Subject: Re: Message from Walmart.com Customer: Where is my order, 200011508157419 #Ref 20231027003110273
From: Shannon Korrey <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Fri, 27 Oct 2023 19:46:32 +0000

Here is the label. I have also reached out to FedEx center in Ft. Morgan, Co. 970-747-7054, talked to Eric. He said a relabel was issued and put on this box which is the wrong box and he is searching to try to find my package from you.

On Fri, Oct 27, 2023 at 12:51 PM Designer Living Inc. <[email-masked]> wrote:

Hello Shannon/ Walmart-

Thank you for your email. Can you provide us a photo of the item that you have received including the item label? Thanks.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Dear Designer Living Inc.,

Shannon Korrey wants to connect with you for the order below:

Customer Order Number:  200011508157419

Purchase Order No:  108829599815784

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces 3-Piece Full/Queen Cotton  Comforter Sets  Geometric Design Bedding Set Gray/1448168219

Customer Message:

Hello, our customer received the wrong item on the order, please reach them out via email/phone call to provide a response for replacement or refund.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team