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Date: Thu, 26 Oct 2023 14:17:34 +0000
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Subject: Re: Message from Walmart.com Customer:  Where is my order, 200011418056683 
 #Ref 20231025003010145
From: Carol Berkebile <c-40E9F787C14040CCAAD97C78CDD38735@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">WHERE??? Does any place show that my or=
der has been delivered?? Because it hasn=E2=80=99t that=E2=80=99s why!! I g=
ot very little sleep last night as I kept getting up and checking my entran=
ce ways into my home just in case my order came in the night. There is NO p=
ackage from anyone period!! Do you hear and understand me??? Do I need to b=
reak it down further?? You=E2=80=99re only making excuses=E2=80=A6great way=
 of running a business!! &nbsp;On the Walmart tracker the delivery truck HA=
S NOT moved one inch all day yesterday and this morning!<div>&nbsp;&nbsp; &=
nbsp; Carol Berkebile<br><br><div dir=3D"ltr">Sent from my iPad</div><div d=
ir=3D"ltr"><br><blockquote type=3D"cite">On Oct 26, 2023, at 10:00 AM, Desi=
gner Living Inc. &lt;s-40E9F787C14040CCAAD97C78CDD38735@relay.walmart.com&g=
t; wrote:<br><br></blockquote></div><blockquote type=3D"cite"><div dir=3D"l=
tr">=EF=BB=BF<p>Hello Carol/ Walmart-</p><p><br></p><p>Thank you for your e=
mail. Upon checking with FedEx the order is still in transit. Please let us=
 know if you did not receive the package yet so that we can contact FedEx r=
egarding the status of the order, thank you.</p><p><br></p><p>Sincerely,</p=
><p>Kyle</p><p>Designer Living</p><p>info@designerliving.com</p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p>Trisha, Carol Berkebile here. I wanted to touch base with you =
and let you know that it=E2=80=99s 8:21 pm Wednesday night and I will be go=
ing to bed around 9:00. I checked the progress on the Walmart tracker and t=
he truck hasn=E2=80=99t budged. It is still in Ft. Mill, SC which is 30ish =
miles from Monroe. I don=E2=80=99t want to cancel my order as I really need=
 the</p><p>comforter. I have left my outside light on for the driver so he =
can tell where to place it should he come later tonight.</p><p>I thank you =
for jumping right in to settle the matter. You are a true trooper lady=F0=
=9F=91=8Dand&nbsp;</p><p>Walmart is blessed to have you intervening for the=
ir customers. Enjoy your evening and don=E2=80=99t worry=E2=80=A6this time =
tomorrow night after a good wash job=E2=80=A6this old lady will be enjoying=
 her new pretty bed comforter=F0=9F=98=8A. God bless=E2=80=A6Carol Berkebil=
e<br><br></p><p>Sent from my iPad</p><p><br></p><blockquote>On Oct 25, 2023=
, at 6:25 PM, Designer Living Inc.</blockquote><blockquote><p>=EF=BB=BF</p>=
<p><span style=3D"text-wrap: nowrap;">Hello Carol / Walmart Team -</span></=
p><p><span style=3D"text-wrap: nowrap;"><br></span></p><p><span style=3D"te=
xt-wrap: nowrap;">Thank you for reaching out to us. We can confirm that you=
r package with FedEx tracking number 785349614846 is out for delivery today=
 and should arrive to you soon. Please keep an eye out for the delivery and=
 let us know as soon as you receive the item.</span></p><p><span style=3D"t=
ext-wrap: nowrap;"><br></span></p><p><span style=3D"text-wrap: nowrap;">If =
for any reason you do not receive the package or have any questions or conc=
erns, please do not hesitate to contact us and we will be happy to assist y=
ou further.</span></p><p><span style=3D"text-wrap: nowrap;"><br></span></p>=
<p><span style=3D"text-wrap: nowrap;">Thank you for choosing our services a=
nd we hope you have a great day!&nbsp;</span></p><p><span style=3D"text-wra=
p: nowrap;"><br></span></p><p><span style=3D"text-wrap: nowrap;">Best regar=
ds,&nbsp;</span></p><p><span style=3D"text-wrap: nowrap;"><br></span></p><p=
><span style=3D"text-wrap: nowrap;">Trisha</span></p><p><span style=3D"text=
-wrap: nowrap;">Designer Living Customer Service</span></p><p><span style=
=3D"text-wrap: nowrap;">1-888-879-8790</span></p><p><span style=3D"text-wra=
p: nowrap;">info@designerliving.com</span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br><=
/p><p>Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>Carol Berkebile wan=
ts to connect with you for the order below:</p><p><br></p><p><strong> Custo=
mer Order Number</strong>:&nbsp; 200011418056683</p><p><strong> Purchase Or=
der No</strong>:&nbsp; 108829599602334</p><p><strong> Reason for Contact: <=
/strong>&nbsp;Where is my order</p><p><strong> Item name/number:</strong>&n=
bsp; Madison Park Seabed King/Cal King Comforter Set Microfiber Sateen Cost=
al Blue Bedding Set, 3-Piece/1501332122</p><p><br><br></p><p><strong>Custom=
er Message</strong>:<br></p><p>My name is Carol Berkebile. I live at 1205 D=
iana Lee Lane- Monroe, NC &nbsp;I ordered a comforter and shams from Walmar=
t. My order is supposed to be delivered today but looking at progress of th=
e delivery truck=E2=80=A6it=E2=80=99s not going to happen. The truck hasn=
=E2=80=99t moved in several hours. I want to know what is the hold up?

Thank you,
Carol Berkebile</p><p><br></p><p><strong>What you need to do now:</strong><=
/p><p>1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
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