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 6530a3e39095499f9eaaf6ca; Thu, 19 Oct 2023 03:34:59 GMT
Sender: pc-9647907FD08A4A4CA2603400E809E212@relay.walmart.com
Date: Thu, 19 Oct 2023 03:34:59 +0000
Mime-Version: 1.0
Subject: Re: RE:Re: RE:Message from Walmart.com Customer, Ref ID:
 9647907FD08A4A4CA2603400E809E212   #Ref 2023101700309560
From: Bill Chaucer <pc-9647907FD08A4A4CA2603400E809E212@relay.walmart.com>
To: Designer Living <info@designerliving.com>
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Message-Id: <20231019033459.5614ec67f1c222c1@relay.walmart.com>
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<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DWindows-1=
252">
</head>
<body>
<div style=3D"font-family: inherit; font-size: inherit; color: inherit; bac=
kground-color: transparent;">
</div>
<div style=3D"font-family: inherit; font-size: inherit; color: inherit; bac=
kground-color: transparent;">
My address is&nbsp;</div>
<div style=3D"font-family: inherit; font-size: inherit; color: inherit; bac=
kground-color: transparent;">
1992 Cherokee St, South Lake Tahoe California 96150&nbsp;</div>
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" st=
yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> ps-9647907FD08A4A4CA2=
603400E809E212@relay.walmart.com &lt;ps-9647907FD08A4A4CA2603400E809E212@re=
lay.walmart.com&gt; on behalf of Designer Living
 &lt;ps-9647907FD08A4A4CA2603400E809E212@relay.walmart.com&gt;<br>
<b>Sent:</b> Wednesday, October 18, 2023 2:15 PM<br>
<b>To:</b> Bill Chaucer &lt;billchaucer@hotmail.com&gt;<br>
<b>Subject:</b> RE:Re: RE:Message from Walmart.com Customer, Ref ID: 964790=
7FD08A4A4CA2603400E809E212 #Ref 2023101700309560</font>
<div>&nbsp;</div>
</div>
<div>
<p><span style=3D"">Hello Bill / Walmart Team -</span></p>
<p><span style=3D""><br>
</span></p>
<p><span style=3D"">Thank you for taking the time to send us a photo proof =
of the damaged item that you received.&nbsp;</span></p>
<p><span style=3D""><br>
</span></p>
<p><span style=3D"">Rest assured that we will process a replacement for you=
r order right away. In order for us to complete this process, we kindly req=
uest for your shipping address so that we can ensure that your replacement =
arrives at the correct destination.</span></p>
<p><span style=3D""><br>
</span></p>
<p><span style=3D"">Again, we apologize for any inconvenience this may have=
 caused and thank you for your understanding. We are committed to ensuring =
that your shopping experience with us is top-notch.</span></p>
<p><span style=3D""><br>
</span></p>
<p><span style=3D"">Please do not hesitate to reach out to us if you have a=
ny further concerns or questions.</span></p>
<p><span style=3D""><br>
</span></p>
<p><span style=3D""><br>
</span></p>
<p><span style=3D"">Sincerely,</span></p>
<p><span style=3D""><br>
</span></p>
<p><span style=3D"">Trisha</span></p>
<p><span style=3D"">Designer Living Customer Service</span></p>
<p><span style=3D"">1-888-879-8790</span></p>
<p><span style=3D"">info@designerliving.com</span></p>
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p>
<p><br>
</p>
<p>Hi Trisha&nbsp;</p>
<p>Here is a picture of the item in question along with the tags that were =
on the package.</p>
<p>If you need the Walmart order # <a href=3D"tel:2000112-78122327">2000112=
-78122327</a></p>
<p><span style=3D"">Thanks</span><br>
</p>
<p><span style=3D"">Bill</span></p>
<hr>
<p><span style=3D"font-family:Calibri,sans-serif; font-size:11pt; color:#00=
0000"><strong>From:</strong> ps-9647907FD08A4A4CA2603400E809E212@relay.walm=
art.com</span></p>
<p>&nbsp;</p>
<p>Hello Bill / Walmart Team -</p>
<p><br>
</p>
<p>Thank you for reaching out to us. I am sorry to hear that you received a=
 damaged item and I would like to apologize for any inconvenience that this=
 may have caused you. We value your satisfaction as a customer and please k=
now that we take any concerns regarding
 our products seriously.</p>
<p><br>
</p>
<p>In order for us to resolve this issue, kindly provide us a photo of the =
defective item you received along with your purchase order number so we can=
 have better information about the issue.</p>
<p><br>
</p>
<p>Looking forward to your response.&nbsp;</p>
<p><br>
</p>
<p>Sincerely,</p>
<p>Trisha<br>
Designer Living Customer Service<br>
1-888-879-8790<br>
<a href=3D"mailto:info@designerliving.com" target=3D"_blank" style=3D"color=
:rgb(17,85,204)">info@designerliving.com</a></p>
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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=3D=3D=3D=3D=3D</p>
<p><br>
</p>
<p>Hi <strong>Designer Living,</strong></p>
<p><br>
<br>
</p>
<p>You have received an inquiry from <strong>Bill Chaucer</strong> <br>
<br>
<strong>Hi I just received my flannel sheet set. One of the pillow cases ha=
s a hole in it. It=E2=80=99s along the seam. Bad stitching I think</strong>=
<br>
<br>
You can respond to the customer directly by replying to this email. Please =
respond to this inquiry within 48 hours based on our<a href=3D"https://sell=
erhelp.walmart.com/s/guide?article=3D000006402">Marketplace Seller Customer=
 Care Requirements</a>. We will keep
 a copy of each email sent and received to help resolve disputes, improve c=
ustomer experience, and assess seller performance.</p>
<p><br>
<br>
</p>
<p>Thank you, <br>
Walmart Customer Service Team</p>
<p><br>
<br>
</p>
<p>RefID: 9647907FD08A4A4CA2603400E809E212</p>
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