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Date: Mon, 30 Oct 2023 05:09:44 +0000
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Subject: Re: Message from Walmart.com Customer:  Ask a question, 200011446981494   #Ref
 2023100200318590
From: Julie Smith <c-447B788E95D44BFF8E1DDADD1E323DCC@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<style>@font-face{font-family:Calibri;panose-1:2 15 5 2 2 2 4 3 2 4;}</styl=
e><font face=3D"Calibri"><p dir=3D"ltr">I sent the bed back</p>
<br><br>On October 24, 2023, at 7:17 AM, "Designer Living Inc." &lt;s-447B7=
88E95D44BFF8E1DDADD1E323DCC@relay.walmart.com&gt; wrote:<br><br><br></font>=
<p>Hello J<span style=3D"text-wrap: wrap;">ulie/ Walmart-</span></p><p><spa=
n style=3D"text-wrap: wrap;"><br/></span></p><p><span style=3D"text-wrap: w=
rap;">Thank you for your email. Kindly proceed to your Walmart account to p=
rocess a return request. Please note that Walmart and Designer Living has a=
 strict 30 day return policy. The time frame will start on the day the pack=
age was delivered.</span></p><p><span style=3D"text-wrap: wrap;"><br/></spa=
n></p><p><span style=3D"text-wrap: wrap;">Sincerely,</span></p><p><span sty=
le=3D"text-wrap: wrap;">Kyle</span></p><p><span style=3D"text-wrap: wrap;">=
Designer Living</span></p><p><span style=3D"text-wrap: wrap;"><a href=3D"ma=
ilto:info@designerliving.com">info@designerliving.com</a></span></p><p>=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D</p><p></p><p><span style=3D"font-family:Calibri"><p>You have to s=
end a return lable</p><br/><br/>On October 2, 2023, at 1:57 PM, &quot;Desig=
ner Living Inc.&quot; </span></p><p></p><p>Hello&nbsp;<span style=3D"text-w=
rap: wrap;">Julie/ Walmart-</span></p><p><span style=3D"text-wrap: wrap;"><=
br/></span></p><p><span style=3D"text-wrap: wrap;">Thank you for your email=
=2E The order&nbsp; has not been return=
ed to us yet and FedEx did not notify=20=
us that the order wwas cancelled and will be shipped back yo us. Therefore =
we will wait for the order to be returned to us before we can process the r=
efund request.&nbsp;</span><span style=3D"font-family: Arial, sans-serif;">=
Please be advised once a return has been received, our warehouse inspects a=
ll returns, to ensure that items are not damaged etc. and are in their orig=
inal packaging.&nbsp;&nbsp;They will then process the paperwork and forward=
 onto our Customer Service team to process the refund.&nbsp;&nbsp;The whole=
 process takes approximately 15-20 business days.&nbsp;&nbsp;Once your refu=
nd has been processed you will be notified by email.</span></p><p><span sty=
le=3D"font-family: Arial, sans-serif;"><br/></span></p><p><span style=3D"fo=
nt-family: Arial, sans-serif;">Sincerely,</span></p><p><span style=3D"font-=
family: Arial, sans-serif;">Kyle</span></p><p><span style=3D"font-family: A=
rial, sans-serif;">Designer Living</span></p><p><span style=3D"font-family:=
 Arial, sans-serif;"><a href=3D"mailto:info@designerliving.com">info@design=
erliving.com</a></span></p><p><span style=3D"text-wrap: wrap;"></span></p><=
p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p><p><br/></p><p><span style=3D"font-family:Calibri"></spa=
n></p><p>Hi I talked to walmart and they said they cancelled the order if y=
ou sent this to 2213 st George I will not receive it I have not lived there=
 in five years I ordered another one&nbsp; to come to my new address, pleas=
e call Julie 925435. 8893</p><p><br/><br/>On October 2, 2023, at 8:34 AM, &=
quot;Designer Living Inc.&quot;</p><p><br/></p><p><br/></p><p>Hello <span s=
tyle=3D"text-wrap: wrap;">Julie&nbsp;</span>/ Walmart-</p><p>&nbsp;</p><p>T=
hank you for your email.&nbsp; Unfortunately, it is too late to cancel/ edi=
t information for Order # <span style=3D"text-wrap: wrap;">200011446981494<=
/span>/ Purchase Order No: <span style=3D"text-wrap: wrap;">108827699858403=
</span>, as this order is already processing and too far into the system to=
 prevent shipment at this time. We highly suggest that you contact FedEx to=
 negotiate on how you can receive your package or you can pick it up in a l=
ocal FedEx warehouse.</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Design=
er Living Customer Service</p><p>1-888-879-8790</p><p>info@designerliving.c=
om</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>Dear Designer Living Inc.,&nbsp;</p=
><p><br/></p><p>Julie &nbsp;Smith wants to connect with you for the order b=
elow:</p><p><br/></p><p><strong> Customer Order Number</strong>:&nbsp; 2000=
11446981494</p><p><strong> Purchase Order No</strong>:&nbsp; 10882769985840=
3</p><p><strong> Reason for Contact: </strong>&nbsp;Ask a question</p><p><s=
trong> Item name/number:</strong>&nbsp; Comfort Spaces Cozy 3-Piece Full/Qu=
een Comforter Sets Luxe Velvet All Season Down Alternative Bedding Set Blus=
h Pink/1544654765</p><p><br/><br/></p><p><strong>Customer Message</strong>:=
<br/></p><p>Hi I ordered this from you but found out they were sending it b=
ack to my &nbsp;old address jam sorry I will order</p><p><br/></p><p><stron=
g>What you need to do now:</strong></p><p>1. Reply to this message to conta=
ct the customer, and do so within 48 hours, per the guidelines outlined in =
the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#C=
ustomer_Service_Requirements">Marketplace Seller Customer Care Requirements=
=2E</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/><br/></p><p>Thank =
you,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br/></p><p><img wid=
th=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/e=
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