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[209.85.220.41]) by mx.google.com with SMTPS id v21-20020a2e7a15000000b002c5056419basor1916459ljc.8.2023.10.23.07.48.04 for (Google Transport Security); Mon, 23 Oct 2023 07:48:04 -0700 (PDT) Received-SPF: pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@ship8-com.20230601.gappssmtp.com header.s=20230601 header.b=fK3unCwd; spf=pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=steven.adams@ship8.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ship8-com.20230601.gappssmtp.com; s=20230601; t=1698072483; x=1698677283; darn=designerliving.com; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :from:to:cc:subject:date:message-id:reply-to; bh=pD2JEPVD0r7dFndsZ+ENE/74p/RmXpQzUp2Io0stshg=; b=fK3unCwdltWQVHmYPs2srMg2aiMjbsLzEm3rwDy/iZqomG7XGCoAaVx8O2l/WSf0yK Ug7fHexNkekmgFTBAMX1JzAClZmz8eLiQ9jJufWtvoXLAPS+QLc9pADGkXHWC9+5Hb3t cd6yvHB4oB779RvPDob6E4S1KYwPJVKyTeNHvZ5Lo2xgZLUFXLpd4XSSgInmmcU6PRX2 ZQyCOgXZJuI7Ym8/AJGQIpsbvXrhHDh6pvPGqCuFQxsgxTrPet0IyAjMDPz7wntZK3Wl ygdUgiJi/XQl17r8YLCWmpjkAvHOusdra8UfpLby6/sq0HC/pqrO9HyPwmh8e35DZnAd jyHA== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1698072483; x=1698677283; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=pD2JEPVD0r7dFndsZ+ENE/74p/RmXpQzUp2Io0stshg=; b=dfA/UPNFQo3pGCqrLrM7dC1gsXjrcoOURU1d7s6uprk+RLN2iYzVpmJ7Dt4kqUZ1pp n6UCQguMX5rx/BNmCouv4qByA1yosX26GqD8/1z0y1cF4bfUOJHEUz8EYG0rc42gI4xg aTFgkLvHcz3pYtYyJvfemjQ8wkzw0V9K2he9V1+D8pFSZSgr+UI8jRcTv604eR7BYG/f wy7yxJo5ZvyEjHd4XmedHhneBAZp50XiozK4H6+hA5fHzdp0WLKhB03hSpwPNPYlSmCk cU8mbTsZGw5U68jdbwm+b4NtjrjMLcD/hn9akhoVutDeCTX1BzIp+HoJyPAj3jgZxgpv VUNw== X-Gm-Message-State: AOJu0YxwcVsIDeUZXfF9esQeTpsMJ1PhYnKQj09jRVNhh7eBICWevHt6 z0Fo8WnPYa326ie6TeLQsHGLGniMvcTSocMF7lvxTmXnhkXg9mtY X-Google-Smtp-Source: AGHT+IG5dYnvUhKmJG5uG/LXGpX2/66IHjhnODX4Cn05Sea/f4K13Ba9IB8b7K/0JFyDb+KbNfL3XsE1aPu6RKBePOw= X-Received: by 2002:a2e:9245:0:b0:2bc:d097:2b72 with SMTP id v5-20020a2e9245000000b002bcd0972b72mr7067758ljg.48.1698072483353; Mon, 23 Oct 2023 07:48:03 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: From: Steven Adams Date: Mon, 23 Oct 2023 10:47:49 -0400 Message-ID: Subject: Re: Customer: Kathleen Lingen, TRK# 773745867468, Order# 108828339598360, Item#WR14-1727 #Ref 2023102300319991 To: "info@designerliving.com" Content-Type: multipart/alternative; boundary="0000000000002c72fc0608634fdb" --0000000000002c72fc0608634fdb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Will do, thank you! Steven Adams Rework Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 On Mon, Oct 23, 2023 at 10:33=E2=80=AFAM info@designerliving.com < info@designerliving.com> wrote: > Hello Steven- > > > Thank you for your email. The reason for return is that the customer > received the wrong item. The customer has already been refunded. Kindly > return to stock if the product is in good condition and dispose of it if = it > is damaged. > > INK+IVY Rhea 100% Cotton Jacquard King/Cal King Quilt Set Percale > Reverse 4-Piece Bedding Coverlet Lightweight Summer Comforter, > Ivory/Charcoal > > Purchase Order #: *108828339598360*|RMA #: *164994517162064695* > > RETURN REASON > > *Incorrect Item* > > CUSTOMER > > *Kathleen Lingen* > > ITEM PRICE > > *$55.99* > > QUANTITY > > - > > *x 1* > > Refunded > > RETURN DETAILS > > FedExTracking #:*773745867468* > > > Request Date:10/15/2023 > > Return line:1 > > Customer Order #:*200011313083724* > > Refund Status:*Refunded* > > Channel:*In Store* > > Refund Channel:*48-Hour Auto* > > Refund Date:*10/22/2023* > > Tracking Status:*Delivered* > > Refund Mode:*Post Delivery* > > ORDER DETAILS > > Item ID:*1818565587* > > PO Line #:*1* > > Condition:*--* > > ORDER BALANCE > > Total Item Price $55.99 x 1$55.99 > > Shipping:$0.00 > > Taxes:$3.08 > > ------------------------------ > > > Refund Amount:$59.07 > > > > Sincerely, > > Kyle > > Designer Living > > info@designerliving.com > > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D > > > Good Morning, > > > We received a return from the following customer, however I see in the EE= C > sales order list where II13-1194 was item ordered however we > received WR14-1727 as a return. > > > Can you please verify if the customer was returning product due to > received wrong product or if the customer sent the wrong item back by > accident. > > > please see attachment for return label for reference. > > > Thank You > > > Steven Adams > > Rework Clerk > > 550 Northport Pkwy > > Port Wentworth, GA 31407 > > > > *O:*912.373.7778 x 3845 > --0000000000002c72fc0608634fdb Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Will do, thank you!=C2=A0


Steven Adams

Rework Clerk<= /p>

550 Northport Pkwy

Port Wentworth, GA 31407


O:912.373.7778 x 3845



On Mon, Oct 23, 2023 at 10:33= =E2=80=AFAM info@designerliving.= com <info@designerliving.= com> wrote:

Hello Steven-


Thank you for your email. The reason f= or return is that the customer received the wrong item. The customer has al= ready been refunded. Kindly return to stock if the product is in good condi= tion and dispose of it if it is damaged.

INK+IVY Rhea 10= 0% Cotton Jacquard King/Cal King =C2=A0 Quilt Set Percale Reverse 4-Piece B= edding Coverlet Lightweight Summer =C2=A0 Comforter, Ivory/Charcoal<= /p>

Purchase Order #:=C2=A0108828339598360|RMA #:=C2=A0164994517162= 064695

<= span style=3D"font-size:14px;font-family:Helvetica,sans-serif;color:rgb(46,= 47,50);border:1px solid windowtext;padding:0px">RETURN REASON

Incorrect Item

CUSTOMER

= Kathleen Lingen

ITEM PRICE

= $55.99

QUANTITY

  • x=C2=A01

Refunded

RETURN DETAILS

FedExTra= cking #:773745867468

Request Date:10/15/2023

Return line:1

Customer Order #:= 200011313083724

Refund Status:Refunded

Channel:In St= ore

Refund Channel:48-Hour= Auto

Refund =C2= =A0 Date:10/22/2023

Tracki= ng Status:Delivered

Refund= Mode:Post Delivery

ORDER DETAILS

=

Item ID:1818565587

PO Line #:1

Condition:--

ORDER BALANCE=

Total Item Price=C2=A0$55.99=C2=A0x=C2=A01<= /span>$55.99

Shipping:$0.00

Taxes:$3.= 08

=C2=A0
=C2=A0

Refund =C2=A0 Amount:$5= 9.07

=C2=A0

Sincerely,

K= yle

Designer Living

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Good Morning,


We received a return from the following cu= stomer, however I see in the EEC sales order list where II13-1194 was item = ordered however we received=C2=A0WR14-1727 as a return.


Ca= n you please verify if the customer was returning product due to received w= rong product or if the customer sent the wrong item back by accident.


please see attachment for return label for reference.

Thank You


Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407



O:912.373.7778 x 3845<= /p>

--0000000000002c72fc0608634fdb--