Subject: RE: EXT: RE:RE: EXT: RE:RE: We've received your dispute case #05788768! #Ref 20231028003110314 [ ref:!00D610ZKTc.!5008Y02IvpmS:ref ]
From: Walmart Partner Support <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 31 Oct 2023 12:43:21 +0000 (GMT)

Hello,

Thank you for reaching out to Walmart Partner Support.?I am Afreen,?the associate?who?has been assigned to?your case today. I hope?you?have?been?having?a?phenomenal?day so far!

I understand your concern regarding the different item that you have received. I apologize for the inconvenience caused. I would be happy to investigate this further and give you additional information on the next steps moving forward. But before that,?I request you to provide the item images of the return item to investigate and assist you better.?

I look forward to your reply, so we get this resolved for you. Your case status is updated to "Need Info" status, and you have five days to respond with the requested information for this case to remain open. If we do not hear back within this time, this case may automatically update to the Closed state, and any further queries insistence needs the creation of a new case.

Wishing?you?a?happy?and fulfilling?day!

Best regards,

Afreen khan.
Walmart Partner Support
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