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Date: Thu, 26 Oct 2023 16:22:51 +0000
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Subject: Re: Message from Walmart.com Customer:  Where is my order, 200011418056683 
 #Ref 20231025003010145
From: Carol Berkebile <c-40E9F787C14040CCAAD97C78CDD38735@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">At 12:00 pm I finally received my order=
=2E I haven=E2=80=99t opened the box as ye=
t but I will later today. Right now=
 I=E2=80=99m worn out from worry so I=E2=80=99m gonna rest! &nbsp;Thank you=
 guys for all your help and concern=E2=9D=A4=EF=B8=8F=E2=9D=A4=EF=B8=8F=E2=
=9D=A4=EF=B8=8F. Walmart and employees are #1 in my book.<br><br><div dir=
=3D"ltr">Sent from my iPad</div><div dir=3D"ltr"><br><blockquote type=3D"ci=
te">On Oct 26, 2023, at 12:06 PM, Designer Living Inc. &lt;s-40E9F787C14040=
CCAAD97C78CDD38735@relay.walmart.com&gt; wrote:<br><br></blockquote></div><=
blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p>Hello Carol/ Walmart-=
</p><p><br></p><p>FedEx responded and said that the order is still in trans=
it. Please allow 5-8 days for FedEx ground delivery starting from the day t=
he package was shipped.</p><p><br></p><p>Sincerely,</p><p>Kyle</p><p>Design=
er Living</p><p>info@designerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>11:46 am=
 still no package. Carol B.<br><br></p><p>Sent from my iPad</p><p><br></p><=
blockquote>On Oct 26, 2023, at 10:00 AM, Designer Living Inc.</blockquote><=
blockquote><p>=EF=BB=BF</p><p>Hello Carol/ Walmart-</p><p><br></p><p>Thank =
you for your email. Upon checking with FedEx the order is still in transit.=
 Please let us know if you did not receive the package yet so that we can c=
ontact FedEx regarding the status of the order, thank you.</p><p><br></p><p=
>Sincerely,</p><p>Kyle</p><p>Designer Living</p><p>info@designerliving.com<=
/p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</p><p>Trisha, Carol Berkebile here. I wanted to touch ba=
se with you and let you know that it=E2=80=99s 8:21 pm Wednesday night and =
I will be going to bed around 9:00. I checked the progress on the Walmart t=
racker and the truck hasn=E2=80=99t budged. It is still in Ft. Mill, SC whi=
ch is 30ish miles from Monroe. I don=E2=80=99t want to cancel my order as I=
 really need the</p><p>comforter. I have left my outside light on for the d=
river so he can tell where to place it should he come later tonight.</p><p>=
I thank you for jumping right in to settle the matter. You are a true troop=
er lady=F0=9F=91=8Dand&nbsp;</p><p>Walmart is blessed to have you interveni=
ng for their customers. Enjoy your evening and don=E2=80=99t worry=E2=80=A6=
this time tomorrow night after a good wash job=E2=80=A6this old lady will b=
e enjoying her new pretty bed comforter=F0=9F=98=8A. God bless=E2=80=A6Caro=
l Berkebile<br><br></p><p>Sent from my iPad</p><p><br></p><blockquote>On Oc=
t 25, 2023, at 6:25 PM, Designer Living Inc.</blockquote><blockquote><p>=EF=
=BB=BF</p><p><span style=3D"text-wrap: nowrap;">Hello Carol / Walmart Team =
-</span></p><p><span style=3D"text-wrap: nowrap;"><br></span></p><p><span s=
tyle=3D"text-wrap: nowrap;">Thank you for reaching out to us. We can confir=
m that your package with FedEx tracking number 785349614846 is out for deli=
very today and should arrive to you soon. Please keep an eye out for the de=
livery and let us know as soon as you receive the item.</span></p><p><span =
style=3D"text-wrap: nowrap;"><br></span></p><p><span style=3D"text-wrap: no=
wrap;">If for any reason you do not receive the package or have any questio=
ns or concerns, please do not hesitate to contact us and we will be happy t=
o assist you further.</span></p><p><span style=3D"text-wrap: nowrap;"><br><=
/span></p><p><span style=3D"text-wrap: nowrap;">Thank you for choosing our =
services and we hope you have a great day!&nbsp;</span></p><p><span style=
=3D"text-wrap: nowrap;"><br></span></p><p><span style=3D"text-wrap: nowrap;=
">Best regards,&nbsp;</span></p><p><span style=3D"text-wrap: nowrap;"><br><=
/span></p><p><span style=3D"text-wrap: nowrap;">Trisha</span></p><p><span s=
tyle=3D"text-wrap: nowrap;">Designer Living Customer Service</span></p><p><=
span style=3D"text-wrap: nowrap;">1-888-879-8790</span></p><p><span style=
=3D"text-wrap: nowrap;">info@designerliving.com</span></p><p>=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>Carol B=
erkebile wants to connect with you for the order below:</p><p><br></p><p><s=
trong> Customer Order Number</strong>:&nbsp; 200011418056683</p><p><strong>=
 Purchase Order No</strong>:&nbsp; 108829599602334</p><p><strong> Reason fo=
r Contact: </strong>&nbsp;Where is my order</p><p><strong> Item name/number=
:</strong>&nbsp; Madison Park Seabed King/Cal King Comforter Set Microfiber=
 Sateen Costal Blue Bedding Set, 3-Piece/1501332122</p><p><br><br></p><p><s=
trong>Customer Message</strong>:<br></p><p>My name is Carol Berkebile. I li=
ve at 1205 Diana Lee Lane- Monroe, NC &nbsp;I ordered a comforter and shams=
 from Walmart. My order is supposed to be delivered today but looking at pr=
ogress of the delivery truck=E2=80=A6it=E2=80=99s not going to happen. The =
truck hasn=E2=80=99t moved in several hours. I want to know what is the hol=
d up?

Thank you,
Carol Berkebile</p><p><br></p><p><strong>What you need to do now:</strong><=
/p><p>1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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