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Date: Tue, 24 Oct 2023 02:12:05 +0000
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Subject: Re: Message from Walmart.com Customer:  Ask a question, 200011446981494   #Ref
 2023100200318590
From: Julie Smith <c-447B788E95D44BFF8E1DDADD1E323DCC@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<style>@font-face{font-family:Calibri;panose-1:2 15 5 2 2 2 4 3 2 4;}</styl=
e><font face=3D"Calibri"><p dir=3D"ltr">You have to send a return lable</p>
<br><br>On October 2, 2023, at 1:57 PM, "Designer Living Inc." &lt;s-447B78=
8E95D44BFF8E1DDADD1E323DCC@relay.walmart.com&gt; wrote:<br><br><br></font><=
p>Hello&nbsp;<span style=3D"text-wrap: wrap;">Julie/ Walmart-</span></p><p>=
<span style=3D"text-wrap: wrap;"><br/></span></p><p><span style=3D"text-wra=
p: wrap;">Thank you for your email. The order&nbsp; has not been returned t=
o us yet and FedEx did not notify us that the order wwas cancelled and will=
 be shipped back yo us. Therefore we will wait for the order to be returned=
 to us before we can process the refund request.&nbsp;</span><span style=3D=
"font-family: Arial, sans-serif;">Please be advised once a return has been =
received, our warehouse inspects all returns, to ensure that items are not =
damaged etc. and are in their original packaging.&nbsp;&nbsp;They will then=
 process the paperwork and forward onto our Customer Service team to proces=
s the refund.&nbsp;&nbsp;The whole process takes approximately 15-20 busine=
ss days.&nbsp;&nbsp;Once your refund has been processed you will be notifie=
d by email.</span></p><p><span style=3D"font-family: Arial, sans-serif;"><b=
r/></span></p><p><span style=3D"font-family: Arial, sans-serif;">Sincerely,=
</span></p><p><span style=3D"font-family: Arial, sans-serif;">Kyle</span></=
p><p><span style=3D"font-family: Arial, sans-serif;">Designer Living</span>=
</p><p><span style=3D"font-family: Arial, sans-serif;"><a href=3D"mailto:in=
fo@designerliving.com">info@designerliving.com</a></span></p><p><span style=
=3D"text-wrap: wrap;"></span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p><span st=
yle=3D"font-family:Calibri"></span></p><p>Hi I talked to walmart and they s=
aid they cancelled the order if you sent this to 2213 st George I will not =
receive it I have not lived there in five years I ordered another one&nbsp;=
 to come to my new address, please call Julie 925435. 8893</p><br/><br/>On =
October 2, 2023, at 8:34 AM, &quot;Designer Living Inc.&quot;<p></p><p><br/=
></p><p>Hello <span style=3D"text-wrap: wrap;">Julie&nbsp;</span>/ Walmart-=
</p><p>&nbsp;</p><p>Thank you for your email.&nbsp; Unfortunately, it is to=
o late to cancel/ edit information for Order # <span style=3D"text-wrap: wr=
ap;">200011446981494</span>/ Purchase Order No: <span style=3D"text-wrap: w=
rap;">108827699858403</span>, as this order is already processing and too f=
ar into the system to prevent shipment at this time. We highly suggest that=
 you contact FedEx to negotiate on how you can receive your package or you =
can pick it up in a local FedEx warehouse.</p><p>&nbsp;</p><p>Sincerely,</p=
><p>Kyle</p><p>Designer Living Customer Service</p><p>1-888-879-8790</p><p>=
info@designerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>Dear Designer =
Living Inc.,&nbsp;</p><p><br/></p><p>Julie &nbsp;Smith wants to connect wit=
h you for the order below:</p><p><br/></p><p><strong> Customer Order Number=
</strong>:&nbsp; 200011446981494</p><p><strong> Purchase Order No</strong>:=
&nbsp; 108827699858403</p><p><strong> Reason for Contact: </strong>&nbsp;As=
k a question</p><p><strong> Item name/number:</strong>&nbsp; Comfort Spaces=
 Cozy 3-Piece Full/Queen Comforter Sets Luxe Velvet All Season Down Alterna=
tive Bedding Set Blush Pink/1544654765</p><p><br/><br/></p><p><strong>Custo=
mer Message</strong>:<br/></p><p>Hi I ordered this from you but found out t=
hey were sending it back to my &nbsp;old address jam sorry I will order</p>=
<p><br/></p><p><strong>What you need to do now:</strong></p><p>1. Reply to =
this message to contact the customer, and do so within 48 hours, per the gu=
idelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?=
article=3D000006402#Customer_Service_Requirements">Marketplace Seller Custo=
mer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/><br/></p><p>Thank =
you,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br/></p><p><img wid=
th=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/e=
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