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[209.85.220.41]) by mx.google.com with SMTPS id an36-20020a056871b1a400b001e1040db1fasor6161585oac.20.2023.10.25.15.31.27 for (Google Transport Security); Wed, 25 Oct 2023 15:31:27 -0700 (PDT) Received-SPF: pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=s2ksj2q6; spf=pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=helita.dewitt@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1698273087; x=1698877887; darn=designerliving.com; h=cc:to:subject:message-id:date:thread-index:mime-version:from:from :to:cc:subject:date:message-id:reply-to; bh=fCtHaTetnjiCwxp2eC3iRqLd/4fNYTX8NETYLpHS0vU=; b=s2ksj2q6Fut+orjGKyENS2LZeFpbbTmgjmN+HCAf6DT9JOFGawR0cmY2/tonTd169o E2PL5ZkJ6OvvJw1NSZeMdvZqo5NGnXshwG7ZfKQAJQ+JrTRIAEk6IFENEKwe2DskAiEQ KN5QRPSUzh0WaPFYvlLWKL4AkHYYp357hzxKjvl9cHw/3Q/aAaMDT+Yj0rjhojjrW39p ZdwyQBikUJogPM4K+GwMIYvgiFJ/cCG1aC65Qv5ELBaGrUjHOQyxAOtnG51k/CgexRdq ism2YuBxNFBqBzKYvnE+sIeiEEqAp9kEoGR2hZ5DNCPuGOhx9leiYVRUNuLBMRvimv4t uHiA== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1698273087; x=1698877887; h=cc:to:subject:message-id:date:thread-index:mime-version:from :x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=fCtHaTetnjiCwxp2eC3iRqLd/4fNYTX8NETYLpHS0vU=; b=vIhBICuiB4ZphkPSbf//iANth2Y3Zx2+uDGPu4AzdseM7rJm2JPfafbOXIF8zm2Tvt 2+bBtZQHss6bDREJVbJQ/3Fly4JzHeyqIVSTrzVjtu79CasXst5TUkHdPRx6QvuVw9rJ umHeMp0dClmPE979ZiCFdooDDf3+70a4MJaXxuGj6SGXbL+LXHtPyRtIjIsox+CT2eP0 Ijd6wWTF8T7zdbdijmWpPlJfeX/xHFtWdyOSbpnZPfK2jMFjt07aFFHetK9IvTTYlY8E bVXDRHSI8XYpDZ5U6KZiig0tjw8UotOcmvoY2zx/dLWIJ/XlfD3XD0EtwAp8dm71k29o hEvQ== X-Gm-Message-State: AOJu0Yxv42p2TtMXbz4KK5yYWDc7GWY7vSKarTuA9gq0AOVdImIWYchx +T+pZLAzeyiU9LO/vnPa8gg65DiEVYhwZNitctxLMmfMnWupLmDC X-Google-Smtp-Source: AGHT+IH/OdyG1mN+OuDAmI+h155Hm/QLteW59cQ7JIpRx3xnuIV8JFHbwh6xhSykddxtRjPIEO8AKrC5tNWJTyzF3NI= X-Received: by 2002:a05:6870:9e96:b0:1ea:5ae0:bd81 with SMTP id pu22-20020a0568709e9600b001ea5ae0bd81mr22295793oab.4.1698273087240; Wed, 25 Oct 2023 15:31:27 -0700 (PDT) From: Helita Dewitt MIME-Version: 1.0 X-Mailer: Microsoft Outlook 14.0 Thread-Index: AdoHkvwYiCY5gG/ASl+0y24jBEjdCQ== Date: Wed, 25 Oct 2023 15:31:23 -0700 Message-ID: <19e80023ecf7a07592f39c6fe8d3eb55@mail.gmail.com> Subject: Missing leg - Wayfair PO # CS392032537 To: info@designerliving.com Cc: jlacs@jlahome.com Content-Type: multipart/alternative; boundary="00000000000018d3fd0608920441" --00000000000018d3fd0608920441 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello *Koryn-* *We are sorry to hear of the issues with this chair. Please note we do not stock spare parts for this item, nor do we sell the legs separately.* *In addition, this chair is out of our 1-year manufacturer=E2=80=99s warran= ty. Kindly pass this information along to your customer. Thank you.* Best Regards, Helita Ecommerce Support Team Supervisor jlacs@jlahome.com *From:* Customer Service info@designerliving.com [mailto: info@designerliving.com] *Sent:* Wednesday, October 25, 2023 3:18 PM *To:* JLA Customer Service *Subject:* Fwd: Missing leg ---------- Forwarded message --------- From: *Koryn Burgher* Date: Thu, Oct 26, 2023 at 5:00=E2=80=AFAM Subject: Missing leg To: I have a customer that purchased a Galesville 29.25" Wide Tufted Polyester Wingback Chair (item # 6375636913, PO: CS392032537). I am with Wayfair, just wanted to know if there is a way she can get a replacement leg or purchase one? Her email is blondie52380@hotmail.com , feel free to reply to her with your response. --00000000000018d3fd0608920441 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Hello Koryn-

=C2=A0

We= are sorry to hear of the issues with this chair.=C2=A0 Please note we do <= i>not stock spare parts for this item, nor do we sell the legs separate= ly.

In add= ition, this chair is out of our 1-year manufacturer=E2=80=99s warranty.=C2= =A0 Kindly pass this information along to your customer.=C2=A0 Thank you.

=C2=A0

Be= st Regards,

Helita

Ecommerce Support Team Supervisor

jlacs@jlahome.com

=C2=A0

<= b>From: Customer Service info@designerliving.com [mailto:info@designerliving.com]
Sent: Wednesday, October 25, 2023 3:18 PM
To: JLA Customer ServiceSubject: Fwd: Missing leg

=C2=A0<= /p>

=C2=A0

=C2=A0

---------- Forwarded message = ---------
From: Koryn Burgher <kburgher@wayfair.com>
Date: Thu, Oct 26, 2023 = at 5:00=E2=80=AFAM
Subject: Missing leg
To: <info@designerliving.com>

=C2=A0

I have a customer that purchased a=C2=A0Galesville 29.25"= Wide Tufted Polyester Wingback Chair (item #=C2=A06375636913,=C2=A0PO: CS3= 92032537). I am with Wayfair, just wanted to know if there is a way she can= get a replacement leg or purchase one? Her email is=C2=A0 blondie52380@hotmail.com<= /span>, feel free to reply to her with your response.=C2=A0=C2=A0=C2=A0

--00000000000018d3fd0608920441--