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Date: Thu, 26 Oct 2023 14:05:35 +0000
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Subject: Re: Message from Walmart.com Customer:  Where is my order, 200011418056683 
 #Ref 20231025003010145
From: Carol Berkebile <c-40E9F787C14040CCAAD97C78CDD38735@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Kyle, NO I haven=E2=80=99t received my =
order nor any communication from them. On the Walmart tracker it shows that=
 the delivery truck hasn=E2=80=99t moved an inch! I just checked it about a=
n hour ago.<br><br><div dir=3D"ltr">Sent from my iPad</div><div dir=3D"ltr"=
><br><blockquote type=3D"cite">On Oct 26, 2023, at 10:00 AM, Designer Livin=
g Inc. &lt;s-40E9F787C14040CCAAD97C78CDD38735@relay.walmart.com&gt; wrote:<=
br><br></blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=
=BF<p>Hello Carol/ Walmart-</p><p><br></p><p>Thank you for your email. Upon=
 checking with FedEx the order is still in transit. Please let us know if y=
ou did not receive the package yet so that we can contact FedEx regarding t=
he status of the order, thank you.</p><p><br></p><p>Sincerely,</p><p>Kyle</=
p><p>Designer Living</p><p>info@designerliving.com</p><p>=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p=
>Trisha, Carol Berkebile here. I wanted to touch base with you and let you =
know that it=E2=80=99s 8:21 pm Wednesday night and I will be going to bed a=
round 9:00. I checked the progress on the Walmart tracker and the truck has=
n=E2=80=99t budged. It is still in Ft. Mill, SC which is 30ish miles from M=
onroe. I don=E2=80=99t want to cancel my order as I really need the</p><p>c=
omforter. I have left my outside light on for the driver so he can tell whe=
re to place it should he come later tonight.</p><p>I thank you for jumping =
right in to settle the matter. You are a true trooper lady=F0=9F=91=8Dand&n=
bsp;</p><p>Walmart is blessed to have you intervening for their customers. =
Enjoy your evening and don=E2=80=99t worry=E2=80=A6this time tomorrow night=
 after a good wash job=E2=80=A6this old lady will be enjoying her new prett=
y bed comforter=F0=9F=98=8A. God bless=E2=80=A6Carol Berkebile<br><br></p><=
p>Sent from my iPad</p><p><br></p><blockquote>On Oct 25, 2023, at 6:25 PM, =
Designer Living Inc.</blockquote><blockquote><p>=EF=BB=BF</p><p><span style=
=3D"text-wrap: nowrap;">Hello Carol / Walmart Team -</span></p><p><span sty=
le=3D"text-wrap: nowrap;"><br></span></p><p><span style=3D"text-wrap: nowra=
p;">Thank you for reaching out to us. We can confirm that your package with=
 FedEx tracking number 785349614846 is out for delivery today and should ar=
rive to you soon. Please keep an eye out for the delivery and let us know a=
s soon as you receive the item.</span></p><p><span style=3D"text-wrap: nowr=
ap;"><br></span></p><p><span style=3D"text-wrap: nowrap;">If for any reason=
 you do not receive the package or have any questions or concerns, please d=
o not hesitate to contact us and we will be happy to assist you further.</s=
pan></p><p><span style=3D"text-wrap: nowrap;"><br></span></p><p><span style=
=3D"text-wrap: nowrap;">Thank you for choosing our services and we hope you=
 have a great day!&nbsp;</span></p><p><span style=3D"text-wrap: nowrap;"><b=
r></span></p><p><span style=3D"text-wrap: nowrap;">Best regards,&nbsp;</spa=
n></p><p><span style=3D"text-wrap: nowrap;"><br></span></p><p><span style=
=3D"text-wrap: nowrap;">Trisha</span></p><p><span style=3D"text-wrap: nowra=
p;">Designer Living Customer Service</span></p><p><span style=3D"text-wrap:=
 nowrap;">1-888-879-8790</span></p><p><span style=3D"text-wrap: nowrap;">in=
fo@designerliving.com</span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Desi=
gner Living Inc.,&nbsp;</p><p><br></p><p>Carol Berkebile wants to connect w=
ith you for the order below:</p><p><br></p><p><strong> Customer Order Numbe=
r</strong>:&nbsp; 200011418056683</p><p><strong> Purchase Order No</strong>=
:&nbsp; 108829599602334</p><p><strong> Reason for Contact: </strong>&nbsp;W=
here is my order</p><p><strong> Item name/number:</strong>&nbsp; Madison Pa=
rk Seabed King/Cal King Comforter Set Microfiber Sateen Costal Blue Bedding=
 Set, 3-Piece/1501332122</p><p><br><br></p><p><strong>Customer Message</str=
ong>:<br></p><p>My name is Carol Berkebile. I live at 1205 Diana Lee Lane- =
Monroe, NC &nbsp;I ordered a comforter and shams from Walmart. My order is =
supposed to be delivered today but looking at progress of the delivery truc=
k=E2=80=A6it=E2=80=99s not going to happen. The truck hasn=E2=80=99t moved =
in several hours. I want to know what is the hold up?

Thank you,
Carol Berkebile</p><p><br></p><p><strong>What you need to do now:</strong><=
/p><p>1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
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