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Date: Thu, 26 Oct 2023 14:55:11 +0000
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Subject: Re: Message from Walmart.com Customer:  Where is my order, 200011418056683 
 #Ref 20231025003010145
From: Carol Berkebile <c-40E9F787C14040CCAAD97C78CDD38735@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">I live in the country in the woods on 6=
 acres. There=E2=80=99s NO WAY anyone can see my delivery from my street no=
r my driveway. We=E2=80=99re getting the runaround here! Seller get in your=
 car and deliver my order NOW! &nbsp; Carol Berkebile<br><br><div dir=3D"lt=
r">Sent from my iPad</div><div dir=3D"ltr"><br><blockquote type=3D"cite">On=
 Oct 26, 2023, at 10:00 AM, Designer Living Inc. &lt;s-40E9F787C14040CCAAD9=
7C78CDD38735@relay.walmart.com&gt; wrote:<br><br></blockquote></div><blockq=
uote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p>Hello Carol/ Walmart-</p><p=
><br></p><p>Thank you for your email. Upon checking with FedEx the order is=
 still in transit. Please let us know if you did not receive the package ye=
t so that we can contact FedEx regarding the status of the order, thank you=
=2E</p><p><br></p><p>Sincerely,</p><p>K=
yle</p><p>Designer Living</p><p>info@d=
esignerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>Trisha, Carol Berkebile here. I =
wanted to touch base with you and let you know that it=E2=80=99s 8:21 pm We=
dnesday night and I will be going to bed around 9:00. I checked the progres=
s on the Walmart tracker and the truck hasn=E2=80=99t budged. It is still i=
n Ft. Mill, SC which is 30ish miles from Monroe. I don=E2=80=99t want to ca=
ncel my order as I really need the</p><p>comforter. I have left my outside =
light on for the driver so he can tell where to place it should he come lat=
er tonight.</p><p>I thank you for jumping right in to settle the matter. Yo=
u are a true trooper lady=F0=9F=91=8Dand&nbsp;</p><p>Walmart is blessed to =
have you intervening for their customers. Enjoy your evening and don=E2=80=
=99t worry=E2=80=A6this time tomorrow night after a good wash job=E2=80=A6t=
his old lady will be enjoying her new pretty bed comforter=F0=9F=98=8A. God=
 bless=E2=80=A6Carol Berkebile<br><br></p><p>Sent from my iPad</p><p><br></=
p><blockquote>On Oct 25, 2023, at 6:25 PM, Designer Living Inc.</blockquote=
><blockquote><p>=EF=BB=BF</p><p><span style=3D"text-wrap: nowrap;">Hello Ca=
rol / Walmart Team -</span></p><p><span style=3D"text-wrap: nowrap;"><br></=
span></p><p><span style=3D"text-wrap: nowrap;">Thank you for reaching out t=
o us. We can confirm that your package with FedEx tracking number 785349614=
846 is out for delivery today and should arrive to you soon. Please keep an=
 eye out for the delivery and let us know as soon as you receive the item.<=
/span></p><p><span style=3D"text-wrap: nowrap;"><br></span></p><p><span sty=
le=3D"text-wrap: nowrap;">If for any reason you do not receive the package =
or have any questions or concerns, please do not hesitate to contact us and=
 we will be happy to assist you further.</span></p><p><span style=3D"text-w=
rap: nowrap;"><br></span></p><p><span style=3D"text-wrap: nowrap;">Thank yo=
u for choosing our services and we hope you have a great day!&nbsp;</span><=
/p><p><span style=3D"text-wrap: nowrap;"><br></span></p><p><span style=3D"t=
ext-wrap: nowrap;">Best regards,&nbsp;</span></p><p><span style=3D"text-wra=
p: nowrap;"><br></span></p><p><span style=3D"text-wrap: nowrap;">Trisha</sp=
an></p><p><span style=3D"text-wrap: nowrap;">Designer Living Customer Servi=
ce</span></p><p><span style=3D"text-wrap: nowrap;">1-888-879-8790</span></p=
><p><span style=3D"text-wrap: nowrap;">info@designerliving.com</span></p><p=
>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br=
></p><p>Carol Berkebile wants to connect with you for the order below:</p><=
p><br></p><p><strong> Customer Order Number</strong>:&nbsp; 200011418056683=
</p><p><strong> Purchase Order No</strong>:&nbsp; 108829599602334</p><p><st=
rong> Reason for Contact: </strong>&nbsp;Where is my order</p><p><strong> I=
tem name/number:</strong>&nbsp; Madison Park Seabed King/Cal King Comforter=
 Set Microfiber Sateen Costal Blue Bedding Set, 3-Piece/1501332122</p><p><b=
r><br></p><p><strong>Customer Message</strong>:<br></p><p>My name is Carol =
Berkebile. I live at 1205 Diana Lee Lane- Monroe, NC &nbsp;I ordered a comf=
orter and shams from Walmart. My order is supposed to be delivered today bu=
t looking at progress of the delivery truck=E2=80=A6it=E2=80=99s not going =
to happen. The truck hasn=E2=80=99t moved in several hours. I want to know =
what is the hold up?

Thank you,
Carol Berkebile</p><p><br></p><p><strong>What you need to do now:</strong><=
/p><p>1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
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