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[209.85.220.41]) by mx.google.com with SMTPS id p19-20020a4a3c53000000b0058414031634sor228113oof.3.2023.10.25.11.17.53 for (Google Transport Security); Wed, 25 Oct 2023 11:17:53 -0700 (PDT) Received-SPF: pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=Vl9FAmFM; spf=pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=helita.dewitt@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1698257873; x=1698862673; darn=designerliving.com; h=cc:to:subject:message-id:date:importance:thread-index:mime-version :from:from:to:cc:subject:date:message-id:reply-to; bh=lbTnpLu4CRTam+tKG0yw8W1r+ZAfSH+tbzQbY0c0ogk=; b=Vl9FAmFMgiTP3L9vorWfDPhZId8edB/0Pbzp5WqwLN3hDZPy9Nzg8+u/wX+XtYs4TS qhBXAj/7Kw2cSM6Srt3qXkx8EM/G3YkcXfoVrQtuZOjdbcYrHIu2HKoriCYrfcoap5YK 5WN7myrYxVqOe2eem3VyiYyIlRnaozLHRbsNCnZZjKnjZbNDeWuiKa8S6MTldYJvdpr4 dR2e0F1F5VLF4Sg1GHD64XVoQARtl1Dw3KWaEFAHljvsBVTk78CnjrvxtHf7A87szTXi yche+cnpcjVFUqy6olYnnr666KCIqcNYiLEbnRG9ez9W01KlNfagmD7vqFQajCkcWyb/ xagA== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1698257873; x=1698862673; h=cc:to:subject:message-id:date:importance:thread-index:mime-version :from:x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=lbTnpLu4CRTam+tKG0yw8W1r+ZAfSH+tbzQbY0c0ogk=; b=aX7alKvNT4y2pX7f0ot1GppnriPc9fhu5Xx1L/Fh2+WTSdhLZZNGUnl4LBv+l52xsE OpSZ2abRl3brxWqY+lP/vNTQxzBsWpr7mS1/tGXen5W5/cCVge/FlLQ/xxAr/3+w4EX1 08yxGjXQ0dbum9JWgws5yCrObLolr/1JbWYOFlnGDdxISU2n557G+M+1odNg3FPod+rC lXVDlNsZFS4yYwW0ngBLvai72RP6aQkYnIkcyrGMHHGid4vY0CU62qdRuP2uQpGSXGLd 6UY7ZHUr4ms1J2QBl865YG4X+1lCwn0W2ZEnzeJIf6bvAXROoIolN0VbOrlf/d/TGVvP Ze1w== X-Gm-Message-State: AOJu0YwQPEOoNRAVvnLhU138JZ2R2OUI42HEGil22q4YYgJLuMSFHUV4 6v2aONU1qOG9YiySH+cgbyciPb9gIEHdUWlcaugpuRwZkesuPzzR X-Google-Smtp-Source: AGHT+IFn5Drnq4MKb3npb2hItZZEhvIHdydqs2Xz7PkPuzU0q2Jpk/jFB2VHjsxtbDEKoTqPh9xZD+X8kIdpybTV7tw= X-Received: by 2002:a4a:eaca:0:b0:57b:77bb:6b19 with SMTP id s10-20020a4aeaca000000b0057b77bb6b19mr14893181ooh.4.1698257873134; Wed, 25 Oct 2023 11:17:53 -0700 (PDT) From: Helita Dewitt MIME-Version: 1.0 X-Priority: 1 (Highest) X-MSMail-Priority: High X-Mailer: Microsoft Outlook 14.0 Thread-Index: AdoHb5B5+kDQLDIbQBanoDIoHrpDZQ== Importance: High Date: Wed, 25 Oct 2023 11:17:52 -0700 Message-ID: Subject: RESPONSE REQUIRED: Missing screws #Ref 20231025003110136 - Amazon Order # 114-4055048-2143435 To: info@designerliving.com Cc: jlacs@jlahome.com Content-Type: multipart/alternative; boundary="00000000000044089706088e79d2" --00000000000044089706088e79d2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Ravi- We are sorry to hear your table arrived without the screws. As per our phone conversation, we show no record of your Amazon order in our system. It appears this item shipped directly out of Amazon=E2=80=99s fulfillment c= enter. In order for us check to and see if we have the screws available, please provide the copy of the online Amazon Order confirmation that includes the information below. Please do *not* send a list of what was ordered; we need the actual online order confirmation. Thank you, kindly. - Place of Purchase - Date of Purchase - Order / Reference Number - Description of the item ordered - Ship to Address / Contact Name - Photo of the packaging and item ordered Best Regards, Helita Ecommerce Support Team Supervisor jlacs@jlahome.com *From:* info@designerliving.com [mailto:info@designerliving.com] *Sent:* Wednesday, October 25, 2023 11:02 AM *To:* jlacs@jlahome.com *Subject:* RE:Missing screws #Ref 20231025003110136 =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Hello- I ordered an end table on Amazon and it is missing screws. It is a very heavy product and difficult to return. Please advise. Thanks, Ravi Kline (she, her, hers) --00000000000044089706088e79d2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Hello Ravi-

=C2=A0

We are sorry to hear your table= arrived without the screws.=C2=A0 As per our phone conversation, we show n= o record of your Amazon order in our system.=C2=A0 It appears this item shi= pped directly out of Amazon=E2=80=99s fulfillment center.=C2=A0 In order fo= r us check to and see if we have the screws available, please provide the c= opy of the online Amazon Order confirmation that includes the informatio= n below.=C2=A0 Please do not send a list of what was ordered;= we need the actual online order confirmation.=C2=A0 Thank you, kindly.<= /span>

=C2=A0

  • Place of Pu= rchase
  • Date of Purc= hase
  • Order / Refere= nce Number
  • Descript= ion of the item ordered
  • Ship to Address / Contact Name
  • Photo of the packaging and item ordered

=C2=A0

Best Regards,

= Helita

Ecommerce Support Team Supe= rvisor

jlacs@jlahome.com

=C2=A0

Fro= m: info@d= esignerliving.com [mailto:in= fo@designerliving.com]
Sent: Wednesday, October 25, 2023 11:= 02 AM
To: jlacs@jlahome.com<= /a>
Subject: RE:Missing screws #Ref 20231025003110136

<= p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D

Hello-

I o= rdered an end table on Amazon and it is missing screws. It is a very heavy = product and difficult to return. Please advise.

Thanks,

Ravi Kline (she, her, hers)

=C2=A0

=C2=A0

=C2=A0

--00000000000044089706088e79d2--