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Date: Thu, 26 Oct 2023 15:47:48 +0000
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Subject: Re: Message from Walmart.com Customer:  Where is my order, 200011418056683 
 #Ref 20231025003010145
From: Carol Berkebile <c-40E9F787C14040CCAAD97C78CDD38735@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">11:46 am still no package. Carol B.<br>=
<br><div dir=3D"ltr">Sent from my iPad</div><div dir=3D"ltr"><br><blockquot=
e type=3D"cite">On Oct 26, 2023, at 10:00 AM, Designer Living Inc. &lt;s-40=
E9F787C14040CCAAD97C78CDD38735@relay.walmart.com&gt; wrote:<br><br></blockq=
uote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p>Hello Car=
ol/ Walmart-</p><p><br></p><p>Thank you for your email. Upon checking with =
FedEx the order is still in transit. Please let us know if you did not rece=
ive the package yet so that we can contact FedEx regarding the status of th=
e order, thank you.</p><p><br></p><p>Sincerely,</p><p>Kyle</p><p>Designer L=
iving</p><p>info@designerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>Trisha, Carol =
Berkebile here. I wanted to touch base with you and let you know that it=E2=
=80=99s 8:21 pm Wednesday night and I will be going to bed around 9:00. I c=
hecked the progress on the Walmart tracker and the truck hasn=E2=80=99t bud=
ged. It is still in Ft. Mill, SC which is 30ish miles from Monroe. I don=E2=
=80=99t want to cancel my order as I really need the</p><p>comforter. I hav=
e left my outside light on for the driver so he can tell where to place it =
should he come later tonight.</p><p>I thank you for jumping right in to set=
tle the matter. You are a true trooper lady=F0=9F=91=8Dand&nbsp;</p><p>Walm=
art is blessed to have you intervening for their customers. Enjoy your even=
ing and don=E2=80=99t worry=E2=80=A6this time tomorrow night after a good w=
ash job=E2=80=A6this old lady will be enjoying her new pretty bed comforter=
=F0=9F=98=8A. God bless=E2=80=A6Carol Berkebile<br><br></p><p>Sent from my =
iPad</p><p><br></p><blockquote>On Oct 25, 2023, at 6:25 PM, Designer Living=
 Inc.</blockquote><blockquote><p>=EF=BB=BF</p><p><span style=3D"text-wrap: =
nowrap;">Hello Carol / Walmart Team -</span></p><p><span style=3D"text-wrap=
: nowrap;"><br></span></p><p><span style=3D"text-wrap: nowrap;">Thank you f=
or reaching out to us. We can confirm that your package with FedEx tracking=
 number 785349614846 is out for delivery today and should arrive to you soo=
n. Please keep an eye out for the delivery and let us know as soon as you r=
eceive the item.</span></p><p><span style=3D"text-wrap: nowrap;"><br></span=
></p><p><span style=3D"text-wrap: nowrap;">If for any reason you do not rec=
eive the package or have any questions or concerns, please do not hesitate =
to contact us and we will be happy to assist you further.</span></p><p><spa=
n style=3D"text-wrap: nowrap;"><br></span></p><p><span style=3D"text-wrap: =
nowrap;">Thank you for choosing our services and we hope you have a great d=
ay!&nbsp;</span></p><p><span style=3D"text-wrap: nowrap;"><br></span></p><p=
><span style=3D"text-wrap: nowrap;">Best regards,&nbsp;</span></p><p><span =
style=3D"text-wrap: nowrap;"><br></span></p><p><span style=3D"text-wrap: no=
wrap;">Trisha</span></p><p><span style=3D"text-wrap: nowrap;">Designer Livi=
ng Customer Service</span></p><p><span style=3D"text-wrap: nowrap;">1-888-8=
79-8790</span></p><p><span style=3D"text-wrap: nowrap;">info@designerliving=
=2Ecom</span></p><p>=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&=
nbsp;</p><p><br></p><p>Carol Berkebile wants to connect with you for the or=
der below:</p><p><br></p><p><strong> Customer Order Number</strong>:&nbsp; =
200011418056683</p><p><strong> Purchase Order No</strong>:&nbsp; 1088295996=
02334</p><p><strong> Reason for Contact: </strong>&nbsp;Where is my order</=
p><p><strong> Item name/number:</strong>&nbsp; Madison Park Seabed King/Cal=
 King Comforter Set Microfiber Sateen Costal Blue Bedding Set, 3-Piece/1501=
332122</p><p><br><br></p><p><strong>Customer Message</strong>:<br></p><p>My=
 name is Carol Berkebile. I live at 1205 Diana Lee Lane- Monroe, NC &nbsp;I=
 ordered a comforter and shams from Walmart. My order is supposed to be del=
ivered today but looking at progress of the delivery truck=E2=80=A6it=E2=80=
=99s not going to happen. The truck hasn=E2=80=99t moved in several hours. =
I want to know what is the hold up?

Thank you,
Carol Berkebile</p><p><br></p><p><strong>What you need to do now:</strong><=
/p><p>1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
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