hwKlkoQjAtkB1YSvgYb/UA== Date: Thu, 9 Nov 2023 13:34:54 -0800 Message-ID: Subject: RE: Fwd: Confirmation - Order Number D23A3105DD #Ref 20231107003111170 To: info@designerliving.com Content-Type: multipart/related; boundary="0000000000009d33af0609bef941" --0000000000009d33af0609bef941 Content-Type: multipart/alternative; boundary="0000000000009d33ae0609bef940" --0000000000009d33ae0609bef940 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Kyle, Any update on this? Thank you and please do not hesitate to contact me if there is anything further that you may need. *Marisol Garfias** | **Showroom/Account Manager* [image: 1898234_10151938841353671_1163750362_n] *Email:marisol.garfias@jlahome.com * *Cell: 818.322.7850** PST * *Office Hrs: M-F 8am-5pm PST* *From:* Customer Service info@designerliving.com *Sent:* Tuesday, November 7, 2023 1:54 PM *To:* Marisol Garfias *Subject:* Re: Fwd: Confirmation - Order Number D23A3105DD #Ref 20231107003111170 Hello Marisol- Thank you for your email. We are sorry to hear your order has not arrived. Unfortunately, we cannot see further into FedEx's system as to why you did not receive this package; therefore, we have opened a lost package investigation with FedEx. Generally, this will take anywhere between 1-8 business days to resolve; however, it can be completed sooner. Once FedEx completes their investigation, they will notify us of the results; and we in turn will contact you with an update. We appreciate your patience while the investigation is in progress. Thank you! [image: Image removed by sender.] Sincerely, Kyle Designer Living Customer Service 1-888-879-8790 info@designerliving.com On Wed, Nov 8, 2023 at 5:04=E2=80=AFAM Marisol Garfias wrote: Hello Kyle, We did check all surrounding areas and no package was seen. The attached image does not look like our porch at all. When we spoke to FedEx they told me the address on my order was incorrect on the shipping label and asked for me to contact designerliving. Thank you and please do not hesitate to contact me if there is anything further that you may need. Marisol Garfias |Las Vegas Showroom /Account Manager Cell:818.322.7850 PST Office Hrs: M-F 8am-5pm PST On Tue, Nov 7, 2023, 12:52 PM info@designerliving.com < info@designerliving.com> wrote: Hello Wendy/ Walmart- Thank you for your email. Upon checking with FedEx, your order#:D23A3105DD with the tracking#: 785823832075/785823825257 has been delivered on 11/7/23. We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced. Sincerely, Kyle Designer Living Customer Service 1-888-879-8790 info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Good afternoon, I received notification my order was delivered but image of delivery was no where near my porch. I contacted FedEx about my packages but they stated the address was incorrect. Which is correct based on my order confirmation. Can you assist me with this? Thank you and please do not hesitate to contact me if there is anything further that you may need. Marisol Garfias |Las Vegas Showroom /Account Manager Cell:818.322.7850 PST Office Hrs: M-F 8am-5pm PST ---------- Forwarded message --------- From: Date: Tue, Oct 31, 2023, 10:51 AM Subject: Confirmation - Order Number D23A3105DD To: [image: Image removed by sender. DesignerLiving LOGO] NEW | BEDDING | FURNITURE | HOME DECOR | SALE BEDDING | FURNITURE | HOME DECORNEW | SALE Thank you for your order marisol.garfias ! Visit Your Account for more information on your order status, rewards, gift card balance, and more. Need to make a change to your order? Go to Your Account within 30 minutes of your purchase to edit your order information. Need to get in touch with our Customer Service Team? Email info@designerliving.com or call 1.888.879.8790 (MON - FRI, 10:00 AM - 6:30 PM EST AND 7:00 AM - 3:30 PM PST). If you want to exchange or return your product(s), please see our Return Policy . If you want more information, please see our FAQ . Thank you for shopping with us. Designer Living Order Summary Order Date: 2023-10-31T17:50:56.5300000|Order #: D23A3105DD Shipping Address: Helen Majano 5659 1/2 Willowcrest Ave North Hollywood, CA, 91601 US 818-284-8615 helenmajano3@gmail.com Shipping Method: Free Shipping Items Regular Price: $870.05 Discount: -$505.07 Coupon: -$182.50 Sales Tax: $18.70 Shipping Fee: $0.00 Require Signature: $0.00 Order Total: $201.18 Designer Living Dollars: -$0.00 Voucher or Gift Card: -$0.00 Charged $201.18 [image: Image removed by sender.] Rolling Waves Triptych 3-piece Canvas Wall Art Set INK+IVY SIZE:See below COLOR:Blue QTY:1TOTAL:$42.49 [image: Image removed by sender.] Newport Abstract Area Rug Madison Park SIZE:8x10' COLOR:Multi QTY:1TOTAL:$139.99 [image: Image removed by sender. DesignerLiving LOGO] [image: Image removed by sender. Instagram] [image: Image removed by sender. Facebook] [image: Image removed by sender. Youtube] [image: Image removed by sender. Pinterest] [image: Image removed by sender. Twitter] 550 Northport Parkway Port Wentworth, GA 31407 USA Manage Profile & Unsubscribe =C2=A92022 Designer Living Inc. --0000000000009d33ae0609bef940 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Hello Kyle,

=C2=A0

An= y update on this?

=C2=A0

=C2=A0<= /p>

Thank you and please do not hesitate to contact m= e if there is anything further that you may need.

=C2=A0

Marisol Garfias=C2=A0 | Showroom/Account Manager

<= img border=3D"0" width=3D"200" height=3D"95" style=3D"width:2.0833in;height= :.9895in" id=3D"Picture_x0020_11" src=3D"cid:image001.jpg@01DA1311.85EE7520= " alt=3D"1898234_10151938841353671_1163750362_n">

Email:marisol.garfias@jlahome.com

Cell: 818.322.7850 PS= T

Office Hrs: M-F 8a= m-5pm PST

=C2=A0

=C2=A0

From: Customer Servic= e info@designerliving.com &l= t;info@designerliving.com>= ;
Sent: Tuesday, November 7, 2023 1:54 PM
To: Marisol = Garfias <marisol.garfias@= jlahome.com>
Subject: Re: Fwd: Confirmation - Order Number= D23A3105DD #Ref 20231107003111170

=C2=A0

Hello=C2=A0Marisol-

=C2=A0

Thank you = for your email. We are sorry to hear your order has not arrived. Unfortunat= ely, we cannot see further into FedEx's system as to why you did not re= ceive this package; therefore, we have opened a lost package investigation = with FedEx. Generally, this will take anywhere between 1-8 business days to= resolve; however, it can be completed sooner. Once FedEx completes their i= nvestigation, they will notify us of the results; and we in turn will conta= ct you with an update. We appreciate your patience while the investigation = is in progress. Thank you!

3D"Image

=C2=A0

Sincerely,

Kyle

Designer Living Customer Service

1-888-= 879-8790

info@designerliving.com

=C2=A0

O= n Wed, Nov 8, 2023 at 5:04=E2=80=AFAM Marisol Garfias <marisol.garfias@jlahome.com> wrote:

Hello Kyle,

=C2=A0

We did check all surrounding areas and no package w= as seen. The attached image does not look like our porch at all. When we sp= oke to FedEx they told me the address on my order=C2=A0was incorrect on the= shipping label and asked for me to contact designerliving.

<= p class=3D"MsoNormal">=C2=A0

Thank you and p= lease do not hesitate to contact me if there is anything further that you m= ay need.
=C2=A0
Marisol Garfias=C2=A0|Las Vegas Showroom /Account Man= ager
Cell:818.322.7850 PST
Office Hrs: M-F 8am-5pm PST

=C2=A0= =C2=A0=C2=A0

=C2=A0

On Tue, Nov 7, 2023, 12:52 PM info@designerliving.com <<= a href=3D"mailto:info@designerliving.com" target=3D"_blank">info@designerli= ving.com> wrote:

Hello Wendy/ Walmart-

=C2=A0

Thank you for your em= ail.=C2=A0 Upon checking with FedEx, your order#:D23A3105DD=C2=A0with the t= racking#:=C2=A0785823832075/785823825257 has been delivered on 11/7/23.=C2= =A0 We ask that you first check with other family members, neighbors and ar= ound the outside of your home to ensure the package was not misplaced.=C2= =A0

=C2=A0

Sincerely,

Kyle

Designer Living Customer= Service

1-888-879-8790

info@designerliving.com

=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

=C2=A0

Good afternoon,

I receiv= ed notification my order was delivered but image of delivery was no where n= ear my porch. I contacted FedEx about my packages but they stated the addre= ss was incorrect. Which is correct based on my order confirmation.=C2=A0 Ca= n you assist me with this?

Thank you and please do not hesitate to co= ntact me if there is anything further that you may need.
=C2=A0
Maris= ol Garfias=C2=A0|Las Vegas Showroom /Account Manager
Cell:818.322.7850 P= ST
Office Hrs: M-F 8am-5pm PST

=C2=A0=C2=A0=C2=A0

=C2=A0

---------- Forwarded message ---------
From: <noreply@designerliving.com= >
Date: Tue, Oct 31, 2023, 10:51 AM
Subject: Confirmation - Order = Number D23A3105DD
To: =C2=A0<marisol.garfias@jlahome.com>



= =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2= =A0 =C2=A0 =C2=A0

3D"Image

=

NEW

=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2= =A0=C2=A0=C2=A0

BEDDING

=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0<= /span>

FURNITURE

=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0

HOME=C2=A0DECOR

=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0

SALE=

=C2=A0

<= /tr>
=

BEDDING= =C2=A0|=C2=A0FURNITURE=C2=A0|=C2=A0HOME DECORNEW=C2=A0|=C2=A0SALE

=C2=A0

Thank you for your order m= arisol.garfias !

Visit=C2=A0Your Account=C2=A0for more information on your order status, = rewards, gift card balance, and more.

Need to make a change to= your order? Go to=C2=A0Your Account=C2=A0within 30 minutes of your purchase to edit your order information.<= /p>

Need to get in touch with our Customer Service Team? Email= =C2=A0info@designerliving.com=C2=A0or call 1.888= .879.8790 =C2=A0(MON - FRI, 10:00 AM - 6:30 PM EST AND 7:00 AM - 3:30 PM PS= T).

If you want to exchange or return your product(s), please se= e our=C2=A0Return Policy.

<= /td>

If you want more information, please see our=C2=A0FAQ.

Thank you for shopping with u= s.

Designer Living

=C2=A0

<= table class=3D"MsoNormalTable" border=3D"0" cellpadding=3D"0" width=3D"640"= style=3D"width:480.0pt">

=C2=A0

Order Summary

Order Date: =C2=A02023-10-31T17:50:56.5300000|Order #: D23A3105DD

=C2=A0

=

Shipping Address:

Helen Majano

5659 = 1/2 Willowcrest Ave

North Hollywood, CA, 91601

US

=

818-284-8615

helenmajano3@gm= ail.com

=C2=A0=

Shipping Method:

Free Shipping

=C2=A0<= /span>

=C2=A0

=C2=A0

<= tr>

Items

Reg= ular Price:

$870.05

=

Discount:

-$505.07

= Coupon:

-$182.50

Sales Tax:

$18.70

Ship= ping Fee:

$0.00

Require Signature:

$0.00

=C2=A0

<= /tr>

Order Total:

$= 201.18

Designer Living Do= llars:

-$0.00

Voucher or Gift Card:

-$0.00

Charged

$201.18=

= =C2=A0

=C2=A0

3D"Image

Rolling Waves Triptych 3-piece Canvas W= all Art Set

<= /td>

INK+IVY

SIZE:See below =C2=A0COLOR:Bl= ue

QTY:= 1TOTAL:$42.49

=C2=A0

3D"Image

Newport Abstract Area Rug

Madison Park

SIZE:8x10' =C2=A0COLOR:Multi

QTY:1TOT= AL:$139.99

=

=C2=A0

<= tr>

=C2=A0=

=C2=A0

= <= tr>

<= /td>

3D"Image

=C2=A0=C2=A0=C2=A0=C2=A0

3D"Image

=C2=A0=C2=A0=C2=A0=C2=A0

3D"Image

=C2=A0=C2=A0=C2=A0=C2=A0

3D"Image=

=C2=A0=C2=A0=C2=A0=C2=A0

3D"Image

=C2=A0<= /span>

=

550 Northport Parkway
Por= t Wentworth, GA 31407 USA

Manage Profile & Unsubscribe

=C2=A92022 Designer Liv= ing Inc.

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